OfficeJet 4620: HP4620 responds to all calls in automatic mode

Apparently I never understood what the auto answer for the fax machine.  I had always had put auto answer until recently when calls non-Fax began to be answered by the fax machine. There is a telephone and answering machine sharing the same line with the fax machine.  Fax has been implemented to meet the 2 ringtone (minimum).  The answering machine has been implemented to meet 6.   I had always thought the machine waited for a signal of the fax program, which you can hear when a remote fax machine attempts a call.  If something has changed because now I have to set the answering mode manual Fax, so it does not meet a non-Fax call.

I'm not asking what or why things have changed.  But I would like to know why HP make the truly automatic auto answer feature and only answering fax calls.

Hello

Auto answer means the answers incoming fax all call automatically, it does not refer to any call type detection listed in the manual of the printer.

The printer can work between a TAM (answering machine), but must be configured properly, the fax must meet rings 1-2 after the TAM, then the fax works only if a fax signal is detected.

I suggest to set your answering machine to answer after 4 rings and the fax after 6 rings.

You can find detailed instructions in the following document:

http://support.HP.com/us-en/product/HP-OfficeJet-4620-e-all-in-one-printer-series/5101229/model/5101234/document/c03148645/

Here's the relevant section within the article:

Follow these steps to set up the fax on a voice/fax line shared with an answering machine.

Tags: HP Printers

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