Office jet pro 8620: should I disable the printer without cartridge installed?

Similar Questions

• Office Jet Pro 8620: No Assistant HP printer or Application icon

  I'm under 10 64-bit Windows and the Office Jet Pro 8620.  I can't configure my scan-to-email of the printer (continues to request a code).  My printer is connected via Wi - Fi, and otherwise works fine.   Following the instructions of support, I tried the Printer Wizard, but there is no such program listed in my HP folder and no printer the Office Assistant icon (although there used).

  I downloaded all the updates current and running Scan Doctor several times.  No luck.

  Any help is appreciated.  Thank youl.

  Hello, GreenTurtle,

  Thanks for the quick response.  I followed your instructions.  After disconnection of the wireless connection and then the wizard of wireless, all re-installed configuration correctly.  The appropriate icon appeared on the desktop and I was able to put everything in place.

  I am very grateful for the help and quick response!

• 8620: could not start scan to HP Office Jet Pro 8620 since the upgrade to Windows 10

  I've updated to Windows Home 64 bit 10.

  I can scan if it is started from the PC to the HP printer Assistant.

  But impossible to start a scan of the front of the printer 8620.

  It times out and gives errors

  "The analysis has failed in one or more of the following problems

  -connection to the computer is lost

  -L' scanning on the computer application is currently in use

  -Application OCR is not installed on the computer

  See the computer for details screen'

  Nothing is displayed on the computer screen.

  How to do a scan to work on the printer without initiating the PC?

  this to go to JohnGPB solved my problem

  22/08/2015-12:18

  Hey there,

  One thing before you start, this solution won't work for (its of course HP) inkjet printers
  Try the next step, I believe that this will help you overcome the problem.
  1. start by dissconnecting the USB cable. (If its connecetd wireleslly, go to the next step)
  2 remove the printer driver of "devices and printer" which is located in Control Panel.
  3. download the complete solution for your printer.
  4. extract the contents of the file. (Using winrar or any other method, you know)
  5 open the "Utils" folder and choose in the "x 64"(ou le «x32"encas vous utilisez ce type de système) subfolder, you should be able to locate a file called 'RemovePreInstalledDrivers' > once you open this file black screen opens, wait for it to close, then move to the next step.". "
  6. go to the main folder where you have already extracted the software and right click on the file x 64.msi (name is most likely your printer model), then choose the Option "repair". > Subsequently, you will be asked of preformed a reboot. (Incase you will get a Messege saying "this action is only valid for products that are currently installed" simply double-click the file instead)
  7. after rebooting, the head in the drive Local C/ProgramFiles/HP/PrinterModelFolder/bin/USBSetupL uncher (or DeviceSetupLuncher if his wirellesly connected) and double click it.
  8 follow the steps for you and connect the USB cable when you are invited to (if the wireless sound just choose the wireless option)

  Who should add the scanner to your imaging devices.
  Best Of luck ~

   

• Office Jet Pro 8620: Office Jet Pro 8620 offline

  Printer goes offline that every time computer is turned off.  Was able to get online by power off and restart the printer.  Now, nothing works to get back online.  Internet service provider recently made some changes to my router.  When I run the wireless network Test results and the network of the printer Configuration Page, everything looks ok.

  Hey @jrinop,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with printing of 10 Windows PC to your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. In your search type in printers bar and open devices and printers.
  2. Right-click on any icon of your printer listed.
  3. Click on remove the instrument.
  4. Repeat for any other icon of your printer listed.
  5. Click Add printer, and follow the prompts to add a new queue for your PC.

  Please let me know if you are able to print after doing the above. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Office Jet Pro 251 DW: HP 251DW Photo printing problem

  Hello

  My printer HP Office Jet Pro 251 DW does not 4 X 6 paper Photo of HP.
  The choice of papers on the print job include not just any photo paper.
  The error on the printer is:
  "Paper detected does not format selected.
  Make sure paper size is correct continue the work. "

  The choice of papers is:
  16 K, A4, A5, B5, and letter cards postal Japan, five envelopes, Executive, legal

  There is no choice of photo paper.

  The current printer driver is class PCL6.
  The operating system is Windows 10
  How to make the choice more paper?

  Thank you

  Frank C

  I received help from HP to solve the problem.
  The solution is to download and install a new driver:

  HP Officejet Pro 251 dw printer full of features
  Software and drivers 32.2 April 8, 2014

  Done on both Windows 10 machines.

