OfficeJet 4620 will not print even though HP print and Scan doctor said that everything is Ok

I just installed an OficeJet 4620.  I'm under Win 8.

I printed out the status of the HP printer wizard pages.  They work very well.

I ran printing HP and Scan Doctor v3.1 and all past.  However, when I try to print the test page, I get an error message saying cannot communicate with the printer.

When I try to print from a different application, I get the same error.

According to the Assistant of HP printer, the quality of the signal is a 4 (out of 5)

Help

Hi CallMeD,

I suggest that you reset your network.  Click here to get instructions on resetting your network.

Once you do this, I would set a static IP address for the printer.  Click here for more information on how to set a static IP address.  This link will be also other suggestions that may be useful.  Let me know how it goes.

Good luck!

Tags: HP Printers

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