OfficeJet 4630: eprint will be implemented

Hello. Hope someone can help me in plain, easy to understand language please. When I press the eprint button in order to try to get it implemented it trying to connect for a while and then displays the message "connection error. the printer could not connect to the server. Check the internet connection or the proxy setting.  The printer is connected to my router and is connected to my computer that I can print form my computer.  I do not understand what are the parameters of proxy or what I should check on this subject!  I want to install well eprint and be able to use the services and to be able to try the instant service of ink.  Help, please. Thank you.

Hello @jaswal ,

Welcome to the HP forum.

The connection failure refers to the functionality of the web services of the printer. Basically, when it leaves your home network and look for the printer to a network of HP are getting lost, or blocked.

On most home networks, you will have all the proxy settings.

I put a manual DNS.

@happytohelp01, has a good post on how to put in place.

EFax 7510 still does not work after the power off/on several times ePrint

That's a 7510, but the steps are very similar.

You can also call the Cloud service.

Please contact our Cloud Services at 855-785-2777.  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

Tags: HP Printers

Similar Questions

  • OfficeJet 4630 analysis, but will not be printed

    Printer model: HP Officejet 4630

    Operating system: Windows 8.1, 32-bit

    Method of connection: wireless

    Error messages: n/a

    My printer is connected via a USB port on my desktop.  It has Windows XP Service Pack 3.  It prints and scans with it very well.  Also, I can print from my phone using the Cloud Print or ePrint.

    My printer is connected to my wireless tablet.  It is used to print and scan very well.  It always scans to my tablet now.  It just prints more.

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    I scanned again with the doctor, and he offered the same solution.  I tried again and nothing happened.  I did three times before coming here.

    You help me, please?

    Hi there @!

    Thank you for contacting the HP Forums!

    I see you have a problem of communication with the Tablet and the HP Officejet 4630.  Also, you said that after running the doctor print and Scan it has recommended a uninstall and reinstall the HP software.  If the scan still works, but printing is not, then it looks like something about the print driver specifically.

    I would run an uninstall once more.  This is a document about uninstalling the printer software.

    Once the uninstall is complete, I suggest a cleaning disc running on the Windows operating system.  Disk Cleanup will speed up the computer and also to remove all temporary files that may cause corruption of the print driver when you reinstalled the HP software.  Here is a link to a video of You Tube about How to do a cleaning disc - Windows 8.1.  When you use disk cleanup, its OK for all the check boxes.  It is important that you make sure that you check the box next to temporary files.

    After disk cleanup is complete and re - install the HP software.  Here is a link to the download of driver HP Officejet 4630 updated for Windows 8.1 32 bits.  E-all-in-one HP Officejet 4630 Printer series full feature software and drivers.

    Follow the link and click on DOWNLOAD.  Run it download and walk through the steps of installation.  Test printing again and see if that solved the problem.

    If please, after back and let me know how it goes!

  • HP officejet 4630: hp officejet 4630 stuck in closing, flashing, will not remain. Unplug/plug, same thing again

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  • HP Officejet 4630: Email address

    I created my eprint and the printer gave me an email address. When I register for their account in the snapshot of ink, it displays a different email address of the printer. I try to change in Hp connected, it gives me an error message. Any ideas on how to get the same email addresses?

    Hey @icehckylvr,

    Welcome to the Forums of HP Support! I hope you enjoy your stay here.

    I understand that you are trying to register for instant ink and the email address listed on your Officejet 4630 e-all-in-one printer is not the same as figure on the printer email address. I can help you with that.

    If for the printer email addresses do not match that means one of three things happening:

    1. The printer is not the same physical printer which was originally setup for ePrint.
    2. The associated connected HP account email address isn't used email address initially.
    3. The printer has been reset or had removed from web services.

    Any case, it's what happens there are two ways to solve this problem: find the e-mail address associated with the original account HP connected or remove and enable Web Services on the printer.

