Office and loading photo-screen saver

Recently, Mac Book Pro, my wife (2009) started acting incorrectly when we go to active corners or the timer expires and should load the photos.

If I look at the screen saver preferences, we have a relatively small designated images folder. Photos of maybe 20. In preferences, we can see many lines of small images and it may be that the number of lines continues to rise. If we use Active corners or the timer expires, the screen goes black and after a minute or two, the message loading Photos appears.

I looked at all the pictures in the folder and none are corrupt. They all will normally open in preview or Graphic Converter. I tried to change to another photo folder and get the same problem.

I think rather than Office preferences and screen saver is damaged or it is maybe something stored in a library that is corrupted.

I tried to restart the laptop with the SHIFT key is pressed twice and that did not help.

This who should I try next.

Its operating system is 10.11.4 and the Mac laptop is mid-2009.

Suggestions on what do I do then?

Howdy Gil Woolley,

Thank you for using communities Support from Apple.

I understand that you run into problems when you try to use your photos as screensaver on Mac. your wife you mentioned that you have been able to open these photos on their own with no problem, so you have tried other photos also?  If this isn't the case, I suggest that you try and make the desktop folder photos after your screen saver to see if the problem persists:

/ Library/screen saver by default/Collections

If Yes, then the next step that I suggest is to test this behavior in a new user account:

How to test with another user account

You can find out if unexpected behavior is related to the user file or a parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

Create a test user account

  1. In the Apple menu, choose System Preferences.
  2. Click the users and groups in the System Preferences window.
  3. Click the lock icon and enter an administrator name and password.
  4. Click on the button Add (+) below the list of users.
  5. Choose a type of user in the new pop-up menu.
  6. Give the user a name and first name, account name, and password.
  7. Click OK.
  8. Close the System Preferences window.

If there are documents from your user account that you want to test with original, place a copy of these items in the shared folder in the users folder. Press the Option key while dragging a file in this folder to create a copy.

Connect to the test user account

Log out of your current user account by choosing logout in the Apple menu, and then open a session the new account that you created. If you are prompted to login with your iCloud or Apple ID account when you log in, skip this step.

Try to reproduce the problem

Try the same steps that caused the unexpected behavior to appear. For example, if you are unable to print, try printing from this user account. If you were unable to connect to the Internet, try to navigate on a website of this user account.

How to test a question in another account on your Mac.

Please report back with your results so that we can further this issue.

Take care.

Tags: Mac OS & System Software

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