Office Jet 5510 All in One – why can't delete a document in the queue?

Hello

In what is becoming a more common infuriatingly, my printer problem blocking upward by feeding paper. When I clear the paper, the document in the queue of the printer (, or however spell you) is stuck, it will not clear, even after restarting the computer, and it will not be finished printing. I'm getting sick of deleting the printer from my computer and re - install, there must be something else I can do in this case. If someone can tell me what it is, I will be eternally grateful.

Thank you

Chris

Download the PRINT UTILITY DIAGNOSTICS here:

http://h10025.www1.HP.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&DLC=en&LC=en&softwareitem=bi-67484-1&JumpID=reg_R1002_USEN

Follow the intructions on the third step on how to use it and you should find this software useful for printing stuck on the queue.

Let me know the results.

Tags: HP Printers

Similar Questions

  • 5510 HP printer all in one, sc: Office jet 5510 all in only one forum

    I have a HP Officejet 5510 all-in-one. When I copy a document or fax a document. The pages are black with white lettering. Practically illegible. Having installed two new ink cartridges. Also when trying to align after the first sheet, the one that put you on the glass is not recognized for alignment.  Appreciate any suggestions to solve my problem

    Hi @Hazran,

    Thanks for joining the Forums of HP Support for a solution to your printer problem.

    I understand that you have a printer all-in-one HP Officejet 5510 which produces copies and faxes that are illegible with white lettering on a black background. I would like to help with that.

    The fact that this occurs when the copy and fax indicates that it is a problem of printer hardware.

    I would start by doing a Reset of the power on the printer.

    Please let me know if that solves the problem, or if you need assistance.

    Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • HP Office Jet J4680C All In One is offline now

    Original title: printer offline

    Our printer HP Office Jet J4680C All In One is currently offline. Have checked all the connections and made the troubleshooting steps and we are still unable to print? Help!

    Hi Wally,

    1 have. what troubleshooting measures you tried?

    2. did you of recent changes on the system?

    I suggest you to try the steps in the following article and see if that helps.
    Printer in Windows problems

    You can read the following article and check.
    The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

    See also:

    Why can I not print?

    Hope this information is useful.

  • HP Office Jet J6480 All In One - will not analyze with Mac OS 10,8.3

    I could not get my HP Office Jet J6480 All In One scanner after upgrading to 10.8.3.I followed other positions and have installed the most up to date driver (http://support.apple.com/kb/DL907) , but whenever I try to scan from the HP Device Manager or photosmart studio, it says "sorry, scanner could not be initialized. (scanner not found) "I tried to make sure there is no other updates by clicking settings in the Device Manager by clicking on check the updates but it says 'server not available - service software is currently not available. "Please try again later" and I got this error for the last week.

    I followed the second set of instructions available here: http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/HP-Software-Update-Server-Unavailable/td-p/18... to try to resolve this problem and install the software found on the link. I restarted my computer and I always meet the same problem.

    Note: My printer is wireless and I have not hooked by a cable. Will make a difference?

    My printer seems to be printing very well.

    Thanks for any help you can provide.

    Sara

    To add, both HP Device Manager or photosmart studio are part of the software and not designed for Mac OS X 10.8 10.5.

    Here are the steps to scan with your printer on mountian lion, make sure to run the software update first to ensure that the latest HP drivers are installed:

    http://support.HP.com/us-en/document/c03550518

    Where the scanning software do not work as expected, that more probably caused by incompatible drivers installed on your system.

    In this case, remember to remove the software by following the HP uninstaller program (under Applications > Hewlett-Packard), rebot Mac and install the correct software by following the steps below:

    http://support.HP.com/us-en/document/c03378792

    Shlomi

  • Installation for HP Office Jet 7210 all-in-One printer problem

    I try to install HP Office Jet 7210 all-in-one printer.

    My operating system is Windows Vista Home Premium, service pack 1

    My computer is an AMD Athlon 64 x 2 Dual Core Processor 5000 + 2.61 GHz, with 2 GB of RAM and on the 32-bit operating system

    When I go through the guests to the screen, I get two errors.

    (1) is due to an error of operation. As I have Vista it triggers a caveat, but I understand that this can be ignored and continued

    (2) the system can be installed using the "Run As" command... ». Apparently, I need to re - login as administrator. I am connected with the admin privaledges so not sure how to fix this

    Appreciate your help.

    I'm sure that yu you are trying to install from the installation to Windows XP CD. Try to download the software from THIS page and try to install.

  • HP Office Jet, printer all in one

    Cannot send a fax from my HP printer online. CD Rom is used for Windows 98, 2000, XP.  I have a Vista computer. It's all functions correctly except the fax.
    Need help

    Hi Josiebrown,

    (a) since when are you facing this problem? What were the changes to the system between the time where everything has worked, and when you noticed the problem?

    (b) that you get specific error messages when sending a fax?

    (c) you have set up your computer to send and receive faxes?

    Step 1: first of all, install your computer to send and receive faxes, to do this, follow the steps mentioned in the link below:

    http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-your-computer-to-send-and-receive-faxes

    Step 2: You can follow the steps mentioned in the link below:

    Solve fax problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-fax-problems

    You can also follow the steps in the HP link below:

    http://tinyurl.com/yhqkc6s

    Step 3: It is recommended to have the latest drivers for the device to use all the features of this one so make sure you have the latest drivers installed on the computer for your HP Office Jet printer all in one. See the link below

    http://welcome.HP.com/country/us/en/support.html

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • My Office Jet 6210 all in one printer has an error message is displayed. "OX805dcc31 1309:fm_interpre".

    My Office Jet 6210 all in one printer has an error message is displayed. «OX805dcc31 1309:fm_interpre the printer will not be closed off the coast (unless I unplug it), and I can not get the error message to change.»  Any ideas what I can do?