    If you decide to find the email associated with the original account, then you will find the account yourself, with no assistance from HP Cloud Services. Unless you already have an instant account ink HP Cloud Services have no way to be able to help find the original HP connected account.

    If you decide to remove and enable Web Services, then:

    1. On the printer, click web services icon that looks like a tablet with a phone beside her.
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    3. Scroll to delete Web Services and press OK.
    4. From the main screen click the icon of web services again.
    5. Click on I accept and click on Yes.
    6. The printer prints a page with a new claim code, which you can use to add the printer for the current connected HP account.

    Please let me know if it solves your problem. If you have any other questions, let me know and I will be able to help you further.

    I hope that this helps the inscription to instant ink and I hope you have a wonderful evening!

    If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

    If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

  • HP Officejet 4630 all-in-one printer print cancels in the workplace


    I recently bought a HP Officejet 4630 all-in-one printer, and it automatically cancels the work in the middle of printing. The computer I use is a dv7 HP Envy with 64-bit Windows 8, and I print on a wireless network connection. My computer receives an error that HP Officejet 4630 series could not perform printing and the printer just says Cancel. I tried all the steps in the sections troubleshooting, both printing and network connections problems. I've uninstalled and reinstalled the software several times, I created a manual IP address and everything, but nothing seems to work. It seems also that the issue when using HP ePrint. It occurs in all sorts of programs and formats such as word, pdf and html. Unfortunately, I did not receive a USB cord, I can't see if that will fix the problem at all. I hope someone can help me with this, otherwise, it is obvious that there is a problem with the actual printer, I have had and I have to return something else.

    Thank you



    This is how I fixed it:

    1. Find out what IP address, is that your printer uses.
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    3. Look for your printer right click.
    4. Click on "Printer properties" and a new screen opens.
    5. Along the top, you will see some tabs. Click on the one that says "Ports".
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    7. Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port".  A new screen opens.
    8. Click "next".
    9. Type the IP address of your printer, and then click "next".

    Your computer should find your printer.

    Click 'Apply' and your printer should work fine.

  • HP Officejet 4630 e-all-in-one: incorrect printer in Goggle Cloud printer

    I entered the wrong email address for my printer Hp Officejet 4630 e-all-in-one printer Google Cloud Print & now the premium printer Hp Officejet 6700 is showing that & option. I fixed the email address to with the appropriate claim code (4598edne25uvy), I changed the email to [personal information deleted]
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    Hello @db53,

    Welcome to the forums of HP.

    I understand that you have the wrong printer on your Google Cloud Print account.

    I would like to help.

    If you goto, then select printers in the left column, you can choose to delete the printer.

    That it will take off your Google Cloud Print account.

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    I'm not sure about the Gmail app, which may have to be processed by the Publisher app.

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  • HP officejet: Hp officejet 4630 does not print

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    Welcome to the HP community @Alewis324,

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    Check out the links below and try the troubleshooting steps. If the quality does not improve, contact HP to discuss alternatives to the printer.

    1. Fixing poor print quality
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    If you have trouble, let me know and I'll do my best to help.

    Click on the thumb to below testify my help!
    Click on the 'accept as Solution' if I'm you guide to a solution!

    Best wishes

    HP technical support are available by clicking on the following link:

    (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

    (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

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    Thank you!

    Hello @LaylaWi,

    Welcome to the Forums of HP Support!

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    Ultimately, judging by the useful screenshots that you included in your post, you are in the right place to disable two-sided. You just need to click on the Copies & Pages for the appropriate options.

    Please reply to this message with the result of your troubleshooting. Good luck!

  • Cannot sweep the all-in-one Officejet 4630

    Hi all - help needed please.

    Recently bought a printer all-in-one Officejet 4630 and had nothing but trouble, set-up and use it. After several attempts to put in place, everything is roughly in order, though I can't yet scan of the control on the machine Panel (I can scan only through "system preferences" under the apple icon).  Whenever I try to scan the engine control panel (and not through system preferences), using either the wireless network (Airscan or whatever it's called) or the USB cable, I have the following message on my laptop screen:

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    Thank you

    Hi @nckbtlr and Happy Halloween!

