Office Jet 7310xi: 7300 full features software installs

It downloads, unpacks the software and then nothing.  Install never happens. The Assistant printer and it does the same thing, after unzip it goes right at the beginning and wants to download the software again and without end loop.

Hello
Follow the steps below and check if it solves the problem:

1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Never select and confirm by clicking the button turn off.
2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7 restart your PC
8. run the installation file and check all difference.
9. Once you have finished, remember to open McAfee and re-enable real-time scanning.

If the steps above does not help to solve the problem, open the Device Manager and devote the processor category, if you have an AMD processor trying to install the patch below:
http://ftp.HP.com/pub/softlib/software12/COL40390/OJ-98352-1/HPAMDC50PATCH.exe

Kind regards
Shlomi

Tags: HP Printers

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