OfficeJet 4500: cable connection officejet 4500

I have havea Wired internet connection through a network. I want to configure local printer asa just for my office. When I try to print the print job remains at the prepress stage. I ran the status of the printer - it says the network status is offline active connection and url;http//0.0.0. I don't understand how cinfigure.

Thank you

Hi sheeba1,

Welcome to the HP Forums.

I see that you have a problem with the error code "Offline."

Please click on the following link that deals of the "Printer is off-line" Message appears on the computer and the printer does not print: Windows 7.

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thanks for your time.

See you soon,.

Tags: HP Printers

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