Ocean optical usb 4000 driver not installed successfully

Hi all

I have 4000 ocean spectrometer optical usb. I want to acquire its data in LabVIEW. For this application, I have downloaded the driver of instruments OR site (http://sine.ni.com/apps/utf8/niid_web_display.download_page?p_id_guid=7833BD4A31DA1274E04400144FB7D2... I copied the project in the instr.lib directory and install the driver using the Ocean Optics USB4000_vista.inf file as shown in the installation instructions, then I restart my PC and connect the spectrometer and windows was successfully able to install driver for my spectrometer and I was able to run the example VI as well. But the next day when I tried to connect the same device, windows was not able to install the driver and showed the message "not able to install driver. I tried to update the software of the driver from the Device Manager, but it shows "Windows could not install your unknown device", so I uninstall the driver and reinstall it but still got the same error.

I use LabVIEW 2012 (32-bit) on windows 7 64 bit system.

Help, please.

Hello

Yes, my problem has been resolved. There was a problem in the EEPROM of the spectrometer. It has been altered. So I reprogrammed the EEPROM and the problem is no more exist. Now my system is able to detect the device and data are also acquired using LabVIEW.

Thanks for your reply.

Tags: NI Hardware

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