    I'm sorry to hear about the problems you are having with your Officejet 4630. I understand that you are unable to scan from the front of the printer. I'd be happy to help you with this.

    In the spirit of Halloween, first I have to ask: what did the Mummy to tell the Agent from HP Support?    Let's wrap this case up!

    I suggest to uninstall and reinstall the software. Please follow the instructions below to complete a more comprehensive uninstall than basic uninstall. I know that these steps look long and convoluted, but I made it easy to follow and have confidence that these steps will solve the problem.

    Scrub / uninstall

    • Open the Applications folder > HP or Hewlett-Packard folder > Uninstall HP
    • Click continue, click on one of the printers in the list.
    • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    • Click Uninstall.

    Reset the printing system

    1. Click on the Apple icon ( ), then click on System Preferences.

  • HP Officejet 4630: Problem installing HP Officejet 4630


    I hope someone in these forums can help me get my printer to work.  I currently have a HP Officejet 4630 who can no longer printer from my computer Windows 10, and I don't know why.  I first had the problem when I upgraded my old computer to 10 Windows, the computer sees the printer, but when it will install the drivers, it says that it cannot connect to the printer wirelessly or wired.  I can print to the printer from mobile devices (iPhone, iPad) simply not my main computer.  I have an older model HP Envy 120 that I can view and print for just fine, but it is my printer to work and I prefer not to use it for day to day general printing which is not a related work.  I think that it is a firewall problem, but to be honest, I don't know how, or what are the changes that I need to check if this is the problem.  When I look at the printer in printers and driver section, it says that the printer is not available and that no drivers are loaded to the printer.  I know that I need drivers, but continuous HP told me no printer is installed and custom install drivers for it.  Help, please



    Thanks for the comments.

    Are able to disable the firewall during installation?

    Here are some troubleshooting wireless;

    Troubleshoot wireless
    1. make sure that the printer is not connected to the network via an Ethernet cable
    Wireless does not work if the printer is connected to the network via an Ethernet cable. Unplug it
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    computer on the network, contact the person who set up your network or the router manufacturer. It could be
    be a hardware problem with the router or computer.
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    Turn off the router and the printer and then turn them back on in this order: router first, and then click Printers.
    Sometimes, disabling devices and then turn their back on helping solve the problems of network communication.
    If you still can not connect, turn off the router, the printer and the computer and then turn them back on in this
    order: router first, then printer and computer

    Still problems? Visit the HP ( wireless printing Center. This Web site
    contains more complete information and up to date on wireless printing, as well as information to help you
    Prepare your wireless network; solve problems when connecting the printer to the wireless network. and solve
    problems of security software.
    Note: If you use a computer running Windows, you can use the tool HP Print and Scan doctor, which can help
    solve many problems, you may have with the printer. To download this tool, visit

    Hope that helps.

  • HP officejet 4630: HP officejet 4630 does not print

    My printer is not printing. When I try to print now come but it dose not print. I tried to print from 2 computers and same problem. Also tried turing the printer works but the problem persists.

    Hi @MichalP,

    Thanks for joining the Forums of HP Support for a solution to your printing problem.

    I understand that you use a HP Officejet 4630 e-all-in-one printer with a computer Mac OS X 10.11 El Capitan and the printer will not print even though it now says "Printing". I would like to help with that.

    You mentioned that you tried a second computer and it did the same thing. The second computer is a Mac as well?

    I would start by doing a Reset of the power on the printer. Maybe the printer is in an error state.

    It looks like the image that you tried to load didn't download successfully so I'm not able to see what it was.

    Please let me know if the power reset helped, or if you need further assistance. If you need to return, please indicate which operating system and uses the second computer.

