OfficeJet 4500 scan does not create a file on disk

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• OfficeJet Pro 8610 does not print the files, but other things work

  Hello

  I want to install a whole new 8610 to our computer with WIndows 8.1 HP's OfficeJet Pro and I use a USB cable.

  I installed everything correctly according to the setting (green controls along the + "full installation") and the printer is set as default (also with the green check mark).

  There is communication between the two because I can print test pages (head alignment, etc.) for HP printer app and I can also scan a doc to the PC successfully.

  Despite the light the printer in the print menu, when you try to print, I can't any print file from PC to the printer, an email or a Word doc.

  And what baffles me, is that I can see the printed file go into the queue for a bit of treatment, then it disappears as if it's done, but it is not an activity of the printer.

  I completely uninstalled and reinstalled nothing doesn't.

  This should take 10 minutes to Setup, and I just don't understand.

  Thanks for your help.

  Hi Ringo1115.

  You might try the recommendation at the following link.   If this does not resolve your problem, you might want to try the tool print and scan diagnostic.

  If one of them resolve your problem, please write it down as resolved.  In this way, others may benefit from your experience.

  I hope this helps you...

• HP Officejet 4500 Desktop does not connect properly

  I have a HP Officejet 4500 desktop computer.  I just finished with the CD that came with it.  I then put in the USB cord and he said: it is not connected.  Please help me.

  I really did a lot of research here to the course of action to take following the easier to understand.  In Windows 7, the menu options start to activate the USB connection in a wireless is easy to find. In Windows 8, it is quite difficult to find.  If this does not work, you have more chance to uninstall and reinstall the printer if you don't have any options to scan.  Here is my suggestion:

  1. first of all, try to scan using the HP Solution Center.  You can have the printer icons two on the left side of the solution Center.  Ensure the right one is selected and you are trying to scan.  If this fails, record the error here for me please.

  2 to get the Setup menu, press the Windows key and the letter R to get the run of pop up screen.

  3. type in programdata % and in this folder click Microsoft > Windows > Start Menu > programs > HP.  Here you see "Add a printer" or "set up wireless?  That's how you get to the second part of the installation at the prompt is displayed to add a wireless printer.

  Again, if you do not see it or a hard time finding it, you can have to uninstall the printer and restart it to see if it brings more options installation.  If you care to have multiple copies of the same printer, you might see if you install full feature software and drivers (link is for Windows 8 64 bit en) without first uninstalling the printer will also implement the options you need to connect a wireless printer.  I hope this helps.  Check out all of my links for more information on this topic.

• HP OfficeJet 4500 Wireless: OfficeJet 4500 Wireless does not print

  I just inherited this printer and it's a step above my F380, I installed it.

  It scans very well and sending scans to the computer, but when I try to print or copy, even if it goes through the process (the book covers and print heads move back and forth) nothing appears on paper.

  The cartridges that came with the printer I record as being almost 100% and I ran print and scan doctor nothing is done.  The Test Page 'prints' white also.

  Is there anything else I can try before you buy new cartridges?

  TIA

  Try these videos Youtube here.

  https://www.YouTube.com/results?search_query=OfficeJet+4500+PRINTHEAD

  Find out more if necessary.  If no joy, your printer is toast.

• My HP Officejet 4500 G510 does not print

  I followed the instructions under 'unable to print' Solutions from HP, guided in the HP - 'diagnostic' even downloaded - tool solution Center does not. All tests indicate that my printer works very well (in Windows XP Professional)- but when I try to print a document the printer produces a blank page.

  Help, please!

  Hi Shane_R,

  Your methodical and complete response to my response rate 10 out of 10 for my problem with success.

  It turns out that I had a problem with ink cartridge. After replacing both cartridges (color & black) my printer HP is once more printing perfectly.

  I'll be keeping the document you provided on the subject at a later date if necessary. It is a treasure house of well & precisely formulated procedures to follow.

  Bravo, Shane_R.  You're an asset to HP.

  With deep gratitude,.

  nikkitrix

• Why flash player does not create these files?

  IME12, IMJP8_1, IMJP9_0, IMJP12 created by:

  C:\%userprofile%\AppData\Local\Microsoft

  C:\%userprofile%\AppData\LocalLow\Microsoft

  C:\%userprofile%\AppData\Roaming\Microsoft

  Anyone know why it is necessary for flash player create these files?

  This is with Firefox... IE doesn't do this.

  

  

  the last 2 versions have deleted this question.

  Thanks for taking care of this.

  Chris

• New OfficeJet Pro 8620 does not print PDF files

  I have a brand new 8620 and I use Windows 7. My printer prints a few PDFs but not most other PDF documents. I am using Acrobat Reader XI. The printer will print from MS Office.

  HELP, please!

  Hello! Welcome to the @lmel forums

  I have a few ideas that come to mind, I read the issue you're having with printing of PDF files. They are here!

  1. try to resave the PDF files that do not print and then try printing again.

  2. update of Adobe:

  Select help - search for updates. If a new update is available, it installs automatically.
  Once installed, you can restart a computer.
  Then try to print the PDF file.
  
  http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html

  3. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

  4. uninstalling the printer software

  Restart the PC

  Reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers

  That should do the trick! Keep me abreast of the results!

