Office Jet HP 21-2019 while 1: win10 cannot install on HP 21-2019

The update tried to install four times in two days and failed each time. I tried to update the win8.1 but there is no update, I rebooted but still do not install. Help!

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SAR-Antonius, welcome to the forum.

I suggest that you use this page to download or upgrade to Win 10.  I actually upgraded from 8.1 to win to win 10 Home by using the upgrade option and also made a USB drive, so I have a copy backup.

If you don't want to use this method, I suggest contacting Microsoft Customer Service to help the auto upgrade you are trying to do.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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