Office Jet Pro8620 paper jam message

I have a fairly new HP jet Pro 8620 desktop. It displays "the original is stuck in the automatic document feeder. Open remove the original ADF and try again", but there is nothing in there.

Hi Bryan, I followed all these steps. I am pleased to announce that after talking with HP support they are sending me a new printer because mine is still under warranty. Excellent service from HP :-) Thanks for your help

Tags: HP Printers

Similar Questions

  • Office jet 4620 paper jam

    When I try to print, I get the message "Paper jam clear Jam then press OK" what I'm doing.  Nothing seems to help. I tried all the cleaning rollers as shown in all of the presentations from YouTube, but the problem persists.

    The proposed solution has not solved the problem. HP did not have a solution and send a replacement printer because the unit was still under warranty. Hope the rebuilt unit to run longer than the original. Thanks for your suggestions.

  • HP Office jet 6110: paper close message

    Try to align new cartridges and get the above message. Also try to connect to the new computer running Windows 7.  Cannot cross the stage of cartridges align.  Any suggestions?

    For a 6110 Officejet for aligning the questions see this document.

    The document also covers the issue of the paper too narrow when trying to align the printer. I hope this helps.

  • HP Office Jet Pro 8600 Plus false paper jam message

    I am ready to throw this printer out the window! I'm tired of false paper jam messages. The printer will be fine for a few weeks, then... another message of jam that can take hours to clear.

    I: reset the printer, looked for jams, checked the latest firmware, shaken and even moved the print cartridge support to the right (which is surprising solved the problem several times). The only thing I have not tried is a ceremony of purification of incense.

    Come on HP, stop telling us to try all of the unnecessary procedures. There is a sensor in the machine that is faulty. Fix it!

    Instead of throwing out the window, I'll put it on the sidewalk and invite passers-by to take their frustration with a hammer. It would make a great video!

    Additional info: if I'm able to run "align print heads", who often corrects the situation. A little more evidence that there is a sensor on the blink.

    28/08/14: personal support HP said that the problem I encountered was very likely due to a defective sensor.

    I just sent you a private message. If you are unsure how to check your messages on the forum this post, has instructions.

    Thank you

  • 8500: 8500 with clear paper jam message

    Hello

    My gives me a clear paper jam message when printing from the nearest mac to the printer.  I walked through all the steps on the 14-minute video, and I always get the message (that) then it will print.

    In addition, 3 other computers that use this printer (all macs) can print without problem. We're using Yosemite and the other two use a slightly older OS. This could be a driver problem?

    All thoughts are welcome.

    Thank you!

    I turned the printer works after doing the above and guess what? It works!

    Thank you!

  • paper jam message 3050 j611 series

    My printer 3050 j611 shows a paper jam message whenever I try to print anything, but there is no paper jam, or whatever it is of another obstruction of power paper, I tried all suggested corrections suggested without success.  I'm puzzled!

    There is a document with the steps to help solve the problems of paper jam, located here. True or false paper jams are troubleshoot-made in the same way.

    I hope this helps.

  • 5520 HP printer paper jam message not fade.

    paper jam message won't clear, need for corrective action. No paper jam.

    [Transferred from Internet Explorer]

    Original title: range of printers HP 5520

    Hi Ron,

    Thanks for posting the query on the Microsoft Community Forums. I understand that you get a message saying paper jam while you try to print from the printer.

    You did changes to the computer before the show?

    Follow the steps for troubleshooting instructions.

    Method 1:

    I suggest you link and perform the steps of troubleshooting from the link.

    Open the printer troubleshooter.

    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Method 2:

    I suggest the link and follow the steps in troubleshooting.

    HP Support document.

    http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=5158535&prodTypeId=18972&ObjectID=c03246473

    If still the problem persists after you perform the troubleshooting steps and if you have questions related to Windows, please do not hesitate to answer us, we will be happy to help you.

    Thank you.

  • Printer OfficeJet HP6600 having phantom paper jam message

    My 6600 OfficeJet printer displays a starting paper jam message ' remove the rear access panel... ". "The problem is that I've never had a paper jam and there is absolutely no paper anywhere which is the origin of the jam.  I turned off using three different methods open the door of each service, and this error message still appears.   I can't pass this message to make a test print.

    All the cylinders seem well and ink cartridges are fine.   Any help would be appreciated.

    As a result of the issue of paper jam, I ended up calling HP support and they could not solve the problem.  They sent me a new printer and everything works again.

  • PIXMAMX410 model of printer. Received paper jam message. No jam. Still the error message.

    Received message for paper jam / transplanted paperless. Check it, nothing found.  Cannot remove the error message, and I am not able to print anything.  It is my business.

    Fixed me the problem.  Using a piece of cardboard that has been rolled, fed through the printer rolls and discovered a small piece of paper that was filed here.  Problem solved, and I am able to print again.  : - )

  • HP Office Jet Pro 8600: Error Message: Scan in use - wait until the job is done

    Have used my scan function without problem since the purchase of machine and one year on Microsoft Windows 10.  Last week I did some scans - now this week when I try to use my scan function I get the following error message: Scanner is busy.  The scanner is currently in use.  Wait until your previous task is completed, and then try to scan the image.

