Of blackBerry Smartphones unread message icon

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• BlackBerry Smartphones memo message icon won't go away office

  The folder icon small accompanied by 1 to 1 messages unread, remains on the top of the screen next to the clock. There are no unread messages in the Inbox. I can't locate a deleted folder where I could have deleted unread for an email. How can I delete this folder.

  Thanks for the help.

  henrib, Hello and welcome to the Forums of Support BlackBerry.com.

  Not looking for a record, but rather one message unread.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:

• BlackBerry smartphones several Messages icons

  I am a new blackberry user.  A day under my belt.  I followed the implementation of Wizard for email and all is well.  When you are prompted to set up a personal email, I followed the instructions and successfully put in place an email account with my personal email address.  I also have an email account with my business e-mail address.  The problem is that there is now icon 3 'messages' on the homepage of blackberry on my device.  The first has two email my personal and business e-mail, which makes sense because I have configured my accounts by ATT and Outlook to forward my email in my personal email.  But then, there is a message icon just for my personal e-mail and another just for my company email.  If I delete the last two icons, one left?  It's really the only one I need, but I don't know why I had three icons for messages since I only implemented the system for two.  Any help would be appreciated.  Thank you.

  Do not DELETE them, hide them. Go to one and press Menu > hide. So make sure that you press Menu again and that WHOLE SHOW is not checked.

• BlackBerry Smartphones (1) Message icon at the top of the phone?

  My wife has the message at the top of his phone icon and I can't make it go away?  It shows one (1) next to his email, (1) in his messages icon, but there is nothing there?  His email and SMS/MMS is combined, I tried to separate them, but still can not find it.  I checked the saved messages also.  He drives her crazy seeing her here and not see a message.  Can you help me?

  In my view, that's a little dramatic, there are several things to do or check first, a reset to factory settings:

  Try these options:

  * Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)

  Messages > saved Messages

  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)

  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date

  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)

  * Clean and reload your OS.

• Lost blackBerry Smartphones text message icon

  I had to remove the battery and now lost my text message icon and must go through several steps to get them. Do you know how to retrieve the icon so I can put it back on?

  Follow these steps-

  1. Go to Messages
  2. Options
  3. General options
  4. SMS and email inboxes: separate

• BlackBerry Smartphones text message icon

  I have a BB 9300 on Tmobile with the OS 6.0. It seems as if my outgoing text messages are not sent. When I press send a little red clock icon appears next to the text message. What does that mean?

  try to turn off the phone and take out the battery

  check if your sms centre number does not match what your company uses

  -Click on "messages" icon - menu button - "options" - "SMS" - and check your service center number is correct

• BlackBerry Smartphones new Message icon

  I have Storm1 with OS v5.0.0.419. My problem is that a new message (message 1) icon in the home screen. I checked my Inbox, Inbox SMS and MMS. There are no new messages. It began yesterday, after I disabled all connections, for about 2 1/2 hours. When I turned on all the connections, it is there. Just below the indicator of charge of battery, a yellow envelope with a white/red star in the upper right corner. Even if new messages come, I remove these, 'that' new message icon is there. How can I get rid of him?

  I apologize for the forums. I found a way to rid the new icon by looking in the other solutions listed in past posts.

• BlackBerry Smartphones Email message icon

  Hi guys & gals, I have a 8900 with an envelope icon unread on my front screen and I read all my emails. So don't understand why it's still there. He sits at the right hand of the SMS envelope. Does anyone have any ideas? who is Paul

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:

  * Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• Went blackBerry Smartphones text Message icon

  Device: Blackberry Style 9670 (6.0 bundle 864 v6.0.0.0.286 platform 4.4.0.186)

  Carrier: Telus Mobility

  My 'text' icon disappeared recently in the menu "All".  Apparently, it was replaced by a second 'contacts' icon  Fortunately I got it in the "Favorites" menu as well, so I can still access them.  However, it is annoying to have to return to the Favorites menu just to read a text message.

  I have since put it so text messages go to the Inbox of General messages, but I would have preferred to return the icon.  I tried to pull the battery nothing works.  Any suggestions?

  OK, do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Now see if this icon corrects itself, since you think it could have "transformed into" bad one.

