NtrigApplet - unable to connect to the driver: failed to open device___TVAgent.exe - Entry Point not found the procedure entry point PowerReadACValue could not be found in the dynamic library POWRPROF.dll

Hi all

I have a HP TouchSmart tx2-1025dx Notebook PC Vista... I met 2 large pop-up windows that will not close & appear as soon as I turn on my computer gives me a time DIFFICULT to access anything whatsoever...

They read as follows:

NtrigApplet - unable to connect to the driver: failure to open the device

TVAgent.exe - Entry Point not found the procedure point PowerReadACValue entry is not found in the dynamic library POWRPROF.dll

CAN SOMEONE PLEASE HELP?
THANK U :)

Hi the apprentice 85,

Remember to make changes to the computer before that happened?

Looks like the problem is hardware or software related, I suggest you follow the below mentioned steps below to refine the question

Step 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...)  Except the keyboard and mouse and then start.

If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.

 

Step 2: Put the computer to boot to determine which program is causing the problem

Follow step 1 in the link below,

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

Continue with the remaining steps to pin-point on the third party service.

After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

Important: n ' forget not the computer to start normal follow step 7 in the link.

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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