Office Jet 8620: Wired Ethernet connection - first installation

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• Download speed very slow on the wired Ethernet connection

  I am currently getting 200 Mbps down and 0.3 MB/s on my desk wired Ethernet connection. I should get 200 down and 20 upwards.

  • On my wireless adapter on the same router, I have ~ 18 Mbit/s to the top and about 15 Mbit/s down, which seems that the wireless adapter works fine.
  • I plugged in another computer with the same cable on the same router port and got the full speed (200/20), then the problem lies within my computer.
  • I made a transfer of files to and from my computer to another computer connected to the same router and I got the full speed Gigabit times come and go.

  I searched high and wide on the internet and forums, and that many people have had the same problem I have, nothing of the multitude of solutions worked for me.

  That's what I tried without success:

  • Uninstalled the Ethernet card, deleted the drivers, forcing the new drivers to install again. No change of speed.
  • Carefully checked for Virus and malware programs (crossed the registry as well), but found nothing, and nothing has been installed recently other than windows updates.
  • The only antivirus I have is Windows Defender. I turned off and turned off the Windows Firewall, but speed did not improve.
  • I tried with IE, Chrome and Firefox, speed with different services and all tests show similar speeds. I also used FTP to a server I have, and the speeds were the same.
  • There is no other traffic devours bandwidth.

  So what I have gathered so far, it's that my Ethernet card works very slow only when downloading from the internet. Within my network, it works fine.

  What is a service that does not work well? If so who? I am not knowledgeable on the use of all services. I checked IPv4 and IPv6 and they both seem to be configured correctly, but I can't say that I am certain of what "correctly configured" is.

  These are my specs:

  HP Desktop H9 - 1215t

  Windows 7 Ultimate SP1

  32 GB OF RAM

  64 bit

  Chip Intel i7-3770

  Controller Atheros AR8161/8165 PCI - E Gigabit Ethernet (NDIS 6.20)

  I would really appreciate some help here because this problem I'm paralyzed.

  Thank you for your time,

  Tom

  By George, you got it!

  For someone who thinks he's good at Googling, I could sure use some improvements!

  The key has been the link to explanation. While I had been close to my tests, this for shows that even when you sort-of-one little-peut-be-think you know what you're doing to keep your legs unless you know EXACTLY what you are doing.

  The answer was definitely Large Send Offload, but it was a little more complicated, at least to understand what really happened. Neutralization of him gave the tour, but now I work with an active v2 and it works like a charm.

  I will detail what, in my opinion, happened here for those who may have similar problems so that they (you) may be able to figure out, as all cards are different and may require slightly different settings.

  I live in an area where so far the download speed over fast, I was able to get is 2 Mbps, on a good day, it's usually on average 1 ~ 1.5 Mbps. download speed is between 5 ~ 20 Mbit/s.

  I do a lot of video work and I constantly have to download large files on my servers. I got the computer described above about 8 months ago, and my Age (2 years) one remained on my home network.

  For a week or two, I was cursing my ISP because the internet was slower than usual and very glitch. I tested my speed and got 20 down and 0.2, repeatedly. So I went through the long and technology-challenged call representative to 'help' me, I was paying for 20/2. Only option was to wait a week for a technician to come out of my house, he stressed have shot my injurybut not before you ask me, that there are faster speeds to internet available in my place. 200/20 which is 10 times what I had, so of course I went with her. In doing so the representative asked me to Exchange my modem/router for a new handle faster speeds.

  When I replaced the modem/router, I found that the download speed went from 50/0.2 (after the new request speed but still with the old router) to 200/0.3~0.5 with the new router. I also had a Cisco E2000 router that I turned into a switch, which was also bogged down internet high speed (now that they have been much faster). But still the download speed has not really improved.

  This long and winding history is so that you (read this with a similar problem) might find the answer to your particular problem.

  Looking back when I said that the issue was in my computer because that became high speed was not quite accurate. The 'problem' was beyond my router, if the solution was in my settings with the LSO parameter. The 'problem' was not really a problem since what I see (guess) that's happened is that my ISP has been updated with equipment, and the settings on my new pc has become a problem while paradoxically not so in my old pc.

