Office jet pro 8500 a: elimination of printer, was this encrypted model? How to destroy the hard drive?

This model encrypted?

If this is not the case, how to destroy the hard drive? Where is the hard drive?

Hi @Diane47,

Thanks for joining the Forums of HP Support with your request to printer.

I understand that you have a HP Officejet Pro 8500 has e-all-in-one printer you plan to elimination and you wonder if the hard disk is encrypted and how to destroy the hard drive. I would like to help with that.

HP Officejet Pro 8500 has e-all-in-one printer don't have a hard drive. It contains a very small amout of memory, so it can keep in memory the printer and fax settings.

You can clear the memory by restyoring the printer back to the default values.

1. on the printer Panel, select Setup.

2. from the Configuration menu, select Tools.

3. on the Tools menu, select Restore Factory Defaults.

HP offers to recycle their products for you. If you want to know more about it, please click here.

Please let me know if that solves the problem, or if you need assistance.

Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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