OfficeJet 4630 continues to go 'Offline'

Similar Questions

• OfficeJet 4630: HP 4630. Message offline and windows 8 questions

  Hi, am a 4630 all-in-one. fashion 'sleep' something mobile (iPhone, iPad or android tablet) wakes up it and it prints perfectly. PC, however, is another question, he wakes up not at all. Even when her awake, we still sometimes get a printer of saying error message is offline.

  This isn't the end of the problems. When we finally get it to print something the PC it will no print and a half pages, spit on the printed page, half with an error message saying: it has been a problem. Doesn't mean what the problem is.

  Please help, its been my head now. What we want is a printer that prints, we never had any problems with HP stuff before and it's just incredibly frustrating, especially when my son tries to print working from home.

  Please help, before he found a window!

  Hi there @ricfrench!

  Please contact us on the HP Forums!

  I see that your Officejet 4630 does not only when printing from your computer running Windows 8.  I wouldn't advice the former on the method of the window.  If the printer is capable of printing from mobile devices and test stand alone as a photo and then copy the firmware and hardware in the printer works properly.  Looks like you can have a light software or a firewall problem possible cause.

  The first thing I recommend is to uninstall the HP software. Once the uninstall is complete, it would be wise to perform a cleanup of the computer disk. A disk cleanup will improve the performance of the computer and remove the temporary files that may cause problems during the installation of the software. Once disk cleanup you must restart the computer and reinstall the HP software.

  To uninstall the HP software, click here: uninstall the HP software

  To perform a disk cleanup, click here: perform a disk cleanup

  To install the software, click here: driver and software Officejet 4630

  Thanks once again to the inscription on the HP Forums and if you please after back and let me know if this worked for you!

• HP OfficeJet Pro 6830 constantly go 'offline' and cannot print

  Hello world.

  I love my HP OfficeJet Pro 6830. It does everything I need a printer / scanner but it is one of the aspects that are really starting to annoy me and my family (i.e. my WIFE!) - he continues to go 'Offline '.

  I understand perfectly that it needs/desires to go to save mode, when I'm not using it or have not used for some time, but for now, every time I have seem to need to use it (after I have not used for some time) of energy, it is listed as 'offline' and the only way I can print is stepping on him , turn off, turn it back on, wait a while so it connects to my WiFi network and then have another go. Then it works... and prints the other five copies of the document that my eager family tried to print!

  "HP print and Scan Doctor" said he of just nothing wrong and just suggest just uninstall and reinstall. I already tried and it changed nothing. Same problem with Windows 7 and 8.1. It will print a page of 'internal' test, but not via Windows test page.

  I also tried to restart the spoler and checked the 'File and Printer sharing' settings, the firewall settings and looked at the network discovery and run various windows troubleshooting tools without result. Nothing works, but the HP Officejet Pro 6830 software can see / communicate with him! It's so frustrating.

  Someone at - it ideas? This really, REALLY boring. Thanks in advance to anyone who donated their time to help me.

  Regards,

  Steve.

  Steve take a look at this link posted by JonW.

• Pavilion 13 p111nrx2: Win10-upgrade, Null, Fax - HP Officejet 4630 series - error 0 x 80070490

  Win10-update, Null, Fax - HP Officejet 4630 series - error 0 x 80070490

  Every day or two, I get this Windows Update failed error (see above).

  Printer: HP 4630 all-in-one

  Computer: HP Pavilion 13 p111nrx2

  Model: E9L41UA

  Operating system: Windows 10

  64 bit

  I completely uninstalled the printer software and reinstalled and reset all my preferences in this regard.  Painful, but did not work.  Also printer keeps going offline and it is supposed to be a wireless printer.  Extremely frustrating to have a wireless printer which never seems to be wireless.

  Someone knows how can I fix the mistake of updating and/or the issue offline?

  Hello
  
  Thank you for using the HP Forums.

  1 start = > settings = > devices = >... . Click and REMOVE an INSTRUMENT: a) Officejet 4630 and b series) Null Fax Printer

  (2) uninstalled all components of 4630 Officejet series in the following order

  HP update

  Improvement of the product...

