Office Pro 8000: Cannot Print/Out of ink error even after installing new cartridge.

When I tried to use my printer a few days ago, I received an error message "can't Print Can: ink" on the magenta cartridge.  I had used the printer a few days before and had not received a low ink warning.  It seemed suspicious to me that I would have received an empty cartridge error message without having previously received a low cartridge warning.  The cartridges yellow and cyan read 70% complete - all 3 were original cartridges.

I bought a new cartridge 940XL magenta and installed according to the instructions.  Now, I get a message that the new 940XL cartridge is empty.  I can shake the old cartridge 940 and hear liquid inside.  Obviously, the new cartridge is also complete.  I tried to electric bike, reinstall the software, etc., without change of status.  If I swap back between the 940 old and new cartridge 940XL, they are correctly identified by type on my screen as the 940 or 940XL.  Because of the way the problem is presented, I don't think it is a cartridge problem.

Of course, problem first awaken on May 8, and my warranty expired on 26 April.  Any suggestions?

I solved my problem, what was obviously a lack of factory Assembly.  I looked inside my printer with a flashlight in the area where the ink cartridges are installed and found sprayed inside the printer magenta ink.  I disassembled the printer and found that the magenta line had been damaged during installation.  There are four tubes of ink that out by behind the ink cartridges, can do a U turn back toward the front of the printer.  Just after the bend, they do an another elbow top neighborhoods.  It is at this point that I found the damaged magenta line, directly above a screw on the right side of the housing of the ink cartridge.  The lines are in a very narrow passage and are held in place by several guards, moulded plastic.  It seems that the lines have been in place in the guardians, then the screws inserted from the top.  As I said, there is a tight passage, and it would be very easy to damage the line of ink right here if the lines have not been carefully selected to insert the screws when mounting.

To solve the problem, I removed about 1/4 inch line damaged magenta ink.  I cut the line with a sharp razor, carefully to avoid collapsing the line or causing burrs to the hose.  I then placed approximately 3/4 "heat self-sealing tube on one end of the line of ink heat shrink.  Then I connected to the line with a small piece of plastic tube rigid of the handle with a swab of cotton, which was a perfect fit and comfortable on the line of ink.  Making sure not to cut the tube of ink or cause other damage, gently twisted the line of ink back until the ends have butted up inside the splice of cotton swab.  I then positioned the shrink tube over splice and it shrunk with a hair dryer.  Heat shrink tube, I used a hot melt glue applied to the Interior, which has helped more away making a watertight splice.  Again, it is not a lot of space, so the splice should remain small.

I reassembled the printer, reinstalled ink cartridges and powered by the printer.  After the normal, long time running, I printed full color sheets and everything was fine.  Already that I had installed the cartridge magenta watch now that it is complete, and the remaining cartridges also read the levels they had before disassembly.

Tags: HP Printers

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