Œuvres of CanoScan Lide 700F Scanner - but the software does not work

Installed a CanoScan Lide 700F scanner. Through Windows Fax & Scan and can use it.  However the software provided, which allows to work when I first installed W7, now hangs.

Canon support indicates that it is a problem with W7? I would like to use the software and there should be a solution please?

The failing application name: mpnex21.exe, version:, time stamp: 0x49227b7f
The failed module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb
Exception code: 0xc0000005
Offset: 0x00028c72
ID of the process failed: 0xd38
Start time of application vulnerabilities: 0x01caf73c57d95b7e
The failing application path: C:\Program Files\Canon\MP Navigator EX 2.1\mpnex21.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 999d4e6a-632f-11df-96f1-0019665407d5


Try to run the installation of the software in compatibility mode, and right on the configuration file and select 'troubleshoot compatibility '... Mike Hall MVP - Windows Desktop Experience http://msmvps.com/blogs/mikehall/

Tags: Windows

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