OfficeJet 4620: No black ink

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• In our officejet 7000 E809 black ink is not printing. We are not alone.

  In our officejet 7000 E809 black ink is not printing. You are looking for here we are not alone: http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead/Black-Won-t-Print-HP-OfficeJet-7000-E809a... We have replaced the cartridge. How can this be repaired?

  In fact, don't you worry. I figured out how to clean the print head. And fixed it. Thank you.

• "I have a hp officejet 6500 e709 - black ink does not print." I have replaced the ink cartridge...

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  Before you buy a new set of PHA, you could try following the instructions on this post for a more aggressive cleaning Interior http://h30434.www3.hp.com/t5/Other-Printing-Questions/Photosmart-Premium-c309a-Black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

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  Hey there! @Olov1,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I understand that you need your printer to print in black only.

  Please try a few steps mentioned below.

  Go to devices and printers.

  Click right, OfficeJet Pro 8715.

  Select Printer Preferences.

  Click the advance button.

  Access the printer features.

  Click on print in black and white and the menu drop down select black ink only.

  Or

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  Please find the below photo accessory.

  

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• HP Officejet Pro L7780 black ink don't print, color fine printing

  My HP Officejet Pro L7780 is not printing black ink.  He began to 'jump' then it completely stopped printing black.  I have replaced the black today cartridge, cleaned the printheads several times and always, it prints a slight shadow or nothing at all.  Any help would be greatly appreciated!  Thank you!

  Hey TC,.

  There are several troubleshooting steps that may help solve this problem. Symptoms could include striations or discolouration, lack of black or other colors, text Blur/Blur, and the ink bleed. Please click the link below for detailed instructions:

  Troubleshooting print quality problems

• HP Officejet 4620 prints black only moroccoin pink

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  You will need to do both: select plain paper (or whatever the document type you use) AND select levels of gray and black ink only printing.

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• HP Officejet 4500 - new black ink cartridge will not print

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  Well, I don't know why, but the printer started working normally again.  I had turned if off for about one day and decided to try one last time before junking it and don't be, you know, it worked!  After turning on the printer, I printed a 'State' of the control panel of the printer page and - no problem.  Then I tried to print documents from my laptop and still - no problem.  I guess only time will tell if the problem is actually solved, so I'm keeping my fingers crossed.  Lisa, I hope that the demon decides to leave your printer as well.  Good luck!

• Ink cartridge HP Officejet 4620 unrecognized black

  I removed my black cartridge to replace and off the printer.  Now, the printer does not recognize the new cartridge, HP 564 black.  After researching the issue, I discovered that HP advice not to turn off the printer with a lack of carttridge.  Is it possible for me to have the impression of begin to recognize the new black cartridge again?  Thank you!!

  Ok. If it does not either.  Thank you for your help.  I'll have to make a new printer.

• Large Format HP Officejet 7500 a - black ink print colors. Colors don't print correctly.

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  Mac OS x Lion
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  Printing files PDF and various programs.

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  • Using a lot of color ink and not a lot of black.
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  Help?

  M

  This happened to me... Printed from a PDF document was gray and pink text and vector images. So, I need to print in color, not gray. less advanced in the print dialog box, I selected preserve primary CMYK and gray gray as K - only treat and preserve black. All three must be selected.

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• OfficeJet 6600/6700: Black ink only

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  No, you can't, as necessary to allow the print head to exploit any color.

  See the following document which refer to this:

  http://support.HP.com/us-en/document/c04331666

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• OfficeJet Pro 8625 black ink cartridge setup snap

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  Hey @millconst ,

  Thank you for taking time in your day to ask this question on the HP Forums today!

  It's clearly a hardware problem if different cartridges component snap. I STRONGLY recommend that you call into Technical Support HP.

  If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

  HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

  I hope this helps.

