Office Jet HP 21-2019 while 1: win10 cannot install on HP 21-2019
The update tried to install four times in two days and failed each time. I tried to update the win8.1 but there is no update, I rebooted but still do not install. Help!
SAR-Antonius, welcome to the forum.
I suggest that you use this page to download or upgrade to Win 10. I actually upgraded from 8.1 to win to win 10 Home by using the upgrade option and also made a USB drive, so I have a copy backup.
If you don't want to use this method, I suggest contacting Microsoft Customer Service to help the auto upgrade you are trying to do.
Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.
Tags: HP Desktops
The subject little line about everything said. After you have installed 3 new ink carts (made many times before) the ink Light Magenta and Cyan continue to Flash. After printing a 'HP Deskjet general purpose Test-Print Page assessment', all 4 squares show own colors, perfectly informed, so I know that the ink carts are installed correctly, etc... (Clicked in place)
No matter what I try the lights continue to Flash. Cannot get 'Toolbox' show, or else that could help.
Any help appreciated.
Thanks in advance.
After a lot of digging around to ask questions and even back to where the ink carts have been recently purchased, the conclusion is that the ink level monitors do not work when using reloaded ink carts. (Yes, those carts to Office Max which I forgot to mention in original post.) HP designed their carts to original ink for 'single use '. So now the printer "think" the cyan and magenta ink carts are low causing the red & blue lights flashing.
Not long after this printer was purchased in January 2010 the Toolbox stop working, even if HP carts have always been used... until now. Recently I reinstalled the HP digital imaging software and the Toolbox works again. What's weird, is that the Toolbox shows low ink on the three colors, but only the red & blue lights blink. (The black wagon is still an original HP.)
Bottom line: next time I'll pay 3 extra bucks for carts HP ink cartridges so flashing lights don't drive us crazy. LOL either that or put a piece of tape insulation on them for now.
Can someone help me please? I have printer uninstalled somehow the 'fax' when I was on the move. I set the printer to the top, even re downloaded the driver for Mac Os X. I "added" a new printer, but it still does not show the 'fax' option when I hit 'print' as before. And the 'fax' does not appear in my list of printers. I could use some help. Thank you in advance. Gigi
Thanks for posting on the HP Forums!
I would be happy to provide you with some suggestions that can help solve the problem! There may be a slight problem with the software. I know that you have reinstalled the drivers, but I suggest you uninstall the HP software. Once the software uninstalled I recommended to perform a "repair disk permissions" on your Mac. A repair disk permissions is a utility built into the operating system Mac designed to detect and resolve problems or errors. After that permission to repair disc is finished, reboot your Mac computer and re-install the software.
To uninstall the software HP click here: uninstall the HP software
To perform a repair authorization disk click here: repair disk permissions
To download the HP software, click here: Officejet 8610 software and driver
After the installation I recommend that you check the software updates on the Mac. To search for software updates, click the icon "Apple" to the left and click on the "app store". In the app store, you can click on the "updates" at the top of the window. Updates install and Hp or a printer. After the update, you must restart the computer.
If please, after back and let me know if this worked for you!
I have a HP Office Jet Pro 8600
I need to re - install this device in my computer, but I lost the original CD.
How can I find this CD of installation of files online?
Hello there, I hope you are well!
I saw your post you need to download and install the driver for your Officejet 8600.
Here is the link you need: HP Officejet Pro 8600 e-all-in-one printer - N911a drivers
I hope that helps solve your question!
original title * Bubbles44
I have an office jet while a 6600 PRINTER with scanner problems. I am trying to scan to my hp Pavilion 23 all in a computer with windows 8, but I can't scan where I have a modifiable document because only let's scan me documents I can not edit! HELP ME PLEASE!
Thanks for posting your query on the Microsoft Community.
I would be grateful if you could answer the following questions:
How the computers are connected? If they are connected as a workgroup or domain?
Method 1: Disable the security software and check if the printer works.
Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
Method 2: You can turn off the Windows Firewall and see if you can print.
- Press the Windows key +X key.
- Select Control Panel.
- Click on the firewallof Windows .
- Select enable the Windows Firewall On or off on the right next to the sign.
- Select the radio buttons Turn off firewall under Private and Public network settings
Warning: after reviewing the issue, turn on the firewall.
Method 3: Refer to the suggestions for the following links.
How to troubleshoot printing problems in Windows:
Solve printer problems:
Hope this information helps and let us know the State of the question, we will be happy to help you.
I have an Office Jet Pro 8600 and need to know if there is a way to fix the screen faded. You don't see the options like print, scan, fax, tools... It isn't that I know where they are and who's who for the most part.
In addition, scanning is not clear. Everything is faded. However, it still prints and faxes by a fine. I hope I don't have to buy a new All In One Printer. I finally got most of the glitches and tricks when I have a problem with it. Is it possible that there is a light bulb needs to be changed or something? I appreciate your help & feed back as soon as possible. I use in an office on a daily basis.
