Office want 700-339: 700-339 RAM - confused as to what to Put in the envy

Hi - I'm confused and need help. I want to upgrade my RAM 8 GB to 16GB. According to records online for my model, I need 2-204 pin DDR3 DIMM. I have been in contact with Crucial for ordering a couple, but they insist that I need the DIMM 240-pin. They suggest that it is perhaps typo on the HP site because 204 pins are for laptops. I sent them a copy of the sheet of HP and they insist that I need 240 pin.

Could someone point me in the right direction?

Greetings,

banhien and Crucial are correct. 204 pins is the memory of the laptop and there is typo on Memphis B memory specifications...

It's your motherboard, Memphis B. Watching chipset is an Intel H87. It shows two supports DIMM DDR3 204 pins.

It is the motherboard HP S of Memphis. Watching chipset is an Intel H87. It shows two supports DDR3 240-pin DIMM.

See you soon!

Tags: HP Desktops

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