  Series Officejet 4630 help

  HP Officejet 4630 series based Device Software

  Law 3) clicking Start = > click on MANAGER of DEVICES = > (on my PC) printers = >... .clicked to highlight the Fax Null = > take action in the drop = > UNINSTALL

  (4) restarted my PC

  (5) installed the downloaded/saved full functionality of the HP printer

  (6) again restarted my PC, checked the DEVICE MANAGER (from selection right click Start) - FAX NULL is gone!, check the DEVICES of the SETTINGS (start = > settings), number, NULL, this time FAX - AND - the right HP Fax printer is now installed!

  (7) go ahead and look for the updates, my PC is now updated, no error should appear.

  Hope that helps!

• Cannot sweep the all-in-one Officejet 4630

  Hi all - help needed please.

  Recently bought a printer all-in-one Officejet 4630 and had nothing but trouble, set-up and use it. After several attempts to put in place, everything is roughly in order, though I can't yet scan of the control on the machine Panel (I can scan only through "system preferences" under the apple icon).  Whenever I try to scan the engine control panel (and not through system preferences), using either the wireless network (Airscan or whatever it's called) or the USB cable, I have the following message on my laptop screen:

  Task is not available

  The task of "Photo (JPEG)" found on your device is not available on your system. Please select another task.

  The same thing happens if I try to scan to PDF. I use an old (c.2007 MacBook Pro) that runs the OSX10.9.5 Mavericks. Internet connectivity is not a problem because we have the right cable broadband. All I want to do is scan directly from the printer to my computer, preferably using a wireless connection. Help, please.

  Thank you

  Hi @nckbtlr and Happy Halloween!

  I'm sorry to hear about the problems you are having with your Officejet 4630. I understand that you are unable to scan from the front of the printer. I'd be happy to help you with this.

  In the spirit of Halloween, first I have to ask: what did the Mummy to tell the Agent from HP Support?    Let's wrap this case up!

  I suggest to uninstall and reinstall the software. Please follow the instructions below to complete a more comprehensive uninstall than basic uninstall. I know that these steps look long and convoluted, but I made it easy to follow and have confidence that these steps will solve the problem.

  Scrub / uninstall

  • Open the Applications folder > HP or Hewlett-Packard folder > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• HP Officejet 4630: Problem installing HP Officejet 4630

  Hello

  I hope someone in these forums can help me get my printer to work.  I currently have a HP Officejet 4630 who can no longer printer from my computer Windows 10, and I don't know why.  I first had the problem when I upgraded my old computer to 10 Windows, the computer sees the printer, but when it will install the drivers, it says that it cannot connect to the printer wirelessly or wired.  I can print to the printer from mobile devices (iPhone, iPad) simply not my main computer.  I have an older model HP Envy 120 that I can view and print for just fine, but it is my printer to work and I prefer not to use it for day to day general printing which is not a related work.  I think that it is a firewall problem, but to be honest, I don't know how, or what are the changes that I need to check if this is the problem.  When I look at the printer in printers and driver section, it says that the printer is not available and that no drivers are loaded to the printer.  I know that I need drivers, but continuous HP told me no printer is installed and custom install drivers for it.  Help, please

  Dan

  Hello

  Thanks for the comments.

  Are able to disable the firewall during installation?

  Here are some troubleshooting wireless;
  
