OfficeJet 4500 g - m: all-in-one printer not scanning

Similar Questions

• OfficeJet 4500 G510n: installation all-in-one printer

  The first step in installation is to click on 'Install', but the only option is "Exit". What Miss me?

  Tim,

  I'm not familiar with this error, or use Webroot security software.

  It sounds as if something is locked up - or blocked.

  The State of the printer is constantly changing: wireless status, entry and work completion, changes in the availability of the Internet (for ePrint), enters the State of ink.  The computer must have the permission and access of / to the printer to provide updates to the software of the printer.

  You may need to take a look at your Webroot security settings - and newspapers.

  If the system is aware of any issue, the Event Viewer logs may have made note of it.  The trick is to find and understand the data.

  Assuming that you don't find anything abnormal, only, you will need to restart all - this time this includes the router because it is one of the places where things tend to lock in new facilities.    If your router provides logging features good, you might be able to track all errors.

  Click on the Thumbs - Up Kudos to show that you appreciate the help.

  Click on accept as Solution when the answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• HP Officejet 4500 - G510n wireless all-in-one printer

  I pushed a few wrong buttons and have spent hours trying to get things back where they were.  I finally installed new drivers, but now a facsimile screen whenever I want to print!  I rarely use the fax and I would like that the screen go away.  How can I solve this problem?

  In addition, even if I installed new drivers, my printer says my device app error message install is incomplete and I go to the windows store.  I received my new drivers directly from HP... don't should not go far intant?

  Also, printing was erratic.  The last time that I tried I had a feeling it was slow, but I always had to deal with the annoying fax screen.  Help, please!

  Thank you.

  Ericasaunt

  Hi @ericasaunt and welcome to the Forums of HP!

  I understand that you have problems printing and fax.  I'd love to try to help you, but I need some information first. I'm a link a few HP Support documents below that will show you how to find what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.

  Mac OS X: how to find which Mac OS X Version is on my computer?
  Operating system Windows am I running?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  Also, you are connected via a USB cable or wireless?

  Please let me know what you find.  Thanks for posting on the HP Forums.

• OfficeJet 4500 G510a-f all-in-one charge not all software.

  The "Solution Center" and the "Toolbox" does not recognize the installed printer. I can't do a scan but I can print and copy. I did a complete uninstall and re installed from the installation CD as recommended in case of problems, but this has not fixed the problem. My OS Vista Home premium. The re install does not have charge as much as the original as it panel\uninstall control programs was 6 HP items listed and re install lists HP 2 points only.

  Hey there krd67,

  First of all, I recommend not to use the CD to reinstall. Usually the CD are outdated and will interrupt more while they are worth. I would recommend to uninstall, and then reinstall from the software/driver download pack. You can get the software here: HP Officejet full feature and driver software

  Let me know if that solves the problem.

  Thank you!

  Sean

• ALL IN ONE OFFICEJET PRO 8600: HP all in one printer cannot scan after upgrade to WIN7

  SINCE the introduction to LEVEL FOR wIN7... COPIES of the PRINTER, BUT I cannot NOT SWEEPING or POSSIBLY FAX (have not TRIED THE LAST ENCORE).

  PRINTER MONITOR SAID TO CHECK THE CANDLES, ETC., BUT ALSO MENTIONS NOT INSTALLED OCR SOFTWARE NOT?

  I DOWNLOADED WHAT I THOUGHT, IT WAS THE LAST LINK TO ONLINE (SOFTWARE AND DRIVERS). DOWNLOADED, COULD NOT INSTALL. CONTROL PANEL I CAN NOT EVEN UNINSTALL HP PRINTING PROGRAMS TO REINSTALL THE NEW LINK.

  CAN SOMEONE HELP ME?

  Thank you.

  HAVANESE

  Hello Maltesem,

  I'm so happy to hear that we were able to get the problem resolved for you.  It's great! 

  As for the small pop-up that appears when scanning, which is part of the new software and cannot be removed.  I know this can be a bit of a pain if you are not used, but it is convenient if the scan does not look right and you want to cancel it.

  If you have any questions or concerns, please by all means email me back and I'll be happy to help you at any time.

  See you soon,.

• HP Officejet Pro 8600 n911g all-in-one print-copy-scan-fax

  Problem involves printing email received;  It will not print the body of an email, only the header and footer.

  It is also the way it appears on the preview before printing.

  Hello

  I suggest you install a different driver such as the deskjet driver. You can see this thread for instructions.

• All-in-one printer not scanning

  I've been scanning off this thing years and now all of a sudden, I get an error saying I need to reinstall the program. This site is so confusing that I can't find the download that I need if this is the real problem. Any advise?