  My old pc equipped with a "Realtek PCIe GBE Family Controller" and the IPv4 LSO parameter turned on, that she was no problem under the new set of circumstances ISP. 200 / 20 Mbit/s.

  Then when I compared the setting on my new computer, it never crossed my mind that the neutralization of him would solve the problem.

  My new pc has a Atheros AR8161/8165 controller PCI-E Gigabit Ethernet (NDIS 6.20). This adapter has a setting "IPv4 LSO" more setting "IPv4 LSO v2" and "IPv6 LSO v2" décor. I don't think that my ISP uses IPv6.

  In my quest to solve the problem, I placed all of the above settings to "Enabled", without success and in my fog don't reverse these settings.

  With the 3 off, it worked fine, but I got a 5 ~ 10% improvement on the download speed with the LSO IPv4 v2 enabled and the other disabled.

  There is no way representing the service provider on the phone could know this, so calling them would not / has not solved the problem. Even waiting a week for the technician most likely would not have solved the problem as it would be measured using a laptop full download and the download speeds.

  I'm sure this will become a problem most current internet speeds that House are starting to soar (thanks Google!), so I hope this helps those who have similar problems.

  To summarize:

  Click on start->Control Panel->Device Manager->network adapters-> your adapter name (mine is Atheros AR8152/8158 PCI - E Fast Ethernet Controller (NDIS 6.20), right click and select Properties. On the advance tab, find good Large Send Offload (IPv4) and change its value to disabled , and then click on OK.

  If you have a Large Send Offload (IPv4) v2 try to set that to enable (with either a handicapped of course).

  I hope this helps!

  And thank you George.

  Tom

• Office Jet 8620: Networked 8620 Pro always 'offline' in Windows 10

  My Office Jet Pro 8620 is still retained as 'offline' Windows 10, even if my printer Hp Assistant still connect to it fine.  The printer is on a network via ethernet cable and is always available via the internet printing as well.

  I finally gave up using the HP driver for device Pro 8620 and 8620 name and started using HP ePrint as my printer driver default, which seems to have solved the problem for now.

  I checked the version of my driver 8620 and HP reports it as current.  Is there a newer driver coming that will address this problem or, Alternatively, is there a generic Windows driver that I can use which will correctly yield the printer to be online?

  Thank you.

  Hello

  Thank you for using the forum.

  You can try creating a TCP/IP port?

  Creating a TCP IP port

  1. Print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. On your PC, go to control panel configuration, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. Click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Type the IP address for the printer.

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Thank you.

• Office Jet 8620: office jet 8620

  I have a desktop connected via USB Jet 8620. The PC has recently upgraded from 8.1 to win to win 10.

  The starting time is now very long, about 4 to 5 minutes.

  Remove the printer USB or shut off the power to the printer solves the problem.

  Does anyone have Ant ideas?

  Thank you.

  Brian Lumb

  I found the cause for the slow start, it was the USB that I used for the printer.

  I plugged in a free USB port of the HP printer and the problem was solved.

  A big thank you to you and Malygris for your help.

  Brian Lumb

• 8620 jet office: HP 8620 loses the connection to the network; constantly requires a restart to connect

  Had a 8620 connected to my home network for months with no problems.

  Using airport with Mac and Mac / iPhone / iPad.

  From one week there is no device cannot find the printer.

  Turn off the printer; Turn on the printer; printer reconnects to the network fine and prints.

  Wait 5 - 10 minutes (after the printer into hibernation).

  Try printing something again.

  Same problem-devices cannot find the printer on the network

  Turn off the printer; Turn on the printer; printer reconnects to the network fine and prints.

  etc.

  No change to any software; computer hardware; or the OS I know.

  Help, please.

  Hello

  Restart your router by unplugging its power for a while, let it 2-3 minutes to boot.

  Then restart the printer and check if you can see a difference.

  Please let me know the results,

  Shlomi

• Office jet Pro 8620: Office jet 8620 prints more wifi

  Hello!

  My printer was in a wifi network and worked flawlessly for 8 months.

  Now, it is invisible to all the computer connected to the same wifi network.

  I already entered the service menu and I have already made one: partial and semi full reset.

  [content removed]

  I need a FULL / HARD reset! As in the conditions of the factory restore!

  How can I do?

  The printer can use wifi network! No Ethernet cable or usb!

  Thank you very much!

