OfficeJet 150: OfficeJet 150 stuck in mode "preparation of the printer..." »

My Officejet 150 is stuck in "preparation of the printer. Please wait... "The printer will not turn off. I unplugged the power cord and when I reconnect and turn the printer, I get a warning on turn it off by unplugging the power, then he automatcially goes back to the view of "Preparint" the printer... ».

Thank you!

Hey @JSC1,

Welcome to the Forum from HP Support.

I see that your all-in-one printer HP Officejet 150 is stuck in an error state. I would like to help.

Even if you do not return any interference (paper or transportation), I recommend that you work your way through the troubleshooting steps listed in this article of HPhardware. Try the steps in order, and I hope that these will help you clear the message 'preparation' on the printer.

Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

Thanks for posting in the Forum from HP Support. Have a great day!

Tags: HP Printers

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