    It sounds like a code of 'asserting' firmware, something really bad happened - the most probable hardware problem.

  • HP Office Jet 5610 all in one does not appear with the fax

    I got a new computer with Windows 7 when I added my printer HP Office Jet 5610 all in one, it does not appear with the fax.  When I tried to install it with the disc from the printer, he Wouln't install.  What is the problem? I really need on the part of the printer fax.

    Hello

    Try this maybe this will help.

    -Type fax in the research - type on Windows and scan-new fax fax...

  • I have a J4680 all-in-One and there is a blocked file in the queue that prevent me from printing

    I can't remove a file from the queue; It is a recurring problem.  I followed the usual deletion process, but I can't dleete this precise issue and so cannot print anything that follows.

    I have Vista OS.

    Hello

    In Control Panel, open administrative tools and select abuse.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

    Restart the computer and you should find that the documents have been deleted.

    Kind regards

    DP - K

  • HP Office jet 4500 all in one - runtime error

    Hello

    I get the runtime error after installation of the software for the HP Office jet one 4500 allin.

    Runtime error

    Signature of the problem:
    Problem event name: APPCRASH
    Application name: Setup.exe_HP Installer
    Application version: 13.0.445.0
    Application timestamp: 4a 734121
    Fault Module name: Setup.exe
    Fault Module Version: 13.0.445.0
    Timestamp of Module error: 4a 734121
    Exception code: 40000015
    Exception offset: 000a6def
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105
    Additional information 1: 67 d 9
    More information 2: 67d918b5d2dc6eb7485f13ad2e1b79c1
    3 more information: 94e2
    Additional information 4: 94e2063d6d7b27c1f4fa5e4c6677d074

    I'm not an expert but I installed a printer a bit in my life and man, this one gives me grey hair.

    I am running Windows 7 32 bit on a HP Pavillion Multimedia Series.

    I tried with or without Firewall, unisatall reinstall awhile, use the floppy disk or download the software/driver of HP, zit, nada nothig, still the same error

    I hope someone has an answer

    Thanks in advance

    DanD13

    Hello DanD13

    I understand that you have the a runtime error when trying to install your HP Officejet 4500 on your Windows 7 system. I provided you a few steps to try below which should clear up this place for you and you can install the software correctly.

    Step 1. Click on start and open the command prompt

    Step 2. Type %temp% in the field run and press ENTER.

    Step 3. Locate and open the folder starting with 7z (example: 7zS2356)

    Step 4. Open the Util folder

    Step 5. The CCC folder

    Step 6. Run uninstall_L3 (exe or Bat)

    Step 7. Once the uninstall is complete, reboot the computer

    When you computer goes back to the top, try to reinstall your software.

    This should fix your error and get you back up and running. I want to thank you for posting about this on the HP Forums. Have a great day!

  • How do you set the time and date for the fax on HP Office Jet 4622 all-in-one printer?

    I installed the all-in-one printer HP Office Jet 4622 and everything works like.  However on the test page for the date and fax are showing Jan-00-00 00:00 AM.  I don't know how to change the date and time.  Help, please.  Thank you.

    Use the Setup (wrench) button on the front of the printer to look through the settings menu to set the date and time of the printer.

  • HP Officejet J4540 All In One: Why can't check my ink levels on my officejet J4540 with windows 8.1 installed on my computer

    I want to check on my printer ink levels, but there is no way I can see to do since I installed

    Windows 8.1 on my computer. There must be another way to check it out, but I can't figure out how.

    Hi @sneakers1491,

    Welcome to the HP Forums!

    I see you're wondering how to check the ink with your HP Officejet J4540 levels. I'm happy to help you!

    First of all, I recommend going through this guide, check the ink levels for HP Officejet J4500 and J4600 all-in-One Printer Series.

    If this does not work for you, on the printer itself, press the key icon in the upper right corner, it will take you to settings, then continue to press the right arrow until you see print report, then press OK. You will see the self-test on the screen, press OK again. Will display the test page, and then you will see the level of ink on the printed page.

    I hope this information helps!

  • Office Jet 8620 (all-in-one) will work w / windows 10

    (1) work 8620 (all-in-one) Will Board jet w / 10 windows?, I replace a photosmart 2610i w / duplexer.

    (2) for the wireless working, I need something for my desktop computer?

    THX

    Yes the new 8620 Officejet Pro will work fine with Windows 10.

    The drivers are here

  • j Office Jet 5780 all-in-one will not stop printing

    My printer won't stop printing the last thing that I printed on the net.  I closed it works again and continues to print again and again nonstop.  I like google bar installed but had before anyway.

    Try to clean the queue as follows:

    1. Enter the Control Paneland enter the Printers.
    2. RightclicktheHP Officejet J5700 series icon, then click Cancel all Documents.
    3. Make sure that the printer is turned on, if it prints always - let him 1 or 2 pages more that the PC can still in treatment of the cancellation of print.

    Please let me know if this is useful,

    Shlomi

  • I have an office jet j4680 all-in-one.

    I want to scan a document in pdf format. I could do it before I upgraded to Win. 7 Vista. Now are the formats that I can scan to PDF list. The listed formats are Bitmap, gif, Tif, and another that I don't remember. It seems to think that everything is an image, even if I list as a document.

    Hello

    Have you tried installing the full feature software and driver from following link?

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4062&LC=en&cc=us&DLC=en&sw_lang=&product=3692888#N203

    Please try first. If not, you still have many options one of them is:

    You can download this free software from the following link. You can use pdf24 to edit pdf files too. :

    http://en.pdf24.org/pdf-editor.jsp

    Kind regards.

Maybe you are looking for