  Troubleshoot wireless
  1. make sure that the printer is not connected to the network via an Ethernet cable
  Wireless does not work if the printer is connected to the network via an Ethernet cable. Unplug it
  Ethernet cable from the printer.
  1. make sure that the wireless light is on
  If the blue light on the printer control panel is not lit, wireless can be disabled. To turn on the radio, touch
  or drag to the bottom of the tab at the top of a screen to open the dashboard, and then tap (wireless), touch
  (Settings). Tap Settings wireless and then tap wireless to activate it.
  If the blue wireless light is flashing, it means that the printer is not connected to a network. Use the wireless configuration
  Wizard available from the Control Panel printer to establish a wireless connection. Touch or drag to the bottom of the tab to
  the top of a screen to open the dashboard and then tap (wireless), press (settings). Touch wireless
  Settings, tap the wireless configuration wizard, and then follow the instructions on the screen.
  1. make sure that the computer or mobile device is connected to the wireless network
  Make sure that your computer or mobile device is connected to your wireless network. If you cannot connect the
  computer on the network, contact the person who set up your network or the router manufacturer. It could be
  be a hardware problem with the router or computer.
  1. reboot the wireless network components
  Turn off the router and the printer and then turn them back on in this order: router first, and then click Printers.
  Sometimes, disabling devices and then turn their back on helping solve the problems of network communication.
  If you still can not connect, turn off the router, the printer and the computer and then turn them back on in this
  order: router first, then printer and computer
  
  Still problems? Visit the HP (www.hp.com/go/wirelessprinting) wireless printing Center. This Web site
  contains more complete information and up to date on wireless printing, as well as information to help you
  Prepare your wireless network; solve problems when connecting the printer to the wireless network. and solve
  problems of security software.
  Note: If you use a computer running Windows, you can use the tool HP Print and Scan doctor, which can help
  solve many problems, you may have with the printer. To download this tool, visit www.hp.com/go/tools.
  
  Hope that helps.

• OfficeJet 4630 disconnects when you do not print

  Every time we try to print them on OJ4630 the printer is offline.  We must physically turn it off, wait a few seconds and turn it back on.  Operating system is Windows 8.1 it is connected to the computer through a wireless connection and a USB cable.   Same problem with a connection.

  Hi k_ds and seplovich.

  Welcome to the HP Forums!

  I see that your HP Officejet 4630 happens offline, and I'm happy to help with this problem!

  Please see this post, Missing/pa rtial prints & printer offline on Windows 8/8.1, by my colleague @JERENDS.

  I hope this post will help you and have a great day!

• OfficeJet 4630 does not print

  OfficeJet 4630 when the sent item to print continues to try to fax it instead of print

  Hi davlyn1,

  Looks like that the incorrect driver is the default. If you don't know how to change the default value, run the HP print and Scan doctor.

  Printing and scanning doctor diagnoses and resolves common printing, scanning and connectivity problems, including:

• HP officejet: Hp officejet 4630 does not print

  I try to print a document from my computer and all I'm getting are dashes or white sheets. I've only used the pronter 4 times because I got it and 2 out of 4 times are to print or copy. There is ink in both cartridges so I don't know why, it's just Govind me white pages. I tried to clean the cartridges and to align it to see if it works, but the alignment page was not printed correctly. His lack of the printer image and most of the lines on who should be present. I know because I still had the first copy, when I did the alignment. I had this for less than a year and hardly used lrinter so I don't know why this isn't the impression that it should.

  Hello!
  Welcome to the HP community @Alewis324,

  I read your post on print quality issues you are facing with your Officejet 4630 and I wanted to answer with my suggestions for troubleshooting.

  Check out the links below and try the troubleshooting steps. If the quality does not improve, contact HP to discuss alternatives to the printer.

  1. Fixing poor print quality
  2. Printer prints a blank Page or doesn't print black or color ink

  If you have trouble, let me know and I'll do my best to help.

  Click on the thumb to below testify my help!
  Click on the 'accept as Solution' if I'm you guide to a solution!

  Best wishes

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• HP Officejet 4630: Printing on both sides, no option to turn off when you print a Word Doc; When printing Pages

  Recently, when printing, the printer appear uses both sides of the paper, even when we don't want him. There is no option to turn it off when you print a Word document.

  
  When printing Pages it shows a checked box that says BOTH SIDES, if I uncheck, then it works.

  

  But from Word, there is no other choice. I tried the file/Preferences, I tried through the printer settings and nothing we can find will solve this problem? This has recently (last week or two) become a problem...

  Thank you!

  Hello @LaylaWi,

  Welcome to the Forums of HP Support!