  Have a great Wednesday

• HP Envy 4500 - Scan does not, most periodic freezing

  Hello

  I'm having a ton of problems with my HP Envy 4500. I will first start by scanning. First to get the "No found computer" message when you try to scan (I can print fine however). I tried HP Print & Scan doctor, he said I was not fully installed the driver. So I download the file ~ 100 MB, then it passes through basic facilities, then allows you to "Connect to printer", I'm wireless and enter the IP address (which is connected and Excellent report) and about 10 seconds later, he says: "cannot find the printer. My only options are the search, the installation program and cancel. Therefore, I can never get to install and he sends me in a loop. I also file & Printer sharing turned on with Windows 8.1, with the automatic configuration of network devices.

  Since the end of the printer, I've tried manual and automatic IP and also directly connect without a bit of luck. In addition to these frustrations adds the printer freeze about every 10-15 minutes. I have to disconnect and reconnect the printer for it to work again because it is totally insensitive.

  Finally, my printer indicates an update is available, so I download a driver, but it ends with the OXB82EF9BA error code. All crashes again.

  I tried everything that I can for hours without success. Please notify.

  -Jesse

  Hello Jesse_B,

  Welcome to the HP Forums!

  I understand that you get some problems with your desire to 4500. I will do my best to help you! First of all, I need to know your operating system on the computer that is having these problems? Click here to read: Windows.

  Because you are having problems with the HP software, I'll give you a few steps to help:

  Please uninstall the software on your computer by following this document from HP about uninstalling the printer software. When it finished, I would like you to clean your Temp folder on your computer:

  1. click on the start menu, in search programs and files type % temp %

  2. press on Ctrl and together on your keyboard (this will highlight all)

  3. right click on your mouse and click on remove

  Now, perform a clean boot on your computer by following this Microsoft document here. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program.

  Secondly, I would like to you can use the Printer Wizard to install the full features software. This is the right software and you need to use a USB cord to perform this step. It will be much easier to find your wireless network. (It's only for the Windows operating system 7-8: 1).

  If you printer is still the gel, then make sure that the printer is connected to a live wall, not a surge protector. I want to see if that makes a difference. Also, try to reset the printer for more than 60 seconds. Leave the printer turned on > unplug the power cord at the back of the printer.

  You receive an error message "OX82EF9BA". This refers to an error in Windows Update. You must perform this update on your computer. Please post your results, I will be looking forward to hear from your part have a good night!

• OfficeJet 6700 Premium: after Windows 10 Upgrade on Officejet 6700 scanning does not work anymore - can not find scanner

  Hello

  Having finally decided to take the plunge to upgrade to Windows 10, I discovered that my Officejet 6700 Premium previously peripheral work will scan is no longer.

  My connection to the device is via a wired connection with a static IP address on the printer. It all worked perfectly under Windows 7, but now, I can only print to the printer to win 10.

  I tried to uninstall the previously working software (under Win 7) and downloaded the latest version of the HP (OJ6700_1315 - 1.exe) software, which BTW is not a patch on the previous software that I'm used to using - but it did not help. Still no joy with the scanning feature.

  I tried to uninstall all software, so I tried to launch the Wizard installation HP which seemed to re - install the last set of software (as above) with the same results - I can print it, but if I try to scan using the Officejet 6700 App it appears a dialog box saying "inaccessible Scanner. Scanner communication cannot be established. Make sure that your product is powered, check the connection and esnure that your network runs correctly. ...".  Amazing result given that the application displays all levels of printer ink, and I can print - every time!

  I tried disabling the firewall - no difference, still do not see the scanner.

  Tried using other windows applications; Paint, etc. - no joy.

  I also tried the "HP Print Scan doctor and" nothing does - even, he gives up and says to contact HP support, with no details about what to tell them!

  I hope someone else out there could have had the same problem and found a way to make it work?

  Thank you!

  Ok

  In case anyone is interested, I bit the bullet and did a new install of Windows 10 on a formatted drive. I then installed the same software that I had tried on the "upgrade to Windows 7" windows, 10, and everything works as expected.

  Therefore, there is definitely something wrong with the upgrade process, and the removal of the HP scanning software & resettlement never did his job correctly.

  I look closely at the list of DLLs etc., charged by the printing software, but could not detect anything immediate.

  Then, certainly in my case, a new facility was to solve this problem.

  See you soon,.

  Dazz

• OfficeJet 4500 g510g does not print

  There has been no change to my computer, operating system, settings, etc. but my printer is printing suddenly is longer.  I was able to print the test page directly from hp.  I can copy and scan. I can 'see' the printer and all settings seem correct.  I can communicate with the ch and see the level of ink etc.  However, when I send pictures docs to print there is a mistake and nothing prints.  Troubleshooting found no errors.  I tried to use the USB and cables ethernet - no difference.  Any ideas?

  Delete all those and then try to install again. If you install via the USB port, make sure you do not connect to the printer until the software asks you too. Let me know what happens.

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  Flash worked well on this computer until I installed CS3 Master Collection. Drive stoped working.
  
  I deleted the program using the control panel and the utility provided Adobe.
  
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  I have another CPU that Flash works great on and I copied the C:\WINDOWS\System32\Macromed\Flash directory on this computer. Did not fix the problem...
  
  I look at the Add-ons in Internet Explorer and Flash Player is not listed?
  
  Someone at - he delt with this problem before, I browse the forums and did not find this specific question.
  
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  Robb G
  
  
  
  

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• OfficeJet 8500 a 910 scan does not work with my Macbook Pro Snow Leopard 10.6.8

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