OfficejeetPro HP 6830: I can't conect a printer range e-all-in-one-hp officejet pro 6830 in my lap top.

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  You have a problem with my HP all-in-one printer, which has been used for my old laptop in win 7. The new laptop has win8, how can I use the all in one win8.

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  Hi @robert99mcpm,

  I understand that you get a connection error when trying to scan to e-mail. I am sure that I will be able to help you find a solution, and I ask only that pay you it before when solve us the problem, I would like to accept you kindly mark the post as Solution so that others have the same or similar problem can find what worked for you.

  Please, try the following steps:

  -Get the IP address of your printer (can find it under Network Config under settings)
  -Type the IP address in your web browser
  -On the left side, click iPV4 under WIRED or wireless (however you are connected)
  -Click on manual DNS
  -Under favorite type 8.8.8.8
  -Under type of spare 8.8.4.4
  -Disconnect the Modem from the wall. Wait 30 seconds. Reconnect it.
  -Turn off your printer by pressing the power button. Wait 30 seconds. Turn on.

  I found this on a thread @happytohelp01 was working with a client on: Re: server connection error - Scan to Email App

  I hope that this helps, yet once it please let me know if it solves the problem, or if you need assistance.

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  -What is the exact error message you see when you try to print?
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