Ofcjet6500 can't read faxes but copies fine?

My incoming fax became lighter and lighter and now non-existent.  Copies are fine.  Help!

This happens with all THE faxes or only particular fax?

You can also perform a hard reset on the printer. Unplug the power cord at the back of the printer and the wall. Leave for 30 seconds and reconnect.

Let me know if it helps.

Tags: HP Printers

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