  Frank C

• HP Officejet Pro 8620: iPad connects to the printer

  My iPad 2 Air do not print to my HP Officejet Pro 8620 although my iPhone 6 prints very well so I don't know the connection Internet is good and the printer works

  Hello

  He recently lost connection or is this the first time you tried?
  
  Try to restart your iPad look - it's a simple solution that sometimes allows to restore the connection to the printer.
  
  Other things to check would be that there has been no recent changes to the wifi password.

• Office Jet 251 dw: Office Jet 251 used to installation with the new ink cartridges

  I bought this printer as a refurbished unit to nine.  It was announced as not including the ink cartridges.  As a result, I bought a new set of ink cartridges HP using this printer.  When I tried to configure the printer, that it would allow me to go beyond the screen telling me to install for installation supplied with the printer ink cartridges.  However, no cartridge ink install not supplied with your printer.  Please, can someone tell me how to go beyond that, so I can get the printer working?  Thanks in advance for your help.

  Hello

  You must return the printer to the retailer.

  The printer include setup of cartridges in its original box, those who are required to configure the printer for the first time and can be purchased separately, so must be provided in the box.

  Kind regards

  Shlomi

• HP Office Jet Pro 8620: IMAC loses the connection to the printer

  Computer do not print and seems to lose the connection to the printer. I deleted all printers and made a new connection to the printer. Printer address 192.168.0.14.  IMAC later loses the connection to the printer again. I look at address on printer and now is 192.168.0.15. Its done this several times. So why the printer continue to change its address? Is it possible to put it permanently?

  Think I fixed it now. Problem was that I also had to set the Configuration of DNS address. Of course although computer knew the address of the printer, he could not find the server (i.e. the router) don't understand everything, but seems to work now.

  Went to the printer the webserver integrated with my Web browser. On the network, wireless 802.11, IPv4 configuration tab, I already had the manual IP, the subnet mask and the default gateway. I need to go to the next Section under the DNS Configuration, select "Manual DNS Server", then fill in the news for "Manual preferred DNS server".

  AllOf the above address were extracted from the information sheet, you can print directly from the front panel of the printer. My son who is more Apple savy than I am, said that he did not understand why I had to put an IP address manual for printer even when that she would have remained the same.  I don't either, but just know whenever IMAC my wife lost the connection to the printer IP address had changed.  My router is built with the Modem cable provided by the company. It is perhaps part of the problem.

  So no, it seems to be fixed number. So if you set a manual IP address, make sure that you also specify a "preferred DNS server"

  Thanks for your help

• HP Office Jet Pro 8620: is it possible to calculate the consumption of paper on my HP Office Jet Pro 8620 new?

  I would like to calculate our consumption of paper on this new printer.  Is there an easy way to do it?

  Page of the printer of the built-in webserver (EWS) will inform you on the printed pages.  To access the EWS simply put the IP address of the printer in your browser.  Select the Tools tab and click on the 'use' on the left side.

• Office jet Pro 8620: Office jet 8620 prints more wifi

  Hello!

  My printer was in a wifi network and worked flawlessly for 8 months.

  Now, it is invisible to all the computer connected to the same wifi network.

  I already entered the service menu and I have already made one: partial and semi full reset.

  [content removed]

  I need a FULL / HARD reset! As in the conditions of the factory restore!

  How can I do?

  The printer can use wifi network! No Ethernet cable or usb!

  Thank you very much!

  Hey @Pm2r,

  Welcome to the Forums of HP Support!

  I understand that you are experiencing some problems with printer e-all-in-one Officejet 8620 communicates is not with your PC. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.

  Now, on the printer, click on the wireless icon that looks like a radio tower.

  • If you see a line indicating the status: not connected, the printer is not connected to your wireless network. Click speed, wireless and Wireless Setup Wizard to connect the printer to your network.
  • If the IP address starts with 169, the printer is not getting a valid IP address of the router. Contact which provided you your router to determine why the router is not getting an IP address valid.
  • If the IP address of the printer starts with 172, the printer is connected to a network of comments. Contact those that you provided with the router for assistance with deactivation of the feedback network.
  • If the IP address of the printer starts with 192.168 or 10, the printer is properly connected to a network. Please see below.
  • If the IP address of the printer begins with any other number, the network is maintained. Contact one that keeps your support network.

  At this point, you should be able to print wireless. If you still can not, on any device that prints the PC enter the IP address of the printer in an address bar. If you are able to access embedded web page the printer, please let me know.

  Please let me know the results after following the above. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Office jet Pro 8600: how to change the folder for the scans on my Apple?