Welcome to the Forums of HP's Support.
I see that you have some problems with the copy and see the display on your Officejet 8600 e-all-in-one printer. I can help you with that.
To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once it is, while the printer is on, remove the power cable at the back of the printer for one minute.
If after the above, that you can't always see the screen or copy clear, the printer needs to be replaced because it has no replaceable bulbs in the scanner or the display. You can contact the HP Support by clicking here and filling out the form below to see what options are available.
Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.
Well, I got my answer because I could not find a topic 'resolved' in this regard. So I decided to post my findings to help the next interrogator (is that a word = the one interviewing). FYI - I am not a "geek", and while I can find my way around a computer it sometimes takes a while. Also, I have Windows 7 on this laptop if it makes a difference.
1. go to control panel and choose:
2. material and audio, then
3 devices and printers, then
4 fax - HP Office Jet Pro 8600 (network) or whatever printer choice applies to your situation, then
5 HP Printer Wizard, then
6 scanner activities, then
7. analyze a document or a picture, then
8. Save as PDF
10. save in a folder you choose
I know this may seem simplistic to most of you, but maybe someone like me is out there, trying to find this out and this could help.
Thank you for posting your solution you found yourself, on the use of the scanning function on your HP OfficeJet Pro 8600. I apologize as we were not fast enough to answer one of your questions on the Forums of HP Support. I've been able to check your user page but could not find your original post on us asking how Scan, did you remove the question? Anyway I'm glad you are now to the top and scanning of your JO 8600.
For later use, I would like to you to take a look here: how Scan: Windows 7, here we will give all the options and shortcuts on scanning with or without the HP software as well as a few cool features, like the scan from the front panel of your 8600 and adding several pages in a single file.
Yet once I thank you for taking the time to help other members of the community, so thank you once again!
I have a hp Office Jet 4500. Lately when I print only blank pages come out. It is still ink in the black cartridge, so I cleaned it according to the instructions from hp (printer only in manual mode). I still get blank pages. I guess I have to buy a new ink cartridge, because sometimes they dry out before they are empty, but now I'm not sure that's the problem.
This may seem a stupid question, (I don't know the correct names for parties), but is the bar with light, supposed to go under the glass when she prints? I lifted the hood to see what was wrong and I noticed it wasn't moving, even if the light was on. I never paid attention to the printer while it was working properly. I would like to know whether to fix it before I have to waste money on an ink cartridge. I know that the digital display informs you if there is a power outage, but it didn't. Otherwise, the printer goes through its motions normally.
Hello @epona1 , welcome to the Forums of HP!
I read your post on how your Officejet 4500 is print is no longer with the ink to print outs. I want to help you!
The bar with light I think you describe looks like this mechanism to scan, which does not move when you make prints, so I don't see that the question. The question seems sound, as for me, would be the printhead to the printer. I say this because you have tried to change ink already and the pages are always feel empty, when normally change the cartridge would help and fix this type of problem.
Having said that, I suggest that try you this guide and try the steps it will list. It may possibly fix the problem of blank page for you. If not and the problem does not go away, call us directly to discuss your printing with HP options.
Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html
The appellant here desperate because I cannot solve this ongoing problem.
System set up:
HP Office Jet 6700 premium
Wire in a BT Home Hub
Laptop HP EVO, running wireless
I can no longer print the laptop wireless. I need to go to my office and print something. Then only the printer seems to be "awake", and then I can print from the laptop. As you can imagine this is not how it is supposed to be and this causes a lot of frustration.
The printer is also set for a static IP address (it was to solve other printing problems ). I also checked the firmware, and it is up to date.
Please tell us how to solve this problem.
Thanking you in advance
Welcome to the Forums of HP Support!
I understand that your HP Office Jet 6700 Premium do not wake up when you print on it, unless you wake up before hand. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
There could be many reasons why this is happening, so please bear with me.
I see what your printer firmware is up to date, which is good.
- Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.
Please try Fix It tool of Microsofts, solve printer problems.
You do not share the printer from the computer desktop you have in sharing files and printing? Otherwise, this could cause part of the problem.
Do you turn the printer power on and off?
I can't see what your printer is connected to the BT Hub with an ethernet cable.
It is possible that the laptop is connected to the printer cannot communicate on the 5.0 GHz network. If they are of the same name that will be confusing.
Have you tried to configure the wireless and no cable connection on the printer to see if it makes a difference?
How old is the router, have you also checked to see if the router firmware is up-to-date?
Is the router dual-band? Two networks are the same SSID for 2.4 GHz and 5.0 GHz? If so, change the SSID to 5.0 GHz to a different name and restart all devices.
What router do you have to BT?
I suggest you read this article by BT, I have problems of connection of 5 GHz and features dual band wireless BT Home Hub 4 or 5 Hub.
I see that you have setup a static IP address. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.
While in SAP, open the network tab, and then select IPv4.
Set the manual DNS on the printer.