    In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • HP Officejet 4630: Cannot print photos on paper 4 x 6

    I am trying to print a photo 4 x 6 and I get a message saying "HP Officejet 4630 (network) has a problem that requires your intervention.  If I put a picture on the printer to copy, it prints a copy but will not let me print a photo stored on my computer.   I selected the paper of 4 x 6 size.  Can someone tell me what I do wrong?

    Hey @dia1126,

    Welcome to the Forums of HP Support!

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  • OfficeJet 4630: Restore HP OfficeJet 4630 to factory settings

    I don't know the connection information to admin for web interface on this printer.  Can you send me instructions on how to restore the printer back to factory settings?  Also, what will be the admin password by default once the printer is reset back to the factory settings.

    Hi @HomeTechTeam,

    Welcome to the HP Forums!

    I see you're wondering how to restore factory settings HP OfficeJet 4630 to. I'm happy to help you!

    To restore the factory settings, press down on the main screen, until you get to tools. Press the OK button, then scroll until you see by default. Press the OK button and press Yes.

    Hope that answers your question and have a nice day!

    "Please click the Thumbs up icon below to thank me for having responded."

  • OfficeJet 4630: 4630 can print grayscale using only the black cartridge?

    I have purchased a printer 4630 and want to use it like I did my old PSC1350 - using only the black cartridge for all printing. I can't find any setting of grey for the 4630 that will allow for this. With the 1350, the grayscale setting would prevent any color ink cartridges is used, an unnecessary expense for printing in black on white paper.

    If there is no setting on the 4630 grey scale, can I be sure that black ink is used only for printing without color?

    Hello @clif9710!

    Thanks for posting on the HP Forums!

    Your printer Officejet 4630 should be able to print in gray scale and the options should be in the window of the printer printing preferences.  I was able to locate a document regarding the changing settings in windows 7 print.

    If you do not get the options to print in gray scale you will need to uninstall the HP software, including the old software, restart the computer and re-install the HP Officejet 4630 software again.

    To uninstall the software HP click here: uninstall the HP software

    To download the HP software, click here: driver and software Officejet 4630

    Another good thing about the Officejet 4630 is that it allows to print mode single cartridge.  cartridges for your printer built in print heads which means that it requires no 2 print cartridges.  If you never use the Tricolor cartridge or you are planning on printing in black, you can remove the Tricolor cartridge, put the cap of the cartridge down and close the lid.  The printer should now say "mode single cartridge printing.  Once the printer is closed upwards, you can send your print job and it will print using only the black cartridge one!

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  • OfficeJet 4630: WebServices

    I'm putting up web services if I can sign up for snapshot of ink. Been trying for a week, tried to chat with 4 representatives various hp and keep getting moved from one Department to another. Any suggestions would be greatly appreciated!

    Hi @KSNC

    Welcome to the Forums of HP's Support. I assume you get a connection error message when you try to enable web services on your printer Officejet 4630.

    I also assume that the printer is connected to your wireless network.

    Please define Manual of the printer an IP address manually and DNS servers. I've included a link to another post which has measurements, including the screenshots on how to do it.

    Once you have enabled web services, you should get the information sheet of Web Services with the claim of the printer code. If you wish you can then set up a Custom Email address for HP ePrint.

    If you live in the United States, the United Kingdom, the France or the Germany you can now sign up for the service of HP Ink . For reference, I have included the document Getting Started with HP Instant Ink located at the instant of ink Product Support page.

    If you prefer a live person to help you with the above, I have included contact information for countries/regions where it is currently available at the moment of ink.

    ( United States - HP Cloud Services to 1-855-785-2777) indicating that your call is on the program of instant ink) Monday to Friday from 08:00 - 23:00 and Saturday from 09:00 - 20:00

    United Kingdom - HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays)

    France - HP Customer Service at 435-320-0969 (indicating your call is on the program of instant ink) Monday - Friday 08:00-18:00 (except holidays)

    Germany - the Customer Service HP at 069-2999-3434 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays)

    Please let me know the results.

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