Office jet 4620 paper jam

When I try to print, I get the message "Paper jam clear Jam then press OK" what I'm doing.  Nothing seems to help. I tried all the cleaning rollers as shown in all of the presentations from YouTube, but the problem persists.

The proposed solution has not solved the problem. HP did not have a solution and send a replacement printer because the unit was still under warranty. Hope the rebuilt unit to run longer than the original. Thanks for your suggestions.

Tags: HP Printers

Similar Questions

  • Office Jet Pro8620 paper jam message

    I have a fairly new HP jet Pro 8620 desktop. It displays "the original is stuck in the automatic document feeder. Open remove the original ADF and try again", but there is nothing in there.

    Hi Bryan, I followed all these steps. I am pleased to announce that after talking with HP support they are sending me a new printer because mine is still under warranty. Excellent service from HP :-) Thanks for your help

  • HP OFFICE JET 4620 is not compatible with windows 8.1

    Does anyone know when a compatible driver for Windows 8.1 will be available for the office jet 4620?

    Thank you

    KIPP

    Hi, it is available now here.

  • HP Office Jet 8600 ADF jams on one side

    I have a very gently used HP Office Jet 8600

    The ADF jams on one side. I tried cleaning and the reset, but still have the same problem

    As it is printer very slightly used, I am very annoyed with this problem.

    I contacted HP. The printer is out of warranty and the problem was a feeding tube.

    They were a good deal in a good discount on a new HP printer and 3 years guarantee

    They also offered 2 sets of ink cartridges free of charge.

    I accepted that offer and thanked for their attempt to help.

  • Office Jet 4620

    I just bought a 4620 Office jet printer. I have a question. Can make copies of copies only black and white printer if necessary?
    Thank you

    Hello

    Please click on the link below to access the steps that must solve.

    Black print

    Kind regards
    Jabzi

    Help the community by marking this post.
    Your question has been answered? Mark it as an acceptable Solution.
    See a great post? Give a Kudos!
    I work for HP

  • Office Jet 4620: Connect wireless printer without USB cable

    I have a desktop HP 4620 jet.  He was hanging in my old router.  When I tried to join software router again asked me to use a USB cord.  I do not have a such cord for this printer and want to set using the wireless, but sofeward me continues to send at the option of the cable.  The router is ATT U-verse.  I need step by step instructions on how to connect the wireless printer.

    Thanks for any help.

    Hello

    HP Auto Wireless automatically sets the printer without connecting it to a USB port, only if your computer is also connected wireless to the network. If your PC does not have wireless connectivity USB cable would be necessary, except if your router supports WPS.

    If your PC is connected wireless to the router, restore the pritner as follows:

    1. Click on the WiFi the printer button and select restore network settings, confirm and invites.
    2. Click on the Setup (wrench) and select Tools, then restore the default settings and confirm any command prompt.
    3. Turn the printer off and turn it back on
    4. Open the HP Officejet 4620 software and follow the instructions to connect a wireless printer.

    Another option would be the WPS Pin Code or button WPS, if your router supports supported such a, tap the icon on the printer wireless and select WPS or Wireless protected Setup, follow the steps on the screen, press the button of your router or a PIN code, see the documentation for your router to check the capabilities of WPS.

    If none apply to your PC printer or yout, use a wireless computer connected or get a USB cable for the installation of hht, so a cable was supplied with the printer.

    Kind regards

    Shlomi

  • HP Office jet 6110: paper close message

    Try to align new cartridges and get the above message. Also try to connect to the new computer running Windows 7.  Cannot cross the stage of cartridges align.  Any suggestions?

    For a 6110 Officejet for aligning the questions see this document.

    The document also covers the issue of the paper too narrow when trying to align the printer. I hope this helps.

  • HP OfficeJet 4620: help! Too right, I took my HP Office jet 4620 out of the box

    I bought the printer a few years ago today decided to install the CD that came with the machine printer/fax/scanner.copy says that my Windows 8 will not work on my wireless network.

    What should do?

    Thanks for any information

    Hello

    Download and install the latest drivers below, most likely the CD was created before Windows 8 version:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-108821-4&cc=us&DLC=en&LC=en&OS=4157&productOid=5101234&sw_lang=&product=5191646

  • How to configure on Mac for HP Office jet 4620

    I just download drivers HP for Mac OS X 10.9.3. How to set up so I can scan to my MacBook Pro?

    Hello LaNita1950and welcome to the Forums of HP, I hope you enjoy your experience!

    I see that you are in the process of scanning.  I would like to help.

    If you have not yet installed the software, I would say that first.

    If you have, I'd recommend using this document on how Scan: OS X v10.9.

    Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

  • Office jet 8500 a after a paper jam, the message of the said printer ink cartridge is missing or damaged

    I had a paper jam, after I got the book out by opening the gate to the front, he said the black ink cartridge is missing or damaged.  I shook my head to feel a little and the message went away.  But now he says that the yellow ink cartridge is missing or damaged.  I didn't do anything the message disappears and it will not be printed.  The yellow cartridge was replaced just a few weeks ago and is still full

    Hello sharonc41,
    Welcome to the HP Forums.

    It seems that after getting a paper jam error set, you now encounter a cartridge missing error on your Officejet 8500 a. I will do my best to help you with this question.

    "The following document may be useful to resolve the"missing cartridge"error: an error ' ink cartridge appears to be missing or corrupt" Message appears on the printer control panel.

    Please read and follow all the steps in the document. I would like to know if he was able to help. If you have any other questions or need further assistance do not hesitate to ask.

    Thanks for posting on the HP Forums.

  • HP Office Jet Pro 8600 Plus false paper jam message

    I am ready to throw this printer out the window! I'm tired of false paper jam messages. The printer will be fine for a few weeks, then... another message of jam that can take hours to clear.

    I: reset the printer, looked for jams, checked the latest firmware, shaken and even moved the print cartridge support to the right (which is surprising solved the problem several times). The only thing I have not tried is a ceremony of purification of incense.

    Come on HP, stop telling us to try all of the unnecessary procedures. There is a sensor in the machine that is faulty. Fix it!

    Instead of throwing out the window, I'll put it on the sidewalk and invite passers-by to take their frustration with a hammer. It would make a great video!

    Additional info: if I'm able to run "align print heads", who often corrects the situation. A little more evidence that there is a sensor on the blink.

    28/08/14: personal support HP said that the problem I encountered was very likely due to a defective sensor.

    I just sent you a private message. If you are unsure how to check your messages on the forum this post, has instructions.

    Thank you

  • Office Jet Pro 8610: paper jam

    Several days ago, I bought the 8610 printer. It looked like a good deal. I started printing and then started having paper jams through the accessory duplex with almost every print job. I called, do you have a case number. She told me to unplug the printer to reset. Of course, the printer was operating normally again. Two of print jobs, and then began to paper block again. SO I packed the printer and sent back to Best Buy, replaced by another, the same model.

    EU home, she printed on two sheets of paper, and then I got exactly the same error.

    Unless I get an easy solution, I'm going back this one as well. I hope that HP did not this one on sale because they know that this is a problem. When I look around, on the web, I see that I'm not the only person who gets rrecurring paper jams. It is very time-consuming and costly. I hope you can help.

    2 printers new make, same model and the same problem. Hard to believe!

    After I posted I called HP support. They guided me through a process of cleaning the rollers. After that, it seems to be resolved. So far, no other paper not jams.

    The printer was brand new. Why she would need a cleaning already is beyond me. It's the printer 2nd in a line that has done this. First, that I returned to Best Buy, but I liked the printer... I wanted to make it work...

    We'll see. If it starts to do this again with the 15 days I need to return this product, it will be returned. I have never had a printer before as necessary care when unpacking.

  • I have a jet8500a of office and did everything they could to clear the paper jam and I still can't message

    I have a 8500 office jet, I get a message that I have a paper jam and I went through all of the online solutions to clear it and the printer does not work

    Cannot get printer to work after making all online solutions always tells me I've got a block and I can't find anything. very angry need printer to work

  • How and where can I load legal size paper on the HP Office Jet Pro 8600 Plus?

    I have just purchsed the HP Office Jet Pro 8600 Plus and I wanted to print on legal size paper, but I can't figure out how to do this.  Can anyone help?

    There is a blue tab at the end of the paper tray.  That push and the plateau extends to the legal size.  Hope that helps.  Now what about this one: I want to charge 11 "legal in Tray 1 and tray 2 and, hopefully, the printer will know what bin to shoot when you print legal documents?

  • My office jet 2050 advance printing paper

    paper won't advance one sheet at a time to print on.

    Hello @airlinelady,

    I would like to work with you today to solve the problems of the paper that you are experiencing with your HP Deskjet 2050 all-in-One Printer. In order for me to provide you with troubleshooting steps specific I have a few questions for you.

    1. what operating system is on your computer?

    What is my OS?

    2. are you any error paper jam or any other mistake on the computer?

    3. is there the blinking lights on the printer?

    4. do your product are trying to print, but the rollers fail to grasp the paper?

    In the meantime, I'll provide you with some steps to follow through to see if that solves the problems of generic paper paper feeding.

    "Out of paper" Error Message and the printer is not looking upwards or the paper feed

    Please reply to this message with the result of your step by step troubleshooting after crossing the paper flow to the troubleshooting steps. Also, if you be persist questions remember to respond with answers to my questions above. Thank you for joining the Forums of HP Support! Good luck!

Maybe you are looking for