OfficeJet 4580: HP Solution Center does not

I installed Windows 10 maybe a few months ago.  Everything worked well until recently.  When I tried to use the HP Solution Center the other day, that it does not open.  The program flashes on momentarily, then disappears.  I prefer to use the HP software for scanning and printing, but now I am unable to access.  Had a recent update of Windows 10 which would cause this error?  Can we do anything about it? I have unlinstalled and reinstalled the driver for my printer from the HP website.  It is updated as much as possible.  Solution center 14.0 is installed now.  Thanks for any help.

Hello

Thank you for using the forum.

Try this solution:

> Enter "View installed updates" in the search bar of Windows. It will show you an option in Control Panel.

> Click on the indicated option.

> Select the "Security Update for Microsoft Windows (KB3132372)" and an uninstall option will appear next to the drop-down list to organize.

> Click on Uninstall and work through all prompts.

> Once uninstalled, Center of Solution should work.

Take note of this notice from Microsoft:

Summary

Microsoft has published a notice of security for it professionals about vulnerabilities in Adobe Flash Player in the following web browsers:

  • Internet Explorer in Windows 8, Windows Server 2012, 8.1 to Windows, Windows Server R2 2012, 10 Windows and Windows 10 version 1511
  • Edge Microsoft Windows 10 and Windows 10 version 1511

https://support.Microsoft.com/en-us/KB/3132372

Hope that helps.

Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

Tags: HP Printers

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