Office using Intel h8 - 1520t with special configuration problems with HP Support Assistant 8.1

Several days ago the wizard help notified me that I had to do an update review. It was an update Broadcom Bluetooth of a certain type. He had numbers, a slash and more after him.  I installed it.  He went through all the steps of installation, but not the last step.  Now, I get an error whenever I start up the computer indicating that BTtray.exe does not load and btwapi.dll is not found.  Initially, I had Windows 8 and upgraded to 8.1 shortly after buying the computer. I have a wireless network adapter N Premium and Bluetooth (R) (2 x 2).  The only wireless thing I use my keyboard and mouse. I don't use Bluetooth, I bought the Bluetooth with my new computer for possible future use. I can't get rid of this message at startup.

In addition, since HP Support Assistant made this mess, I decided to uninstall it. I can't uninstall it.  I tried to reinstall what can or was not perhaps not a newer version and settle, tried to uninstall and couldn't.  The Support Assistant comes with the computer of Windows 8. Now, I can not open HP Support Assistant.

Now comes the Windows Update and it keeps me providing a lot of optional software. I'm now trying all that they offer.

I fixed it without doing a system restore.  I went the SWSETUP and found the original SP, which has installed the HPSA. Since it has been uninstalled in part and partly not. I reinstalled the original who put the MSI available again.  Then, once that he the reinstalled, I used the uninstall found in the same ESP under SWSETUP and removed.  It took everything with it that you had to go and I have no more problems. In addition, I had found HPSA running in the Manager of tasks and Services got deleted as they should have.  Bad installing Bluetooth which began the questions was related to the services that are running.  Because I'm not using Bluetooth, I roamed my computer and stop all the Bluetooth Services running.  I have all service packs, has not deleted because they are not hurt anything sitting there. I have no error message.  I was getting a network message and I do not use a network on my PC and I was getting the error MSI just try to uninstall HPSA.  The MSI error would leap upward when you try to uninstall using the control panel and it is because Windows could do not seem to find this program in the MS file.  The wrong program installed I think was linked to Widcomm, probably a program of Broadcom Bluetooth.   Windows tried to use 13c4ce.msi from the windows file to uninstall through Control Panel.  It does not work. The following issues have been resolved for btwapi.dll, BTTray.exe, 1316 network error and MSI error.  HPSA does not work in Windows 8.1 Pro 64 bit.  Updates are not correct and I think that it is better to get updates.  Even the online hp scan does not work. Find your computer and peripherals, it fails to find updates for you.   I have my hp printer works very well and set up properly and he always tells me that I need an update that I have.  HPSA would be great if it worked. Interesting that somehow Windows Update picked up that my computer had been messed up and showed two updates that were made some time it y a. I reinstalled and no problem from that. Thank you. I learn to my new hp!

Tags: HP Desktops

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