Officecjet 8600 Pro: can not scan to computer

Similar Questions

• All-in-one HP Photosmart C6280 not connected to the internet, and can not scan to computer

  My HP Photosmart C6280 all-in-one not connected to the internet, and can not scan to the computer.  I got it for a few years and must plugged into my Macbook to print, but now I want to use it to scan photos directly to my computer.  Can someone help me to do this?  Much appreciated!  (Not sure where are my original softward records!)

  Oh, OK, well this isn't probably the problem, but for good measure, you should get the latest version of the software for your printer from the "support & drivers" link at the top of this page.

  In the meantime, we will reset the printing system:

  -Go to System Preferences > Print & Fax
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Top of the window, Select the default tab . Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Can not scan to computer w/new HP Photosmart 6520

  -New HP Photosmart 6520 was installed 2 days ago. ePrint successfully as well done. I can scan to an email via eprint, but cannot parse the document to my computer. The message of the printer tells me there is a USB connection error.

  -J' quit and connected a new USB cable and still nothing!

  -Also, I see that in my programs that the only thing listed in the HP 6520 folder series is the product of the studies and nothing else.

  -Is the reason why I can't scan to computer?

  Hello

  Please turn on your computer (Windows) computer analysis:

  (a), double-click on the icon on the desktop.

  (b) select the Scan of the computer,

  (c) click on Enable

  d click OK/apply.

  You can also click Start with Windows.

  Kind regards.

• Wireless HP Office Jet Pro 8500 - can not scan to computer

  I use a HP Office Jet 8500 Wireless and cannot "scan to computer".  When I select "scan to computer", I get a message (on the face of the printer) that says "refer to device documentation to troubleshoot issues.   I did everything in the troubleshooting guide, even if they do not address my problem, but anything done without success.  I am running Windows 7.

  Any suggestions?  Thanks for the help!

  Robin

  Destin, FL

  Hello Robin,.

  Thank you very much for your answers and your efforts! My sincerest apologies for not knowing that Windows 7 Professional 64 bit rested not with the tool! I learned something new from you and thank you so much for this!

  We can try level 3 or 4 uninstall manually, instead of running the tool. I understand that the tool would be the easiest method. Here are the steps for you.

  There are 2 ways you can run levels:

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open "Computer", and then right click on CD drive and open

  3 open the Util folder

  4 open the CCC folder

  5 If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. perform a clean boot

  9. run the download to reinstall the printer ( HP Officejet Pro Full Feature software and driver )

  If the software has been downloaded and extracted the download of the driver for your system:

  1. click on start and type %temp% in the search box, open the folder

  2. Locate and open the folder starting with 7z (example: 7zS2356) (if there is more than one, choose the most recent folder)

  3 open the Util folder

  4 open the CCC folder

  5 If you have an HP computer, run the L3uninstall.exe. If you have a computer not HP, run the L4uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. perform the clean boot

  (9 download drivers and full software features HP Officejet Pro Full Feature software and driver )

  I really hope that does the trick!

  Happy Thursday

• Photosmart 6520: Can not scan to computer

  I can scan is no longer on my computer. I have a message to ensure that the "Scan to Computer" is selected via the printer software. Where can I find it. Printer works fine.

  Hello

  Thanks for the additional comments.

  You can always try our suggestion.   In order to enable the analysis of calculation, you need to install the FULL features software, then by activating the "Scan to computer" as shown.

  Hope that helps

  Thank you.

• Photosmart 7520 - can not scan to computer directly

  I have a 7520 new.  And using a Mac OSX 10.8.5.  The printer works perfectly.  When I try to scan, I get a message that there is no commumication with the printer.  I arrived at the printer utilities and the attempt to activate the scan and get the same message.  However, if I go to the web operation shipped it see communication, and if I use the operation of analysis on the web server it scans correctly.  How can I get rid of having to go to the web to analyze and do it in my printer?

  Hello

  I'm sorry to hear you can't scan with your Photosmart 7520 and your Mac OS X 10.8.5. I would like to help. I have studied this problem for you and have found a troubleshooting guide that I'll post for you below to follow.

  I hope this helps!

  Problems of communication during the analysis

  Kind regards

• HP deskjet3630: can not scan to computer deskjet3630

  Cannot get the scan function to work my deskjet 3630 all in one. Ive tried to reload the program and the app from hp problems. Still no use.

  Hello

  Thank you for using the HP Forums.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-3630-all-in-one-printer-series/7172306/model/7172307#Z7_3054ICK0K8UDA0AQC11TA930C7

  Please select the appropriate operating system (Vista 32 or 64 bit)
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Analysis will be useful for your scanning needs:

  Scanning for Dummies

  Your printer uses the new scan interface.

  Hope that helps.

• Printe all-in-one HP Envy 7640: can not scan to computer

  Before moving to Win10 I could click the icon table of envy when I tried to scan to the computer. Now, when I click on it, the only thing I get a message asking if I want to change the settings on the computer. If I click Yes, it is said, then, if I want to add additional software to insert the original CD for the printer. I did it and it shows the installation, but there is no display being able to scan to the computer. What I need to uninstall the printer and the software to make it back as it was originally?