  Hey @Pm2r,

  Welcome to the Forums of HP Support!

  I understand that you are experiencing some problems with printer e-all-in-one Officejet 8620 communicates is not with your PC. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.

  Now, on the printer, click on the wireless icon that looks like a radio tower.

  • If you see a line indicating the status: not connected, the printer is not connected to your wireless network. Click speed, wireless and Wireless Setup Wizard to connect the printer to your network.
  • If the IP address starts with 169, the printer is not getting a valid IP address of the router. Contact which provided you your router to determine why the router is not getting an IP address valid.
  • If the IP address of the printer starts with 172, the printer is connected to a network of comments. Contact those that you provided with the router for assistance with deactivation of the feedback network.
  • If the IP address of the printer starts with 192.168 or 10, the printer is properly connected to a network. Please see below.
  • If the IP address of the printer begins with any other number, the network is maintained. Contact one that keeps your support network.

  At this point, you should be able to print wireless. If you still can not, on any device that prints the PC enter the IP address of the printer in an address bar. If you are able to access embedded web page the printer, please let me know.

  Please let me know the results after following the above. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Install a (wired) ethernet connected the printer on a wireless network

  I just bought a laptop from HP dm4-1050ea with Win 7 operating system 64 bit & s5780uk PC HP Pavilion Slimline, with Win 7, 64-bit operating system. I have a HP2610 Photosmart printer that is currently connected to a Dell PC, Win XP SP3, via the USB port. I want two HP computers connect to the HP printer via a Netgear DGN2000 wireless router wirelessly. I understand that the HP printer needs to be connected to the router via ethernet, however, I don't know how to proceed with the installation. The installation CD supplied with the printer's 6, Win XP, and I don't know if I should be downloading drivers to the computer laptop dm4 and Pavilion PC or just one of the computers?

  Any help on the steps to take and the order to take would be most appreciated

  Best regards

  Rathbane1

  For step 4 you have not need must be connected to the printer. As long as the printer is already connected by cable to the router it will be accessible wirelessly on the two computers during the installation of the software.

• Installation of VMware Consolidated Backup with vRanger connection - first installation

  I want to install VCB (for the first time) that will be integrated with Vizioncore vRanger connection.

  Does anyone have a better practice and document installation on the installation of the VCB process?

  Also someone with experience integrating connection VCB with vRanger?

  Thank you all...

  Follow the instructions of vizioncore.  They pretty much say on complete installation.  This is the best practice.

  vRanger connection works very well with VCB.  Install connection vRanger first then install the VCB proxy for vRanger connection.

• Office Jet 8620 (all-in-one) will work w / windows 10

  (1) work 8620 (all-in-one) Will Board jet w / 10 windows?, I replace a photosmart 2610i w / duplexer.

  (2) for the wireless working, I need something for my desktop computer?

  THX

  Yes the new 8620 Officejet Pro will work fine with Windows 10.

  The drivers are here

• HP Office Jet 3830: Printer not connected

  I just installed this new printer, followed all the instructions in the manual and website, downloaded the latest update.

  Checked everything with the Setup Wizard, and he says that everything is ok.

  YET, when I try to print anything, it indicates that the "the printer is not connected"...

  I restarted my computer and also to restart the printer. Nothing has changed...

  I need to help and suggestions to solve this problem.

  Thank you

  Lewis

  Hey @lbriskin,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that your Macintosh OSX 10.11 computer detects a printer all-in-one Officejet 3830. I can help you with that.

  First of all, let's see if the problem can be related network or Mac related. To do:

  Turn the printer off for a minute.

  While the printer is off, remove the power cord at the back of the router for a minute.

  When the lights came on your router on the printer.

  Now, let's see what the printer think, that is the question. Click on the wireless icon that looks like a radio tower in the Middle at the bottom of the screen.

  The next step depends on the IP address on the printer display.

  • If the IP address starts with 169.254, then the printer does not receive a valid IP address. Click the gear icon and select Wireless Setup Assistant to connect again. If the IP continues first 169.254 then the next step is to contact your internet provider because you have a device that will not receive a valid IP address of the router. If this is the case, then I would suggest calling a device and not a printer. If you say printer they say talk to HP and want to terminate the call.
  • If the IP address starts with 172 the printer is connected to a network of comments. Contact the company that you provided with the router for assistance with deactivation of the feedback network.
  • If the IP address begins with 192.168 or 10 then the printer IP address is fine. The next step would be to determine the issue on the Mac.
  • If the IP address begins with any other number then the network has somewhat changed. I would contact who is now the network for assistance.

