OfficeJet 4500 Scanner not Fax or copy

Similar Questions

• My HP Officejet 4500 does not print Office documents or info online.

  My HP Officejet 4500 does not print Office documents or info online. goes through the process, but, not ink. Removed and reinstalled. Same thing. Don't know how to solve this problem

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Try printing HP and Scan Doctor for Windows
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146

  Good luck, you need to update or reinstall the latest driver.

  HP OfficeJet 4500 Series - Drivers<- select="" your="" printer and="" then="" your="" windows="">
  http://WWW8.HP.com/us/en/support-search.HTML?tab=1#/qryterm=OfficeJet%25204500&SearchType=s-002

  HP OfficeJet 4500 - support and troubleshooting<- select="" your="">
  http://WWW8.HP.com/us/en/support-search.HTML?tab=2#/qryterm=OfficeJet%25204500&SearchType=s-001

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Solve printer problems (Windows 7)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Open the printer (Windows 7) Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP Officejet 4500: HP Officejet 4500 suddenly "not connected" and wants to "fax" while trying to print

  After last version 10 of Windows set to update my HP Officejet 4500, which was working fine, now it is "not connected", says or wants to "fax"everything." Can not even uninstall printer to reinstall the drivers. Where should I start to fix this mess?

  I managed to successfully uninstall printer with control panel and Device Manager. I then downloaded latest drivers from HP specifically say it's for Windows 10.     support.hp.com/gb-en/product/HP-Officejet-4500-All-in-One-Printer-Series---G5/3919445/model/3919446/drivers I installed and wonderful - printer working properly again. He does not think it is only a fax and print again normally computer. I think the drivers HP takes over again and did not allow 10 Windows run the show and confuse the printer and the computer more!

  Milo5

• HP Officejet 4500: Scanner will not install or scan

  Please help me!

  I used to have a HP 3050 I tried to delete the drivers and the unintall when I installed the 4500 (it won't do). It prints to the 4500 however it won't let me scan the guard looking for the 3050. Thank you for your help.

  Hi @betty455,

  Welcome to the HP Forums!

  I read your post about how you can scan or install your HP Officejet 4500 printer. I'm happy to help you!

  A few questions for you:

  1. What is the operating system that you are using? Windows or Mac? https://www.whatsmyos.com.
  2. How is the printer connected? Wireless, Ethernet or USB?

  In the meantime, if you are using Windows, please try our HP print and Scan Doctorand let me know what happens!

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope hear from you soon!

• HP Officejet 4500 will not print black

  My HP Officejet 4500 print or copy black.  I have cleaned the head many times, tried two new cartridges without success.  Its an Allinone G510g.  Not very old - do not give up on this already.

  In the paper here troubleshooting steps can help solve the black print is not on your Officejet 4500 printer g501g.

  If you pay off the printhead on a wet cloth, you get a strong black spot?  If this isn't the case, I guess the cartrdige.

• OfficeJet 4500 will not print black ink

  Our small office now has an Officejet 4500 a few months without any problems. Today, it stopped printing any black ink.

  -J' changed the cartridge to be sure, but at no time has it says low ink. This fixed the problem for a few pages but the problem popped up. I align the cartridges after the installation of the new cartridge.

  -J' tried to clean the contacts on the cartridge itself.

  -The functions still scanning and color ink can be printed.

  -Overall impression seems slower, apart from the question of black ink. You know not so bound.

  -The all-in-one has been used more frequently in recent weeks.

  had the same problem, I have the hp printer 4625... I tried the self-cleaning ink printer cartridge under Tools-> cleaning ink cartridge and it worked for me...

  don't know if you tried yet, but if not - it give it a shot

  I hope you will manage to fix it!