    -There is no unfinished business and I can't find anywhere to clear the error or erase any task the scanner thinks he's working on.  Has anyone met and solved this problem?

    Thanks in advance for any help you can provide!

    ritao

    Hello

    Thank you for using the HP forum. You can try the following:

    Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

    http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

    If this does not work, you need to maybe uninstall and reinstall the software COMPLETE features:

    Please uninstall and reinstall the software COMPLETE features, follow these steps:

    1. download and save the software COMPLETE features (do not install online)

    http://support.HP.com/us-en/drivers/selfservice/identify?q=+HP+Office+Jet+Pro+8600&tool=s-002#Z7_3054ICK0K8UDA0AQC11TA930O2

    Before you download, choose the right model, the operating system and complete software functionality.

    2 uninstall the software from your computer
    3. install the FULL feature software "saved".

    Here are some resources for you scan:

    Quick Guide for scanning needs

    http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/quick-guide-to-your-scanning-needs/m-p/5625126

    Hope that helps!

  • HP Office Jet 8600 ADF jams on one side

    I have a very gently used HP Office Jet 8600

    The ADF jams on one side. I tried cleaning and the reset, but still have the same problem

    As it is printer very slightly used, I am very annoyed with this problem.

    I contacted HP. The printer is out of warranty and the problem was a feeding tube.

    They were a good deal in a good discount on a new HP printer and 3 years guarantee

    They also offered 2 sets of ink cartridges free of charge.

    I accepted that offer and thanked for their attempt to help.

  • constantly getting paper jam messages, paper offset, alignment is not

    When I tried to print an envelope I received a few different error messages. I think the first was on paper, then paper jam. I tried to align the cartridge and received the allignment message has no asymmetrical paper. I tried to reinstall the cartridge, loading and unloading of the paper, removed and replace the paper tray. Help, please.

    I find very hard to read screen tise. How to change the background from black to white?

  • Defective C4280 paper jam message

    tHEHello

    My printer has only 3 months, not often used again. Now, I get the message "paper jam". I contacted HP and completed the 7 steps by following the instructions, yet it wont print and the message is always the same.

    A ridiculous this question, but where is the OK button, at one point he said press the OK button, but I can't find one on the printer?

    Not many problems are solved on this forum that I noticed, but heres hoping someone will answer and help me.

    Thanks to all those who respond.

    I just tried once again afetr the wiping roller bars, the message of paper jam has disappeared but it usually always print, I can hear it going through the motions, but he stops, displays nothing then dies.

    This could be something to do with Active X if I remember to send a message to this topic, I installed it it was the wrong thing to do?

    Sorry if this sounds stupid all you brain boxes but keep in mind I'm OLD, please.

    Message edited by older Lady - 28/11/2008 03:51

    Hiya Dexter

    Finally - a result!

    I rang HP and they went through all 7 procedures to correct the problem, the last message on the printer was paper jam, it's then the guy said that it would replace my printer and it would be delivered on Friday and UPS would collect the old one without cost to me. !

    If it had not been for your advice, I don't know I would have been fobbed off by helpdesk UK and would probably buy a new one.

    So, many thanks to you for helping an old lady.

    Concerning

    Pauline Chapman.

  • I'm unable to solve on my Canon MF8580CDW false paper jam message

    It says there is a paper jam in Tray 1.  But there is no.  I just hit OK and it thinks for a while and then prints a page more and pretended that there is an another paper jam.  Any ideas?

    Hi lboldrick.

    Please follow the instructions below to verify the paper jams in the machine:

  • I have a 6500 all in a (not wireless) whenever I try to scan I get a paper jam message

    There is no paper jam I checked several times.

    If there is a previous jam, he could have left a small piece of paper, or slightly misaligned something in the socket of the printer thinks there is a paper jam.

    Check these out, the steps could clear up:

    Paper jam

    The ADF jam

Maybe you are looking for

  • main volume of clip volume vs

    When I apply a limiter, the volume of the video clips but the volume does not work. I don't hear any sound distortion (I use only my iMac speakers...). Is this right? What happened when clip is "yellow"?

  • Satellite A500D-10U - where can I order the new inverter?

    First of all, sorry for my English. I have a laptop A500D-10U and I have a problem with the screen. I searched the web and I think the problem is the inverter. I could see on the screen but very very dark, then I opened it and I disconnected the ups

  • Trigger the FI - RIO 5641R and digitizer 5142

    Hello I am trying to generate a trigger of the my IF - RIO FPGA to start the acquisition on a table digitizer 5142. I want to do with the PXI line, but I don't have the same line in the e/s FPGA (PXIe_Trig0... PXIe_Trig6) and in the range driver (RTS

  • Security for the TANDBERG Content Server certificate

    Hello everyone, I have a question: How do I renew the security certificate for the TCS web interface? Our client has Tanbderg COntent Server installed 4.1 and the certificate has expired, so it is inaccessible by Firefox (the only options are IE10 an

  • Capture of CC - CC Photoshop compatibility

    Hola,normal is as motivated came los con el creador motivated to Capture no CC no sean compatible con Photoshop?He created motivated desde el iPad con Adobe Capture pero yo me appears in Mi Biblioteca en el mi como elementos Mac desktop Photoshop no