• My Officejet 4620 do not print black ink

  I replaced the black cartridge on my Officejet 4620 with a new high-capacity HP cartridge and it won't print black ink on the test page, any application or function of Copier.  I have reset the printer nothing helps.  The ink level indicates that it recognizes the new cartridge and says it's full.  Black ink out of the cartridge when I put my finger against the exit hole.  I cleaned and aligned the print heads, but still no go.

  just in case someone else has this problem, heres whats really past and heres how to fix this annoying problem. its relatively easy to do and more efficient than wasting money on a new printer or have that he repaired as most people eventually do.

  going on what? the ink has clogged print heads and solidifies closed. the function of "clean print heads" the printer comes with doesn't have the ability to solve this problem. This feature is to clean the heads Sales, not clogged heads. Why hp decided to make this model without a simple to remove the cradle is beyond me, but fortunately the cradle out and can be cleaned with hot water.

  theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

  you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

  (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

  (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

  (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

  (4) press the scanner part and the upper part against the back wall.

  (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

  (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

  (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

  (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

  (9) now that all the screws are removed, take the Panel front and partially pop it back together.

  (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

  (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

  (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

  (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

  (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

  (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

  (16) continue to do this until the water is clear.

  (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

  (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

  (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

  (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

  now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

  p. s.

  You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

  Enjoy!  -Porf

• Do my HP OfficeJet 4620 print in black ink only, permanently.

  I want my printer to always print in black only, on the quality of the project. I went to devices and printers > Printing Options > advanced and changed printing in grayscale only for "black ink". I also made the same change on the page I want to print and go CTRL + P > properties > advanced and making the same changes.

  However, my printer automatically returns to print in color after only a single document i.e. whenever I print a new document, the changes are cancelled and it is up to the color.

  It's much too much time to repeatedly change the settings everytime I have print something, I need to print about 70 separate documents every morning! How to make this change permanent?

  I use Windows 8 if that helps.

  Thank you!

  Hello MarkC-S,

  Welcome to the HP forums!

  I understand that you tried to change the printing parameters for "Black ink" only, but it is up to color ink. As you said, the print settings seem correct and it should stick permanently. How is the printer connected? USB or wireless? I recommend you to uninstall the software.

  Please follow this HP document uninstall programs and features.

  Then clean your Temp folder on your computer:

  1. On the keyboard, press the Windows key and the 'R' key, and then type %temp%. Press ENTER.
  2. Press 'Ctrl' and 'A '. This will highlight all. Right click on your mouse and select delete

  Now, install the full features on the site of HP software here. Choose your operating system that is appropriate; 32-bit or 64-bit. If you need help to install the software, please follow this HP document here. Choose your correct connection type.

  Once the installation is complete, please let me know if the 'black ink printing"stick this time!

• HP Officejet 4620: HP Officejet 4620 only ink red print documents computer

  Hello

  I'm connected wireless to my printer HP Officejet 4620. I use the XP operating system (I know very dated) I am trying to print Word documents and they are just an impression in red ink. When I try to run "Clean printhead" function black ink prints fine through the printer. Can someone help me or explain the reasons for which the documents are only printing red ink through my computer?

  Thank you for your time,

  Steph

  Hey @StephyB,

  Welcome to the Forums of HP Support!

  I understand that e-all-in-one Officejet 4620 prints in red when you print from Word on your Windows XP computer. I can help you with that.

  Probably what is happening is there is a font setting that has been changed in Word. If you are unable to find such a context, then the following can be done:

  1. Close any programs you have open.
  2. If the printer is connected via a USB cable, remove it.
  3. Click on start, control panel and printers.
  4. Right-click on any icon of your printer listed.
  5. Click on remove the instrument.
  6. Repeat for all other icons of your printer listed.
  7. Uninstall the drivers and the software associated with the printer.
  8. Download the latest drivers by clicking on this link.

  Please let me know if this allows you to print in black. If so, please click on accept solution. If you appreciate my help, please post it by clicking the thumbs up icon. The two icons are below this post.

• OfficeJet 4620 - empty ink does not print

  4620 Officejet all-in-one. Started having this last week-no problem printing black ink. New genuine cartridges in use (I tried 3 separate cartridges directly from the box). Tried all the solutions listed on the troubleshooting without success (or even three print head cleanings) page. The ink levels are tops. Same problems when copying of documents. Ink color work fine. Extremely frustrated! Printer off 2-month warranty. It's my printer HP fourth and the first that gives me that kind of question.  Anyone, anyone?  Help!

  Suppot of HP was not able to solve my problem, even if it is a well known problem with this model of printer. A replacement was offered at a discount. Weird that I can get the replacement even model 20% cheaper at Costco. Some discount! Frustrated and annoyed... Go with Epson this time. Loyal HP customer no more!