OfficeJet 4620 - stall of transport: transport Jam

Similar Questions

• transport jam f on Officejet 6310xi all-in-one printer

  I use an all-in-one HP Officejet 6310xi priniter.  I send the print command and when prinited sheet is delivered first four lines or are so prinitinig that half of the line and the message thenrerst prints OK.  However, after the delivery of the printed sheet I get message, "Transport jam" I received instruction of "open the door.  Clear jam and then press 'OK '.  How can I stop this from happening?  My operating system is Windows 7.

  Have you removed all paper from the input tray and shined a flashlight upwards in the status bar to ensure there is nothing caught in the rollers?  Remove the duplexer/rear access door and make sure that there is nothing in the rollers at the back.

  I would also check the printer.  The top and look down inside the right-hand side of the printer (right side of the carriage house).  Do you not see any paper into a ball in this section?

  There is also a document with steps to help fix a carriage jam in an Officejet 6310xi.  The document can be found here.  Let me know how it goes.

• HP Officejet 7310 transport Jam

  I tried all the recommended solutions and still cannot get it printed, he tries, but then I get the error message

  Jam of transport

  Door open, clear transport jame and then press OK to continue.

  Hello

  Please check if there is no paper stuck near the transport area. If found remove it.

  Also, check if you are able to manually move the carriage.

  If the truck moves automatically / manually, then we might have to reset the printer. Therefore, check your Inbox for the steps to perform the reset.

  If the transport does not move, the printer must be repaired.

• My printer gives me the message 'transport jam'... open door, clear jam and press OK

  HP Officejet 6300 all-in-one

  Mac OS X Snow Leopard

  message: 'transport jam'... open door, clear jam and press OK

  Sometimes, I have to do this many times before it will work.

  Hello

  This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.

  Good luck!

• Photosmart 2575: eprint causes transport jam

  My Photosmart 2575 printer can print the self-test and Windows, but most of the time when I use eprint to android, either phone or tablet, it loads the document and then reports the transport jam. It almost seems like eprint sends a command to the printer is not exoecting. How can I fix?

  Hello

  The HP Photosmart 2570 series is not supported by the HP ePrint software, so you may experience problems.

  You can find the following table with web solutions offered for any model of HP printer, HP ePrint is not supported for your printer:

  http://support.HP.com/RS-en/document/c03722645

  I suggest trying the HP Print Service Plugin that seems to support your printer and check differences using this solution:

  http://support.HP.com/RS-en/document/c04024231

  Kind regards

  Shlomi

• Warning of Photosmart 5524 transport jam not clear paper jam

  My HP Photosmart 5524 seems to be in perfect working order but I can't move it beyond the 'Transport Jam' warning on screen.

  Have followed all the steps on the screen of the printer and the HP Web site.

  Mac OS x

  Running wireless printer.

  Thanks for any help.

  Hello @And1234 , welcome to the forums

  Check out the guide I posted below. If you have already tried all of the steps, please consider contacting HP directly to inquire about a replacement printer or a trade in option.

  A 'Transport Jam' Message displays for HP Photosmart 5520 e-all-in-one and HP Deskjet Ink Advantage 5520 e-all-in-One Printer Series

  Details of HP:
  If you call in North America, the number is 1-800-474-6836 and if you call outside the United States / Canada: click here.

  Best wishes

• HP Envy 4500 ~ transport Jam

  I just bought this printer. I'm trying to install it. I'm stuck after installing cartridges. The display shows 'transport Jam. The printer carriage cannot move... "I see no visible obstacles. I have taken the cartridges out and reinstalled several times. I unplugged and plugged the power cord several times for different durations. I'm about to make it. Help, please!

  My son came home and fixed my problem. I had to start him early, and he's got to work. Thanks for your help.

• transport jam message deskjet3052A

  receive message carriage jam, but have no jam, power light flashing.

  Here is a link that can help you with the transport jam.
  http://goo.GL/oL45u

  I hope this helps.

• HP 6500 has more transport Jam

  I have a HP 6500 has more printer that has stop working.  Appears on the printer 'Transport Jam'.  I search the web and find videos that have troubleshooting steps to correct this problem, but they have not been of any help.

  When I turn on the printer, I hear a clicking sound until the "Carriage jam" message appears on the printer screen.  The print carriage is stuck on the right side of the printer and will not move.

  Any ideas?

  I'm sorry that you are having this problem with the printer. Here a link to a document from HP that addresses transportation for your model of printer jams. It will give you the troubleshooting steps that should be taken to resolve the issue you are experiencing with the printer.

  If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:
  http://goo.GL/w7Hgh

• HP 7310 transport jam becomes jammed traffic!

  I have a HP7310 all-in-One and a Windows 7 PC, which works well for a few years and just got the error message "Carriage jam" feared after a weakest page. I followed the instructions HP release of this http://support.hp.com/us-en/document/c00042632, including the replacement of the ink cartridges online.  Following the instructions, I moved to the Middle transportation (where he stopped when the original error has occurred) on the right side of the machine and cleaned gently from the machine.  Transport is now stuck on the right - she will go only left about an inch or so and of course the transport Jam message is there. I read in some forums on this site that there is no non repairable this possible repair, but on a further mention of sites of the means to free transport. I liked my 7310 HP - if there is anything that I can try to free transport and clear the carriage jam error, would be very grateful to the community of HP. Thank you!