• BlackBerry Smartphones Error Message icons?

  Hi all

  My Blackberry Curve 9330 running OS6 just started getting strange messages appear on the home screen next to the icon of notification by e-mail under the time display.

  The first time was this morning when I had a red triangle with exclamation point white icon with the number 54 next to him.  The only way to clear the error was with a battery pull.  The second error came that night when I heard a long and extended BlackBerry beep and a red circle with a white exclamation point icon with a 1 next to him appeared in the notification on the top bar where the previous error icon had been.

  My questions are:

  • What do these error icons mean?
  • Where can I find documentation that explains these icons?
  • What, if anything, can I do to correct this / these problems?

  Thank you!

  -Nathan

  I found the problem.  It was not at all an error message.  I installed the AccuWeather for Blackberry app and discovered that this program is the culprit.  AccuWeather's weather alert notification icons that appear in the notification bar.

• UNREAD message icon display incorrect account blackBerry smartphones!

  At the top of my screen, the unread message icon still more messages than exist. Currently, it is said that I have 1 unread SMS message. When I receive an SMS, it will go up to 2. This will be the case and it will say 20 BBM or 3 emails but I still have to find a solution.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.
  ESET and restart your BlackBerry.

• BlackBerry Smartphones to message notification on two icons?

  User of new bb here... I've just set up my bb to check personal emails. It works very well. However, when I receive a new email, I get email notification and a notification on the message icon. I want notifications by e-mail to inform its icon only... and text messages with its own icon.

  So that's what I did. Once in the messages screen (I did it with messages and e-mail journal), I clicked on menu, then options, then on options General, and then where it says SMS and EMAIL inboxes, I chose separate. I saved and then have left. After having done that, however, he still is advising me on the two icons when I receive a new message.

  What I am doing wrong? Help?

  You have a 'messages' icon that will collect all messages email account.

  You have a second icon to a specific e-mail address. Scroll down to this one, press Menu > hide.

  * Poof * no more notifications in the second icon to annoy you.

• Icons to send two blackBerry Smartphones and messages in both

  I created my hotmail (live) e-mail account on my turn and I have now an icon of electronic mail with a globe for the hotmail account and the icon for messages that was originally there.  My e-mail messages are appearing in both so I think I need to look in two places to have the new message icon disappear from my screen.  I looked at the options on each, but cannot see where I could make this change.

  I think that I've changed the settings successfully to get my calls missed out box messages so I'm pretty excited that is found on another channel!

  All advice is appreciated or maybe I just need to live withi it.

  Kim

  Hi and welcome to the Forums!

  By default, the Messages as the Tote with the BIS independent icons somehow a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other. There is nothing to resolve. Messages will always contain all that it contains today. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  I hope this helps explain how it all works!

  Good luck!

• BlackBerry Smartphones Email message indicator

  Have a 9900 and despite all the messages being deleted, my phone now indicates that there are 2 messages not deleted.  For a long time, he said, there was 1 message, however after getting my phone back to Blackberry for a minor repair, initially the message indicator was correct.  However, shortly after getting the phone back, he turned to displaying 1 unsuppressed message.  This morning he started to display "2".  Thanks for the help

  Hello and welcome to the community!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphone app world icon makes me crazy

  I have an icon to download it from app world of BB. I did the download and it's still there. I can't go I tried everything I can think of other then put my phone back to factory settings and I don't want to do that. Someone help me please...

  And you have checked your main messages folder to ensure that there not read messages here, right?  If you hid your main messages file, you will need to show it again to access.

  Here is a good thread discussing this and the various ways around it:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=appworld&message.ID=2984&query.ID=116...

  If you can still get it to work after trying the solutions shown in the link above, then that is what I would say.  Back up data from your phone by using the BlackBerry Desktop Manager.  You can wipe your phone by going to Options > Security Options > General settings and then press the BB Menu button and select wipe Handheld.  This process will take about 10 minutes if my memory serves.  Once your phone is back running, restore your backup file use the BlackBerry Desktop Manager.  You will have all your applications redownload again, but this is the best bet.  Note This will not work until you have disabled the unread messages in your main folder.