  Michelle

  What printer?

  How is it connected?  If, on a network, tell me about your network - router brand/model, encryption type (WEP, WPA, etc.) and ISP type (DSL, cable, etc.).

  What operating system?

• cant WiFi connection HP Officejet Pro 8600 e-all-in-one printer to internet

  I can't get WiFi HP Officejet Pro 8600 e-all-in-one printer connect to internet... at least I think that's the problem. I followed all the instructions on the HP print and Scan doctor as well as solve problems of failure to install HP. My router is working fine for everything else and I entered the router the static address for the printer.  It seems that my printer thinks it's connected to my WiFi (Ihave WPS it several times), but when I type there nothing appears in my IE IP address. My router does not see the printer either. I have the latest driver installed on my computer. I suspect that this may be a router problem: new Asus Double 450 Mbps N Router router (dual - band, but it appears my router uses the 2.4 Hz band to connect with WPS). Windows 7 64.

  Any help is appreciated!

  Hello NRHII,

  Welcome to the HP Forums!

  I understand that you are unable to connect the Officejet 8600 via a wireless connection. I will do my best to help you! I would recommend power cycling the router, the printer and the computer:

  (1) turn off your printer
  (2) unplug the power cord at the back of the router
  (3) restart your computer
  (4) wait less than 60 seconds, reconnect the power cord to the router
  (5) turn the printer, wait for the computer to turn on

  The wireless light blinking on your printer? If so, please reconnect the wireless on your printer using the Wireless Setup Wizard: (this information is declared here.)

  1. On the touch screen of the printer, press the right arrow key ( ) to display the second navigation screen.
  2. Tap the Installer icon ( ).
  3. Tap network , tap the wireless configuration wizard , and then press continue . The printer looking for available networks.
  4. Tap the name of your network and then press OK .
  5. If you are prompted, enter the password for the network, and then press OK . The printer connects to the network.

• HP Officejet Pro 8600 e-all-in-one printer - N911a (cannot control the size of the item being analyzed).

  Hi all

  HP Officejet Pro 8600 e-all-in-one printer-N911a, XP operating system. It's all new today and I'm very aware of this new stuff. (I'm older)

  My old Scanner from HP (HP Scanjet G 4010) let me resize my photos or obituaries that I put in a genealogy program. When you try to analyze recent articles in my program, in that I have a small image to the left of the page with the rest of a page 8 x 11 white.

  Is it possible to implement on this 8600 or am I missing something?  Any help or ideas appreciated.

  Thank you

  Glen

  Hi oorwill44,

  Welcome to the Forums of HP Support! I understand that you are not able to control the size of the scan, you make your HP Officejet Pro 8600. How did you install the software for your computer that is running Windows XP? How do you scan, you scan the front of the printer, or you use the HP software on the computer?

  Please take a look here: how Scan: Windows XP

  I hope this helps, let me know if you have any questions.

  Thank you

• HP Officejet Pro 8620 e-all-in-one printer windows 8

  Printer e-all-in-one-HP Officejet Pro 8620 Windows 8.

  wireless printer is. printing from iphone is OK

  Since my PC win 8 not sending a file to filesgo-printer - printer not respongding - no message.

  I have install new printer 8620 on 8600 series of drivers printer or printing only from my PC

  How can I fix the thanks of printing problems

  Hi @yosiwajcenberg , welcome to the forums there.

  I read your post on your Officejet 8620 do not print for you, on your system Windows 8. I suggest you try the following steps.

  1. go to your control panel and uninstall your printer.
  2. hold your key to Windows and the R key on your keyboard to invite the run dialogue box.
  3. Type "coil" and press enter or click OK.
  4. Select and open the drivers folder, select the x 64 folder if you have a 64-bit operating system or the w32x86 if you have a 32-bit operating system.
  5 open the 3 folder, locate the HPBXPSRENDER. DLL file and rename it to HPBXPSRENDER. OLD
  6 reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers

  I hope that helps!

  Have a nice day

• OfficeJet Pro 8500 Wireless all-in-One Printer - A909g User guides

  Can you send a fax from a PC to an Officejet Pro 8500 Wireless all-in-One printer when connected wireless?

  Hello dhe8011,

  Welcome to the HP Forums!

  I understand that you would like to know if you can send faxes from your computer. Yes, you are able to perform this function, but must be in place. What is your operating system on your computer? Click here to read: Windows.

  Please follow this entire document from HP on the sending of a Fax from your PC (Windows 7 or Windows Vista).

  Let me know if this document solved your problem or not.

  Impatience on your part.

