OfficeJet 4500 G510n: installation all-in-one printer

The first step in installation is to click on 'Install', but the only option is "Exit". What Miss me?

Tim,

I'm not familiar with this error, or use Webroot security software.

It sounds as if something is locked up - or blocked.

The State of the printer is constantly changing: wireless status, entry and work completion, changes in the availability of the Internet (for ePrint), enters the State of ink.  The computer must have the permission and access of / to the printer to provide updates to the software of the printer.

You may need to take a look at your Webroot security settings - and newspapers.

If the system is aware of any issue, the Event Viewer logs may have made note of it.  The trick is to find and understand the data.

Assuming that you don't find anything abnormal, only, you will need to restart all - this time this includes the router because it is one of the places where things tend to lock in new facilities.    If your router provides logging features good, you might be able to track all errors.

Click on the Thumbs - Up Kudos to show that you appreciate the help.

Click on accept as Solution when the answer provides a fix or a workaround!

I am happy to provide assistance on behalf of HP. I do not work for HP.

Tags: HP Printers

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