  Assuming that the IP starts with 192.168 or 10 the next step would be to reset your printing system. To do:

  On the Mac, click the Apple icon, system preferences and printers and Scanners.

  Hold down the command key and click the picture of the printer on the left side of the screen.

  Click on reset printing system.

  Click on the button "+" in the lower left corner of the screen.

  Select your printer from the list.

  Click on the box to use and select your printer from the list.

  Click on Add.

  If your printer was not in the previous window, it means that there is a setting on the network that prevents the Mac and a printer to communicate. I communicate with the one that is provided with the router and ask them to open all Ports, enable multicast, MAC disable the filtering/MAC cloning and make sure that the router broadcasts a band of 2.4 GHz (gigahertz).

  At this point, you should be able to print. If you are not able to print then please let me know what happened by following these instructions.

  Please let me know if this solves your problem or if you have any other questions. If not, have a great weekend!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• Office Jet 7310xi: 7300 full features software installs

  It downloads, unpacks the software and then nothing.  Install never happens. The Assistant printer and it does the same thing, after unzip it goes right at the beginning and wants to download the software again and without end loop.

  Hello
  Follow the steps below and check if it solves the problem:

  1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Never select and confirm by clicking the button turn off.
  2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
  3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
  4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
  5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
  6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
  7 restart your PC
  8. run the installation file and check all difference.
  9. Once you have finished, remember to open McAfee and re-enable real-time scanning.

  If the steps above does not help to solve the problem, open the Device Manager and devote the processor category, if you have an AMD processor trying to install the patch below:
  http://ftp.HP.com/pub/softlib/software12/COL40390/OJ-98352-1/HPAMDC50PATCH.exe

  Kind regards
  Shlomi

• HP Office Jet 8620: Do not print sleep mode

  If I have not used my printer for a while, it goes into mode "Eve".  When working on the computer and try to print something, I always get the message offline printer.  I usually have to restart the printer and then the page will print.  It is a common problem or is there a solution for this.  According to HP and win 10, I have the latest drivers and software available.

  Anyone else having these issues?

  Gary

  Printer is connected to the wall jack of th wireless to the computer, and the trickiness is approximately 1 foot away from the printer.

  Gary

• My laptop is connected to local and internet when I use the wired ethernet connection to the router. I can't connect to the network this same router wirelessly.

  Hello

  What information is needed? I surfed autour reason no specific error I get when I try to diagnose and changed the flag broadcasting by the procedure step by step provided by microsoft. This has not solved the problem.

  Go to the website of the manufacturer of your router > make sure you have the latest Firmware in Vista for it.

  Go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > look for it last network adapters Vista drivers > download/install the.

  Try without commitment TCP/IPv6:

  If you still have internet connection probs, one thing to try is the separation of the TCP/IPv6 (which is done by going to network connection > right click > properties > it uncheck > OK.)

  http://digitalmediaphile.WordPress.com/IPv6-how-to-unbind-from-a-NIC-in-Windows-Vista/

  See you soon.

  Mick Murphy - Microsoft partner

• Bluetooth on office jet 150 does not connect

  I have a Sony Vaio Windows 8.1 he sees the printer under bluetooth settings, but it says driver missing?

  It works fine with a cable, but unfortunately no bluetooth

  Help, please

  Thank you

  Hello irishmist, thanks for responding back to me!

  So, I understand that the problem is that when you try to print via Bluetooth. If I'm wrong, please correct me!

  Try the following steps: Impression impossible via a Bluetooth wireless connection

  Cheers and good luck

• Office Jet 8620: cannot use the 3 USB sd card reader

  trying to hook up a generic USB 3 SD card reader to the USB port of the printer, but it does not identify all the photos on the SD card. Is there a way around this problem?  IM surprised this printer only has as basic thing as a reader of SD cards on this subject.

  Hi @drinternet,

  Make sure that they are formatted in Fat32, if they are not already, that should work.

  Thank you.