• Printer OfficeJet 4500 is not the powersave mode

  I just got a printer wireless HP OfficeJet 4500 (CN547A). This printer seems to be all the time and won't in powersave mode. After discussions with tech support, my understanding is that if no print jobs are sent to the printer at the end of an hour, the printer is supposed to enter powersave mode. I do not understand why it remains online in the State of full power all the time. I first asked HP support about this and they had me unplug the printer and press on and press and hold the # and 3 while plugging him back in. That seemed to put the printer in mode powersave, but then as soon as I printed something, that he would stay in line other times, as in, it would still be online in a status of full power several hours after it printed something. The next technician I chatted with that suggested I have unplug the printer, then press and hold the # 6 button while plugging back in. That was exactly equals the previous reset method. Why the printer is not entering powersave mode?

  I have the same problem.

  Product name: HP Officejet 4500 G510n-z

  Model number: CN547A

  Firmware: MWM2FN0944AR

  I tried unplug him and plug in now # 3.  This just reset the values by default, so I need to hang it on the wireless connection.

  I did a scan and he returned to power in 20 minutes saving mode.  However, I printed a test page (google.com search), and it has been two hours and not yet in power save mode.

  AFAICT, there is no firmware available to upgrade the Officejet 4500.

• OS in conflict with register HP Officejet 4500 error (not valid (32 bit) DWORD)

  After a update Vista to Win 7 32 bit, I can't scan or run HP Solution Center. After 3 hours with assistance from HP, they say that there is a conflict in the operating system that will not allow the HP software to install.  It was their answer. I found this article in the register.

  HKEY_LOCAL_MACHINE > Hewlett Packard > products installed > (invalid DWORD (32 - bit) value)

  The printer is Officejet 4500 All in One Printer.

  Anyone?

  A clean boot is executed to start Windows by using a minimal set of drivers and startup programs. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program in 8.1 of Windows, Windows 8, Windows 7, or Windows Vista. You can also troubleshoot or determine what conflict is causing the problem by performing a clean boot. Why software conflicts occur? When you start Windows by using a start of operation, multiple applications and services to normal startup automatically, and then run in the background. These programs include the base system, antivirus software, utility applications processes system and other software that was previously installed. These applications and services can cause software conflicts. Have you installed HP full feature software?  Try to install the software of your installation disc http://www.ehow.com/how_7377024_install-HP-Solutions-Center.html Install using compatibility mode http://social.technet.Microsoft.com/forums/Windows/en-us/cdd894f8-1ee2-43e5-952b-d04c25779a7f/how-to-install-a-software-application-using-compatibility-mode?Forum=w7itproappcompat

• Always auto answer on my Officejet 8500 does not fax - tried all the suggestions.

  Hello

  I read a few messages with similar questions, but none that have exactly the same problem. Auto answer on my Officejet 8500 is on and there is a light.  I tried this turn by both pushing the button on the machine, as well as through the web interface.  I have put fax to send e-mails and not functioning properly.  The phone cord is plugged into the correct port on the printer and I use a telephone with 2 wires in cable and not 4 (some thought that the cord 4-wire has been the question but I do not know how it would make a difference).  I even tried to see if the machine to auto answer when the auto answer button has been turned off, just in case it worked in reverse.

  The fax can send as well as receive (so the cord should work) via sending e-mail function that I put in place.  We can receive faxes if someone is there to push a button, but no one is often.  Everything should work perfectly if she just automatically answer... which is essential to any fax machine in general.  Anyone know what could be the cause and how to fix it?  If we cannot get this to work, we get a different machine.

  Here are some statistics:

  Model: Officejet pro 8500 A909n

  Firmware version: DLM1FN0924AR

  Operating system: Windows XP Pro

  There were no changes to my system before that happened.

  Are there updates that could take care of this?

  Thank you!

  Hi ForeverFixing,

  Follow the steps described in the pages of 89 to 92 Fax to PC users guides.

  NOTE: Fax to PC and fax to Mac are available to receive faxes in black and white only. Color faxes are printed instead of be saved on the computer.

  User Guide

• OfficeJet 4500 does not connect to the network

  My officejet 4500 works perfectly until I have change the wireless network modem. USB connection is fine. Windows 7.  When I reinstall I don't get the option of wireless connection.

  Hi dperk8,

  Check out the video below to connect the printer to your network by using the control panel.