  Hello

  If please download and install the following software and driver:

  http://ftp.HP.com/pub/softlib/software12/COL55963/MP-134720-2/EN7640_117.exe

  I had to do the same thing for my old loan want 7640.

  Kind regards.

• OfficeJet Pro 8620: can not scan from my printer on my computer

  Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer).  I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.

  Is there a way to fix this?

  Thank you!

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)
  

  

  Hope that helps.

• OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box. The error of the Linux box is:

  OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box.  Web browser for the Linux of the error box is: "you can't use this feature because it has been disabled."  For more information, contact your network administrator or the person who set up the printer. When I try to send the file to a NAS by IP address, password, and account name it tells me that the file is not found.  I can get on the site by copying the ip address and the path to my dir browser.

  In the Linux box, I can print to the printer.

  Sorry, but HP does not support the Linux operating system.  The only thing that HP offers for Linux support can be found here.

• To print from the computer, but can not scan from printer to computer. Tried everything. Disconnected power supply, etc, nothing works.

  Have no problem when you print a document from the computer. Can not scan from printer to computer. I don't know that I've scanned because I went from windows 7 to 10. Printer not repeat myself found computer.

  Hi, Rolland,.

  Welcome to the Microsoft community. I might help you.

  To better understand the issue, I would need more information on your side.

  1. What is the brand and model of the scanner?

  2. Do you get any error messages? If Yes, what is the full error message?

  This problem might have occurred because of these reasons:

  1. Corrupted driver.

  2. Hardware problem.

  Method 1:
  I suggest you to run hardware store and check if it helps.

  (a) press the Windows keyboard.

  (b) Troubleshooting type in the search box and press enter.
  (c) click on material and audio.

  (d) click on hardware and devices and follow the on-screen instructions.

  Method 2:
  If the problem persists, I suggest you to download and install the latest scanner driver\software on the manufacturer's Web site.

  Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you more.

• scanner HP not scan to computer hp

  my hp 8600 printer/scanner pro desktop will not scan to my computer for MY SCANS.  Just like a picture.  In addition, when I try to do it from the screen of the printer, it is said that he can not find a computer to send it to.  Yet, I can get importing photos from the side of the computer.

  Your message was incorrectly displayed in the Feedback forum.  I moved it to the windows 'Hardware and drivers' forum where the printer/scanner issues are on the subject.  When the validation, always include your version of Windows.

  My advice is to check the forums to support HP (starting at http://support.hp.com/).  This is the best source of answers to your question.

• Windows XP pro, can not see desktop (just a blank screen) at startup. can access only via the Task Manager. How can I fix? __

  Windows XP pro, can not see desktop (just a blank screen) at startup. can access only via the Task Manager. How can I fix?

  In the Task Manager, click on "File" and select "new task (run).

  Type explorer.exe, and then press the ENTER key.

  If you are able to connect successfully to the windows, scan the entire computer using updated anti-virus software and check the virus.

• HP Officejet 150: Can not scan wireless

  I have a HP all-in-ONE Officejet 150 and that you are unable to scan wireless.  Right now, I can't even the bluetooth icon to turn blue, although it said that the radio is on.  I took my old printer because of such problems.  I handed to factory, combined with my Sony computer, but it does not recognize my computer.  Suggestions?  I can use a cable and get it to the scan, but that defeats the purpose of bluetooth technology.

  Hi @Dragonbebe,

  Welcome to the HP Forums!

  I understand that you can not scan wireless with your mobile printer HP Officejet 150. I'm happy to discuss this issue for you!

  This printer can only scan with the printer cable USB is plugged. As the wireless Bluetooth connection is strictly to be printed. Please see the user's Guide, for more information your printer.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope that answers your question and have a nice day!

• Can not scan (HP Scanjet G4010) for printer (HP Deskjet 6980) since my Mac OSX 10.9.2 update

  Hi, since the update my Mac OSX 10.9.2, I can not scan to the printer. When I look at 'Printers and Scanners' under ' preferences system, the printer is (HP Deskjet 6980), but not the scanner (HP Scanjet 4010) and I can not add the scanner to the list. " I am able to print items off the computer, but cannot scan and print. When I printed a report on the printer page, it says that it its status is "offline." Any suggestions?         Thank you!

  Hi there Bulldogs3, welcome to the forums!

  I saw that you encounter a problem when you try to add your Scanjet G4010 to your Mac up-to-date 10.9.2. If you have not yet downloaded the installation for the Scanjet, please do it here: HP Scanjet ICA software for Mac OS X 10.6, 10.7, 10.8 or 10.9.

  If that is not always do the trick, follow these 2 steps and add the printer and back scanjet.

  1 mac OS x: how to reset the printing system

  2. repair disk permissions

  I hope that helps you.

  Good luck