Office jet Pro 8620: Office jet 8620 prints more wifi

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• Officejet Pro 8620 printing problem

  I am trying to print a document of 26 pages, double sided on my new printer officejet pro 8620. It prints a page aside 26-20 double ok and part prints then stops of 19 page. My windows o/s 8.1. Anyone has a solution. Thank you

  Hi Roger41,

  Welcome to the HP Forums!

  I see that you try to print a document duplex of the 26 page with your HP Officejet pro 8620, and he stops on page 19. I'm happy to help you with this printing problem!

  To get help, I'll need to know:

  1. If the printer is connected, USB, Ethernet, or wireless.
  2. If the power cable is connected to a surge protector, or directly to a wall outlet. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, please try the HP print and Scan Doctorand let me know what happens!

  I hope to hear from you and have a nice day!

• HP Officejet Pro 8620: HP OJ Pro 8620 print several reports of unwanted situation

  I have a HP Officejet Pro 8620 and twice, it will print several reports on the State printer unwanted. Last night he printed 12 reports on the State and outside that of the total number of printed pages changingon the report, progress reports are the same.

  The printer is on a network, especially with Mac OS, but I have a laptop Windows 10.

  I tried the recommendations of the previous posts to run Doc Scan but this so far have found nothing wrong and has not solved printing unwanted status reports. Report added below printer if it helps.

  Any help would be greatly appreciated.

  

  Hey @Dan0181,

  Welcome to the Forums of HP Support!

  I see that your printer Officejet 8620 e-all-in One prints a lot of status reports. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once, while the printer is on, remove the power cord at the back of the printer for one minute. Then, please let me know if you print when beginning status reports or if they start themselves as well as if there are no messages on the printer when trying to print. Once I know more than I should be better able to help.

  Please let me know if the above prevented printing reports. In the affirmative, please let me know by clicking on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8620: Print borderless with Officejet Pro 8620

  Hello

  I recently bought a hp OfficeJet Pro 8620 and I'm testing now a few important functions for my business. One of them is printing without margins of leaflets in A4 format. But the problem is: even if I chose "A4 borderless" paper size and "photo paper" like paper it always prints a white border around entire page--so he is not chosen in the menu borderless printing. The flyers that I want to print all pdf format and print them with a program called "document viewer", but using another program for printing without margins such as gimp makes no difference!

  By the way: I'm (Lubuntu 16.04) Linux as an operating system, the printer is connected via usb and the driver that I use is "HP Officejet Pro 8620, hpcups 3.16.3.

  Please help me to find a solution to this huge problem, because printing flyers for my small business is one of the most important reasons I bought this printer for and I urgently need print flyers (without borders) for the weekend too.

  Thanks in advance!

  Hello everyone,

  It's me again. Yesterday, I solved the "problem".  The problem is that the image of the pdf file that I wanted to print without borders had the size 210 x 297 mm (A4), but I had to larger scale to 214.5 x 300 mm, 9 mm up to what he had the correct size for printing without margins (A4).

  Unfortunately, these strange dimensions does not exactly appear in the dialog box size media in settings print HP Tools program but rather to the dialogue of the PDF Viewer, if you select the paper type and paper size. I do not understand this, but I finally works, and that's all I wanted. In any case thanks for trying to help me!

• OfficeJet Pro 8620: Printing of booklet with Mac

  After having bought an Officejet Pro 8620, with the promise of this feature announced, I'm disaapointed find seems impossible from the downloaded Mac printer driver print booklet. Menu grayed out in the menu choices "booklet" dropdown "duplex" in the page layout section, but no combination of settings don't seem to make it active. Booklet printing is mentioned in the manual under settings Windows, but not Mac. Indispensable for me, this feature can be enabled and if so, how?

  Hi @JAC_330,

  Welcome to the HP Forums!

  A good part of my research, I was beginning to think I was going crazy and it wasn't an option on the Mac, but I think I found the problem. The booklet option that you see is gray it seems to be due to the HP driver.

  If you install the printer using the driver AirPrint (first bullet under #4) you should then be able to select this option booklet. I was able to see it using the AirPrint driver in TextEdit.

  -What changes anything? Let me know and we'll go from there

• OfficeJet Pro 8620: Print in Officejet Pro Office 8620 2103 windows 7 64 bit

  I have exactly the same problem as Lazydog (HP 4920985 Forum post). I can scan but not print MS Office 2010 or 2013 my 64 bit Windows 7 desktop. I can print IE11, Adobe reader, Notepad, MS Picture viewer, but not from Word, Excel, Outlook, or Powerpoint.

  The document will Flash up briefly in the print queue, and then disappears without error.

  Also fails a test print from printer properties in Control Panel. I get a 'cannot print error Test Page'.

  I reinstalled the drivers several times, tried the USB connection or network conections without success.

  I tried the two drivers on the CD, as well as the latest drivers from HP, I downloaded.

  I ran the HP print and Scan doctor and it reports no errors, and I can do a test print of ok.

  I lived all the suggestions provided in the post on the Forum of HP 4920985 and nothing helped. (Turn off the firewall, reinstall drivers etc..) The printer works fine from a windows Desktop 8 and my Windows 7 Netbook and my computer laptop linux Ubuntu 14 running.

  I only had 3 days to the printer, and unless I can make it work soon it goes back to the shop!

  Hi @Krusada,

  At first I thought maybe it was the program, but after some research, I feel, the question may be the driver himself. Please try to use the 8600 as another pilot.

  How to assign other print in different Versions of Windows drivers.

  The link above will guide you through the steps to assign a different print driver, I ask that you choose the 8600 if available, and if not, you can install the base driver 8600 here;

  OJ8600_Basicx64_1315.exe - for 64-bit operating systems

  OJ8600_Basicx86_1315.exe - for 32-bit operating systems

  Is my version of 32-bit Windows or 64-bit?

