OfficeJet 4300 Series Windows 7 cannot download HP Solution Center


I just bought a new Windows 7 PC and hung my existing officejet 4315 to it. Fine, I can print with the default win7 driver. My concern is that I do not see the ink levels in the printer on this new PC. The CD supplied with the printer is beyond useless. I scoured the site to download the software and driver HP, but I can't find a link to download the solution Center for this printer for Windows 7 Home Premium 64 bit. Anyone know what I can do to show levels of ink on this printer on this OS?


Hello javster87,

The driver for your HP product is integrated into Windows 7 and is known as a driver of (in-OS) system operating. With a driver in the OS, you don't have access to the HP Solution Center and failed to check ink levels in HP Toolbox that you can with a complete driver provided by HP.

As a workaround, you can print a self test report that can show the ink levels (depending on the printer). To print this report on your printer:

1 load letter, A4, or legal unused plain white paper in the input tray.
2. press Setup.
3. press 2, then press 4 (this selects print the report and then self-assessment report).

I don't know if this will show the ink level, but it's the only other way to see possibly using this printer on Windows 7.


Tags: HP Printers

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