Office of Smartphones software blackBerry crashes during synchronization

Problem with the sync using desktop software. Hangs on "Reading Microsoft Outlook... to the 72 of 174 record."  Always freezes on the record 72.

No problem with the first stage of 174 playback device addresses.

AT 9000 "BOLD".

Hello

It sounds like the record 72 (whatever it is) is a corrupt disk that can not recover the DTM of. I suggest deleting record 72 and try again.

Alternatively, you can enable advanced logging to see if the best information is available:

  • KB01451 How to enable Sync advanced logging if a wired synchronization fails

Good luck and let us know!

Tags: BlackBerry Smartphones

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