Office Jet 8610 all-in-one: fax does not install

Can someone help me please?   I have printer uninstalled somehow the 'fax' when I was on the move. I set the printer to the top, even re downloaded the driver for Mac Os X. I "added" a new printer, but it still does not show the 'fax' option when I hit 'print' as before. And the 'fax' does not appear in my list of printers.  I could use some help.  Thank you in advance. Gigi

Hello @GGSA!

Thanks for posting on the HP Forums!

I would be happy to provide you with some suggestions that can help solve the problem!  There may be a slight problem with the software.  I know that you have reinstalled the drivers, but I suggest you uninstall the HP software. Once the software uninstalled I recommended to perform a "repair disk permissions" on your Mac. A repair disk permissions is a utility built into the operating system Mac designed to detect and resolve problems or errors. After that permission to repair disc is finished, reboot your Mac computer and re-install the software.

To uninstall the software HP click here: uninstall the HP software

To perform a repair authorization disk click here: repair disk permissions

To download the HP software, click here: Officejet 8610 software and driver

After the installation I recommend that you check the software updates on the Mac. To search for software updates, click the icon "Apple" to the left and click on the "app store". In the app store, you can click on the "updates" at the top of the window. Updates install and Hp or a printer. After the update, you must restart the computer.

If please, after back and let me know if this worked for you!

Tags: HP Printers

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