  By clicking on the icon below the thumbs up, helps me to see that you are grateful and satisfied with my post! If the problem persists, I'll gladly do all that I can to help you

  Please don't forget to let me know if that fixes the problem or not. Thank you.

• Inkjet Pro 8620: printer not displayed Control Panel

  Allows to print from my computer to the printer - print & scan done doctor scan, service scan ok - printer power button (will stop not to when you press on)-made sliding your finger on the screen (from right to left).  Where should I go from here?

  Welcome to the HP Forums.
  I hope that you are well @Help44,

  I understand that your Officejet 8620 does not turn off when you press and hold the power button, and I wanted to tender hand for help.

  My suggestion would be to try a power reset the printer, and then make sure that the printer is plugged directly into a wall outlet to start. If this does not help, try checking for a firmware update. If all else fails, call telephone support to see about a replacement with HP unit. Here are all the links to help!

  Reset:

  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  Find the latest Firmware updates for your HP printer

  If you have trouble, let me know and I'll do my best to help.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  Have a nice day

  HP technical support are available by clicking on the following link:

  http://support.HP.com/GB-en/contact-HP/

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• HP Officejet Pro 8620: Printing on card

  I have designed a note card in Word with the correct disposal 6.1 size (wide) x 8.3 (long).  My paper corresponds to the size of the layout in the printer paper tray.  When I print the card, an error message "Mismatched paper" stops the printing process.

  I have re-made the note on paper card letter by adjusting the margins but I always get the error message "Mismatched paper" when I try to print on the note card size.

  I tried also to creation of Photo to print a note card and who does not.

  How can I print correspondence on this HP 8620 cards?

  You will need to create a custom form, take a look at this link.

• HP Officejet Pro 8620: Printer connections

  I have an Officejet 8620 connected to a computer via the USB port.  It is an old computer using Win XP and is NOT connected to the internet. Which works very well.

  I would like to connect to another computer (Win 10) on the same wireless printer.  I have a wireless router connected to (and operation) the second computer.  Can it be done?  How?

  I'm sorry. Should work. Connect the printer to your wireless router and install the software on your computer. USB and wireless can co exist.

• OfficeJet Pro 8620: Printing an envelope

  Each time... No, I'll just on an envelope, I get an error message saying that the envelope located in the drawer is not the size specified in the print options.

  Is there a way I can download the software or anything to get the printer recognize and accept my envelope size. I can't write well, arthritis, then I print my envelopes. This is a new printer, and it's driving me crazy.

  Can anyone help? Thanks for your time.

  It's Office 2010 and I tried converting the milimeters size, but I still have the same error message.

  Thank you for your help, Banhein, but I guess I have to make the labels or write very slowly.

• HP Officejet Pro 8620: printing from iPhone 6

  I just installed an update to my i-phone 6 - ios 10.0.2 and can no longer print.  First of all, I received a message that the printer is paused.  Now, I get a message that the printer is busy.  I can print from my laptop.  I closed my printer, reset it but without success.

  Hello
  
  Sorry to hear that you are experiencing printing problems.
  
  Try to restart your apple device - it's a simple solution that sometimes allows to restore the connection to the printer.

• OfficeJet Pro 8620: Printing problems

  I have my printer hooked up wireless and when I try to print constantly tells me that the printer is offline.  The printer is more than 6 feet from the computer and the router (which in my opinion) should be the case.

  Hi @gary125,

  Thank you for reaching out to the forums! I understand that you are getting the message that the printer is "offline". I'd love to help you.

  Please try the steps listed in this document to see if it will help: printer is offline (Windows).

  If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!

• OfficeJet Pro 8620: Print envelopes all other white

  Printing envelopes a database of merger and merge Word using the standard envelopes #10 business. My envelopes print fine, but any other envelope comes out blank. Makes me constantly short of envelopes in the tray, then I have to sift through to shoot blanks and recharge. After reading the forums, I checked to make double-sided printing of course is disabled, which is. But it's still printing all other white. Makes me crazy! Any help much appreciated.

  Cindy,

  Welcome to the Community Forum of HP.

  One of these solutions may be useful:

  Merge and direct mail-extra virgin page after each envelope

  The two accepted responses require simple changes to the envelope parameters.

  =================================================================

  Reference:

  Custom from Word size envelope

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• OfficeJet Pro 8620: Printer - Officejet Pro 8620 Properties window

  When I open the window of the printer properties and select the shortcut tab printing, each of the options (general Everyday Printing, printing two sides (front and back), etc.) has a little lock at the bottom of the largest icon icon. Why?

  

  Hello

  They are shortcuts predefined and you can't mofify so, BUT you can set or add your short cut (s) If you wish. For example: on my printer, I use duplex as the default value and I have a short haircut called OneSide such when I need one side pring

  

  Kind regards.

• OFFICEJET PRO 8620: PRINT AND SCAN THE DOCTOR

  I GOT MY SCANNER WORKING, AFTER THAT UNINSTALL WINDOWS 10 (NO NOT THE BELOVED), REINSTALLING ALL SOFTWARE USING THE INSTALLATION WIZ LINE PRINTER. I DOWNLOADED DOCTOR P & S 4.7. IT RUN BUT STALLS ON (WIA) AND STARTS THIS SELECTION BUT BLUE ARROW FLASHES SIMPLY BUT NEVER PRODUCES MORE AWAY, I HAVE TO KILL IT APP USING THE TASK MANAGER. What's new?

  Hi RANYAR,

  I'm glad your problem is solved!

  Please consider tagging 2 Message like "Accept as Solution" so that someone else in the community who may encounter this problem can more easily find the solution.

  Best regards!