• OfficeJet 4500, windows XP fax: not able to use

  Hello

  I installed the printer and tested the fax.

  Test fails and I get this error: no line signal detected.

  I have an ADSL line and the printer is connected directly to the phone jack using a DSL filter.

  No other devices are connected connected.

  Thanks for any help

  This document talks about the error you are getting.  I bet that the DSL filter can be released.  Try to use another and see what happens.  If this does not work, the fax port can be bad.

• 8610 OfficeJet all-in-one: fax and copy only with an Officejet8610e all in one printer

  I bought a 8610 to use only as a fax and photocopier. I have no computer at home.

  Can I get out of the box and try to use it for these two functions without having to download the software CD that came with it?

  Of course

  Simply connect it to your phone line for faxing and use the copy option, none of these options require the use of any computer.

  Follow these steps to configure the fax device:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606/document/c04074918/

  And below, you might find the steps to use the copy machine to make it necessary:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606/document/c04048945/

  Kind regards

  Shlomi

• All-in-one HP Officejet 5610: Scanner not found

  Hello

  I have HP Officejet 5610 all-in-one printing and I use OS X 10.6.8.  I tried to launch the CD supplied with the printer, but that he would be stuck after a few percentage of the installation.  I repeated this process of restarting the laptop and unplug the printer to reset.  Nothing worked so I used the download software/driver online and everything was set up beautifully.  Now, when I tried to analyze one of my papers it says "scanner could not be initialized" because the scanner was not found.

  

  Any help is appreciated, I just need this scanner upward and the work.

  Thank you

  Hello

  The HP Scan Pro is a very old application for Mac SO X 10.4 or 10.5 and not for your current operating system.

  From the Applications folder go to Hewlett-Packard and follow the HP uninstaller program to remove the old software on your Mac.

  Once you are done, download and install the latest version of the software for OS X 10.6 from the following link, then you can scan using the HP scanning software:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-75101-1&cc=us&DLC=en&LC=en&OS=4082&product=441125&sw_lang=

  Kind regards

  Shlomi

• OfficeJet Pro 8600 not scan or copy

  It is a 8600 almost new bought Pro last month.  To install, all functions perfectly worked and since the purchase, the printer ran less than a dozen pages of combined print and copy.

  This morning, I tried to copy a simple document and produced printed page was border - black, verticle, lines the length of the page.  In case of problem, I tried to scan a document to my computer with the same results.  I searched the web as a whole and this forum and have is went through each techinque troubleshooting I could find, including, resets hard, turned off for a period of time, try the different points of sale, double check the software version & the downloadable HP... diagnostic tool which none was successful.

  Common functions of printing not work normally either wireless or connected device.  Any function however, requiring the scanner lamp does NOT work and it seems to me the scanner bulb does not work.  I might mention that a call to HP support was pretty much a wasted effort, the 'tech' had a very thick accent and was almost impossible to understand and who have trouble grasping the question seemed.

  Additional troubleshooting suggestions would be welcome.  I bought the unit at Best Buy and I suspect that they exchanged it because it was so recent, but I am currently unable to walk and Exchange would be more than a little awkward.  I'd rather solve the problem if possible.  Thank you.

  To put closure on the original post, I finally determined that the problem has been a hardware failure after exhausting all troubleshooting techniques. I went to Best Buy, where I bought a month ago and they happily exchanged it. Set up replacement and initially at least, flawless.

• OfficeJet 4500 ADF not power

  When I first set up and ran through the ADF documents using the scanner everything worked very well.  Last night, I used the glass to make a copy and now when I scan it try to read the glass and not the ADF.  There is nothing in the glass and of course, I get an empty analysis.

  How I know to use the ADF when she wants to scan from the glass?  I thought that it would be watching the glass, nothing detect, then look to the ADF.

  I've tried rebooting and still nothing.  Someone knows how to change the options of the ADF?  Thanks in advance!

  Chris

  Wow... just open the lid and discovered a piece of dust grain size.  Guess he was seen and not looking not to the ADF.  Sorry for the post.

  Chris