- Set the primary DNS as 18.104.22.168
- And the secondary DNS as 22.214.171.124
I would like to try the steps in this guide, HP printers - printer (Windows 8) "offline" Status Message.
If the problem persists, please see these links or contact BT
BT.com BT Home Hub 5 Product Details - link
BT.com link - saving on the BT Home Hub 4 and 5 of Hub
BT.com link - what is the function of Smart Wireless BT Home Hub 3 and Hub 4 Hub5?
BT.com - contact us
I hope this helps. Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!
Office Jet 6700 will not control panel scan. ideas please, everything else works fine and happy with printer
Have you tried to perform a full power cycle on the system and try the analysis immediately after that everything is turned on?
- Unplug the router all-in-on
- Wait 30 seconds
- Plug the router back in power and wait until it completely initialize
- Restart the PC
- Unplug the printer while on
- Wait 30 seconds
- Plug the printer back in direct power
So, have you tried to disable your firewall and protection scan from the front panel of the printer? Sometimes a firewall service will see the printer as a threat and block incoming traffic. However, based on the analysis of gets it PC around as she reaches out to the device, rather than the reverse.
I had my Office Jet Pro 8600 more for a few months and have been scanning a pretty good volume without problems. Now, I have what I believe to be a their material. That's the problem. I'm getting random LARGE band (broad sense) about 1/2 to 3/4 inch of black, gray, or white streaks down the pages. I had the problem of cleaning so I cleaned everything, always there, but not every time. So I raised the lid and set the paper on the glass, guess what still there. So now I know that it is NOT a problem of cleaning. Switch papers, always there. Is not a problem of cleaning, not a charger problems, not paper I'm scanning. At this point, the only thing I can think is that some of the scanning light is on the fritz. It seems to do better after a rest and as I said it comes and goes. Any ideas anyone? I think that this could be a problem of default. Please let me know.
If the printer is to give you a black line when scanning/copying with the ADF and flat, then I would hazard a guess that the printer is connected to a surge protector. If so, then try the following steps.
* Unplug the printer while on
Disconnect the other end of the power cord from the surge protector
* Wait 60 seconds
* Plug the printer back to power on a direct outlet
The 8600 does not need to have a surge between her protector and the wall unit has protection against overvoltages, built in. Being doubled surge protection can sometimes cause this type of line to appear using the 8600. I hope this helps.
I'm under 10 64-bit Windows and the Office Jet Pro 8620. I can't configure my scan-to-email of the printer (continues to request a code). My printer is connected via Wi - Fi, and otherwise works fine. Following the instructions of support, I tried the Printer Wizard, but there is no such program listed in my HP folder and no printer the Office Assistant icon (although there used).
I downloaded all the updates current and running Scan Doctor several times. No luck.
Any help is appreciated. Thank youl.
Thanks for the quick response. I followed your instructions. After disconnection of the wireless connection and then the wizard of wireless, all re-installed configuration correctly. The appropriate icon appeared on the desktop and I was able to put everything in place.
I am very grateful for the help and quick response!
Does anyone know when a compatible driver for Windows 8.1 will be available for the office jet 4620?
Hi, it is available now here.
I need to print labels, sometimes one and sometimes pages of them. When I put a sheet of labels in the Office Jet 3830 (in Word 16) the stuck sheet and would not go through the printer. I can't find any way to adjust the thickness of the paper, not something thick like a page of blank labels. If the printer has this function, how can I activate it?
Full software features:
File name: OJ3830_72.exe
The specificationsindicate that the printer software can handle one type of media (paper type), titled "letter of card Index".
Set your printing preferences / Print Preview to include
- Media type 'Index Card letter'
- Paper size: letter
If includes it the list of media type, you can also try 'Matte of the Brochure' (wording varies)
Help, suggestions and examples:
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Who inspires you, gives a cool idea,
Or you learn something new.
Click the 'Thumbs Up' on this post.
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Hello, first post here.
They gave me an office jet 6500 without the cd rom set up the disc. The Unit came with 4 new cartridges. Started trying to get to the top and running and first it attracts not paper. Checked this site and resolved that. (temporaily?) Then saw that it was low out of ink. Installed the new trolleys. Colors work very well, but not black.
I have no cd rom for this and not manual.
I see that you can download the establishment, but was intrigued by the mention of a 6500 and 6500 more, not sure I have those. On the front it says "HP office jet 6500 wireless.
So I guess I have to run the cleaning jet. I started scrolling menu, but was rerouted it says there is no connected computer. Do I need to clean the jets?
I could shoot for today with a work properly stand-alone copy/printer. But I would not mind at all followed with setting up wireless on my sony pcv-rx752 pc. We use at + t here with a wireless router.
First, click on the install button, select network and follow the Wireless Setup Wizard to connect the printer to your home network.
Then download and install the following drivers for wireless HP Officejet 6500 (E709n) model:
The 6500 has a different model then one you have...
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