  If you can't find any debris locking trolley in place, then I, unfortunately, can't unlocked transport. I don't know of a workaround to allow you to manually unlock the transport if it is blocked.

  You can consider replacing this printer.

• My Officejet 4620 do not print black ink

  I replaced the black cartridge on my Officejet 4620 with a new high-capacity HP cartridge and it won't print black ink on the test page, any application or function of Copier.  I have reset the printer nothing helps.  The ink level indicates that it recognizes the new cartridge and says it's full.  Black ink out of the cartridge when I put my finger against the exit hole.  I cleaned and aligned the print heads, but still no go.

  just in case someone else has this problem, heres whats really past and heres how to fix this annoying problem. its relatively easy to do and more efficient than wasting money on a new printer or have that he repaired as most people eventually do.

  going on what? the ink has clogged print heads and solidifies closed. the function of "clean print heads" the printer comes with doesn't have the ability to solve this problem. This feature is to clean the heads Sales, not clogged heads. Why hp decided to make this model without a simple to remove the cradle is beyond me, but fortunately the cradle out and can be cleaned with hot water.

  theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

  you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

  (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

  (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

  (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

  (4) press the scanner part and the upper part against the back wall.

  (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

  (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

  (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

  (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

  (9) now that all the screws are removed, take the Panel front and partially pop it back together.

  (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

  (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

  (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

  (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

  (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

  (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

  (16) continue to do this until the water is clear.

  (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

  (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

  (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

  (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

  now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

  p. s.

  You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

  Enjoy!  -Porf

• HP Officejet 4620: portable printer communicates only with the computer

  Last home had this printer set up under the name of wireless. lost connection cables so had to buy a new one. Printer goes and copies, scans, etc. Have unplugged, said prayers, and still it wont connect. Just bought new cartridges so you don't want to throw it out the window right away!

  Document is the printer online. Mark Exclamination (troubleshooting) appears on the printer control panel

  Hi @chaloupay,

  I'd love to help you with your Officejet 4620! Thank you for taking the time to post in the Forums of HP.

  I understand that you were able to print until recently, and now you see an exclamation point on the screen of the printer. Performing printing and Scan doctor could help. HP printing and doctor Scan is a free utility (tool) that allows to quickly resolve problems printing, scanning and connectivity, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to find that the key and the box are both in a green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

• If you see a red X (), follow the onscreen instructions to fix the problem.

Please let me know if that solves the problem, or if you need assistance. In fact, if this helps you to find a solution, please click on the button "Accept as Solution" down below in this message.

Thanks, I look forward to hearing back on your part.

• OfficeJet 4620: Cannot sweep to macOS 10.12 Sierra with Officejet 4620

  Since the update to Mac OS 10.12 Sierra, I am unable to scan using my Officejet 4620.

  I used to use the HP scanning software which worked well but I found out it only works with OS X 10.11 and earlier versions.

  The HP Easy Scan Soft says that it works with Mac OS or OS X 10.9 and later so I installed this.

  However, when the application is open there is a yellow explanation mark on the image of the scanner. The scanner is selected under the scanner drop-down.

  The printer works well, is that the scanning feature that does not work. I tried to reboot my laptop and printer and you have reinstalled all the drivers and application, but it still does not connect.

  Any ideas would be greatly appreciated!

  Thanks in advance

  Phil

  Hi Phil,
  The HP scanning application is indeed incompatible with Sierra, so you may experience problems.
  Remove the scanning HP by moving to the trash, then empty the trash, also remove all currently installed HP Easy Scan instances.
  
  Then install the latest version below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.

  If you can meet with other issues, the printer is connected via USB or wireless?

  Kind regards
  Shlomi

• HP Officejet 4620: Printer is in"error" and will not print, even though the computer says that it is "connected".

  My printer recently started telling me it was in a State of 'error' and could not print my documents.  Sometimes I could turn off the printer market and all that was trying to print would then print, if documents or Quicken checks.  Now I can't print from the computer at all, or it will print checks from Quicken even if I turn the printer power off and power on.  The HP Web site indicates that it is connected.  It is the second computer from HP Officejet 4620 of the original that I bought.  The first has a problem that has been covered by the warranty, and this one doesn't seem to be much better.

  Hi @Janilynn,

  Welcome to the HP Forums!

  I read your post and wanted to help.

  I understand that the printer does not print when the computer shows that it is connected.  Please run the print and scan the doctor.

  I would like to know if it solved the problem or gives you an error message.

  If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me congratulations.

  Kind regards

• OfficeJet 4620: No number of scan

  My office is upgraded to this printer. My boss has the same printer. Its numbers of its analyses, one in our office does not work. Scans of numbering is what makes us buy this model.  Can I change the settings to automatically number the scans?

  Yes,

  The HP Officejet 4620 software press on scan a document or photo.

  Select the required analysis shortcut and click Advanced settings.

  Open the Destination folder, select the target folder and clear the check box to display the dialog box save as, then click OK and Scan.

  Later analysis is saved in the folder configured with automatic numbering.

  Kind regards

  Shlomi