  Hi, I want to know how to change the destination for my scans folder when I scan from the printer.  Currently, the scans go to "documents", and I want him to be in a business case.  Clues?  I tried to watch some instructions on the previous posts, but it seems that they are for windows.

  Thanks for the help!

  Hi @jgossc,

  I'd be happy to help you change your scan destination. I understand that when you scan your Officejet Pro 8600 to your Mac, the file analysis is currently underway to your documents and want to let them instead to a business case.

  To change the destination please follow the steps below and let me know the results of your efforts:

  • Open HP utility
  • Select Scan to the computer
  • Click Scan tasks to change
  • Choose a shortcut to scan
  • Select Edition
  • In the options listed here, you should see scan destination

  If this resolves the issue, please click Accept as Solution button below; If not, let me know and I will do everything I can to help. Thank you.

• Office Jet Pro 8600 N911g: San to the network folder

  With the help of:

  Office jet 8600Pro N911g

  10.11.5 OS

  Firmware: CKP1CN1545AR (just updated today, Firmware was just posted in the last few weeks)

  Print driver: 4.2.0 (just download today through 'HP Easy Start')

  "Trying to set up' Scan to network folder" and continue to receive "the connection failed". In the past I used SMBUp add on software to scan to folder with the older firmware. After trying all the configurations of the network path, which does not work and receiveing several different reasons does not connect, I turn on the SMBUp and it worked. Turned out and received "the connection failed".

  Installer for the scanning of network:

  Computer name: TGC-IMAC

  Network path: \\TGC-IMAC\HP-SCANS

  It works with SMBUp, but not when it is turned off.

  I tried to set up for a year without the use of SMBUp. I noticed today that the new firmare was available, and he said he would 'improve' Scan to network folder for several versions of the OS 10.

  What Miss me... bad etc.?

  HP you have to work on the development of the configuration software to search for the path to the computer, then 'user guide' in the folder he wants to use. The current guessing game and test has got to go.

  The user community has waited for YEARS for this correction, and now there doesn' t seem to work.

  Any suggestions or comments would be useful, especially from HP.

  Thank you, tom

  Problem solved...

  Came in this AM and I tried the test and it WORKED... The only thing that has changed is the computer and the printer have been turn off and started again. In addition, scanned a document in the affected folder.

• Office jet pro 8620: office jet pro 8620 very slow to print

  what I can do to solve this problem, very slow printing: my printer has taken 1/2 hour to print 6 pages, only bought a few weeks ago.  I can't find a solution. I will try the solution on the post of Shawn D, b (ie the replacement driver), but nothing is selected on the page of time. therefore impossible to remove until I know what to delete!. can anyone help.

  Robyn

  Robyn

  Hi @ratts,

  I see that your HP Officejet Pro 8620 is very slow printing on Windows 8.1. I'm happy to help you!

  A few questions for you, if you don't mind:

  • How is the printer connected? Wireless, Ethernet or USB?
  • The same speed occurs when you print a test page? Video: printing a Test page with the all-in-one HP Officejet Pro 8630. (The same steps apply to your HP Officejet Pro 8620).
  • The same speed occurs when doing a copy? Copy the text or mixed Documents.

  In the meantime, please see this post, Re: HP 8620 seems slow printing, by my colleague @Rainbow7000.

  Hope this helps, and hope to hear from you soon!

• Office jet Pro 8620: documents MultiPage, automatic two-sided scanning, an automatic document feeder to 50 pages.

  I just bought a HP OfficeJet 8620, who says that he will "Break through with automatic double-sided scanning multipage documents and an automatic document feeder to 50 pages." I can't find a reference to such an operation in the user manual and seem to read thet, others have not been able to do. Before I take the trouble to unpacking and to establish this printer, can anyone tell me if the printer can do this duplex auto scanning and if so, how?

  Hello

  Yes, he can do an ADF duplex scanning using the screen of the printer or the HP scanning software.

  Kind regards.

• Office jet pro 8500 a: copy using the ADF will not work.

  I place the document in the top loader, it seems to be recognized by the machine, when I press the copy, it makes a funny noise but the document doen't go through the driver and the machine ask me to reload the document. A copy is fate. I checked if any blocking or jamming of paper but it's all clear.

  Been through the different troubleshooting steps, but nothing helped.

  Thank you very much

  Hello FROGYBEAR and welcome to the Forums of HP, I hope you enjoy your experience!

  I see from your post that you are experiencing supply problems.  I would like to help with that!

  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I would also suggest using this document on When you use the ADF, one "original jam: clear jam and press OK' Message displays on the all-in-one."  I understand the questions you see are a little different, but the steps should help solve that.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!