  I would like to help you to solve the problem of double-sided printing that you experience when you try to print single-sided computer Mac OS X 10.9 to your HP Officejet 4630 e-all-in-one printer today. Please follow the steps below to disable duplex printing.

  1. Open a Word document
  2. Select file , and then click print
  3. Click on the drop down menu to the Copies and Pages and modify this provision
  4. Uncheck duplex .
  5. To change the additional print settings click on view details.

  -Source

  Ultimately, judging by the useful screenshots that you included in your post, you are in the right place to disable two-sided. You just need to click on the Copies & Pages for the appropriate options.

  Please reply to this message with the result of your troubleshooting. Good luck!

• HP Officejet 4630 - number tab only allows me to use the alphabet and my password all numbers.

  Just create new Officejet4630 all-in-one. Using the wireless network wizzard.  How to make the number numbers of entry of the Panel instead of letters.  I put my word password - what is all the numbers and the wizzard picks it up as letters.

  Thank you

  RO

  Hi RoCryan,

  Please become a member of the community of HP support.  I understand you are trying to enter your network password in the Wireless Setup Wizard to connect to your Officejet 4630.

  When you try to enter a number, you press the number the number your require. While looking at the front panel of the printer when you press a number which has corresponding letters, you should get the opportunity to choose characters that you want by pressing the same number until the character, you have need is highlighted. For example, if you want a '3', when you press the '3' on the front panel of the printer, the first character is a tiny would"; you have to press 3 until the 3 is highlighted (there is place your options ', 'e', 'f' '', 'E', 'F' or ' 3' ").

• HP Officejet 4630: Enter search term the PROBLEMS of PRINTER

  I'm trying to print a document on my printer. I get: " error printing on HP Officejet 4630.»  Printer has a problem that requires your intervention"on computer.

  Then on the printer I get: " unable to print. Press OK to connect the printer to update status. " I press OK then I see"Cancel". "Printer must be connected to the network for this function. No printing.

  WHAT CAN I DO TO MAKE IT PRINT?

  Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.  Download and run printing HP and doctor Scan.

• OfficeJet 4630: Formerly Geniune HP cartridges installed

  Hello

  Last week, I brought color and black cartridges. Installed the two today back a few minutes, but got previously "used Geniune HP cartridges installed, this message is only for the color cartridge. Do I need to worry? What is this message about? Why do we say "already used"?

  In the ink level display all good show.

  

  Thank you

  Riou

  Hi @RameshRK,

  Thanks for joining the Forums of HP Support with your request message.

  I understand that you have a HP Officejet 4630 e-all-in-one printer you bought a cartridge of black and tri-color and when you put them in the printer, it is said that the Tricolor cartridge has been used previously. I would like to help with that.

  The message is intended to indicate reloaded or counterfeit ink cartridges, but it can also occur when a genuine HP cartridge is depleted or nearly depleted.

  The error message "used, done or false detected cartridge ' refers to rate of rewards. HP Rewards are available when you install a genuine HP cartridge. If you receive this message long after you have installed a new cartridge, you can ignore.

  Here is a document of support that can help you with the message "Already used genuine HP cartridges installed" - "used or false detected cartridge" or "False Advisory cartridge" Message is displayed.

  Please let me know if that solves the problem, or if you need assistance.

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• HP officejet 4630: HP officejet 4630 does not print

  My printer is not printing. When I try to print now come but it dose not print. I tried to print from 2 computers and same problem. Also tried turing the printer works but the problem persists.

  

  Hi @MichalP,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet 4630 e-all-in-one printer with a computer Mac OS X 10.11 El Capitan and the printer will not print even though it now says "Printing". I would like to help with that.

  You mentioned that you tried a second computer and it did the same thing. The second computer is a Mac as well?

  I would start by doing a Reset of the power on the printer. Maybe the printer is in an error state.

  

  It looks like the image that you tried to load didn't download successfully so I'm not able to see what it was.

  Please let me know if the power reset helped, or if you need further assistance. If you need to return, please indicate which operating system and uses the second computer.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!