• HP Officejet Pro 8610: Problems for install HP Officejet Pro 8610 e-all-in-one printer on Windows 10

  We have a HP Officejet Pro 8610 e-all-in-one printer that is connected to the network.

  The printer is installed and can print successfully from 3 desktop with Windows OS 10.

  4 desktop pc with Windows 10 is not able to install the printer drivers.

  When addind printer with device to add the printer is recognized and installed, but only the driver scanner.

  We have tried to remove the printer some time but without success.

  Also, we tried using various HP and Assistant tools, but these tools can not install the printer driver.

  Adding the printer manual, also don't do not install us the printer driver.

  The only driver installed is the scanner.

  We are out of ideas, you can help us with all the great ideas.

  Sincerely,.

  Gilbert

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  Good day!

• Pages come out White HP Officejet 6500 has e-all-in-one printer.

  I have a HP Officejet 6500 a e-all-in-one printer (product # CN555A), and I had problems printing for a while.   I'm working on Windows 8, although the same problem occurs with a Windows 7 laptop that I use sometimes.
  Printer goes through all the movement of printing and pages come out sometimes very thirsty or Virgin (illegible). At the beginning, once in a while it would happen, and once the printer is rested for a few days, it works again. Now it happens all the time and I can't print.  I did ALL the steps of troubleshooting hp and nothing works.   A few days ago, I managed to have it print a little darker, but it mainly printed in gray-greenish, but after the second page, he just disappeared again to nothing.  I think it may be something on the channels contained in the cartridges of ink to the page or something like that.  Can someone help me understand this and the difficulty of my printer?

  Thank you
  )

  Considering that the yellow is almost full and is printing very well, there is actually a small chance that the low level of ink you see (approx. 25%) this is dried up in the cartridge itself.  Think of the ink as a former condiment that has been in your refrigerator for a long time.  When there are more things in the container, it is less likely to dry up, but when you have only a little inside, the air-to-ink ratio increases the chances of this being actually what caused this.

  Although it is cheaper to do the printhead of soaking, it's also much more risky than buying the new ink first.  I highly recommend making sure that you have replaced the low ink cartridges before trying the latest possible stage.

  Certainly, it is probably due to cleanups of printhead, print tests and other basic troubleshooting steps that caused you to be low on ink in the first place.  Maybe double check on the return policy of the store about the ink you buy maybe not a bad idea, either in case you do not buy, does not print, you are soaking the print head and then it also fails.

  Better to be prepared for the worst but hoped that the simplest solution is the best one (Occam's razor) is what I mean by all this.  Keep me posted on what you decide to do.  * fingers crossed *.

• Printing DCP color red problem - HP Officejet Pro 8500 Wireless All - in - One Printer, the 4th copy

  I have a HP HP Officejet Pro 8500 Wireless all-in-One Printer and try to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have new HP ink cartridges and print on HP Color Injet paper. I have renectly replaced the Black/Yellow Printhead (at least 6 months ago). At the beginning when I cleaned the printheads, I was able to print 2 or 3 pages showing my color RED. Then back to magenta. When I received the images of test after you have cleaned the print heads, they are all perfect, no lines.

  What happens and how can I solve this problem?

  Hi TM1997,

  Thanks for the reply!

  Given that the printer seems to work for a bit and then comes back to the same question, it must be a problem with the printhead (Cyan/Magenta one) or the ink lines that go from the cartridges to print heads. First of all, I would suggest that you check the warranty date on your printhead C/M. If it is under warranty contact HP Technical Support in your area and inquire about a replacement, but if not, it's you if you want to replace the print head, printer service, or look into an upgrade.

  Have a great weekend!

• 5505 all-in-one printer not print some pdf images.

  5505 all-in-one printer not print some pdf images. the paper passes through the printer, but no image or text is printed on the paper.

  This seems to happen when the document is an 'image' and the text is not "searchable".

  Windows XP.

  no error message.

  recently started using Adobe Acrobat X (I had already been using player)

  When I made this switch, the scanner has stopped working and I uninstalled the software of the full suite and installed the basic print driver. it: HP officejet basic driver.

  After loading the base driver, scanner worked again and most impression seemed to work, all the other documents I've tried seem to work well. (If I save as word or jpg), with the exception of pdf images.

  I think I remember having a similar mistake many years ago, but the "BestModeUpdate.exe" said that it is not relevant with the latest driver.

  Hello

  Please try to print the PDF file as an image and check any changes:

  Open a PDF document and open the print dialog box.

  Click Advanced.

  Select check as Image and try printing.

  As the issue began after replace the PDF software and any similar behavior does not appear for other applications, it seems like a problem in the software Adobe Acrobat... That's why I suggest you contact Adobe support.

  Kind regards

  Shlomi