OfficeJet 4500 G510a-f all-in-one

I'm running Windows7 and my printer is a HP Officejet 4500 G510a-f. When I turn on the printer carriage slams printer side repeatedly and when it stops my screen says there is a paper jam, but there is none. I went through the troubleshooting solutions, nothing helps. Someone knows how to fix this?

Hi michaelk24,

Thanks for the reply!

 

At this point, I think it's a hardware problem with the printer that we will not be able to resolve through troubleshooting. I suggest that you call HP Technical Support for your area and inquire about trade and trade program.

I hope you have a great weekend!

Tags: HP Printers

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