OfficeJet 4630: eprint will be implemented

Hello. Hope someone can help me in plain, easy to understand language please. When I press the eprint button in order to try to get it implemented it trying to connect for a while and then displays the message "connection error. the printer could not connect to the server. Check the internet connection or the proxy setting.  The printer is connected to my router and is connected to my computer that I can print form my computer.  I do not understand what are the parameters of proxy or what I should check on this subject!  I want to install well eprint and be able to use the services and to be able to try the instant service of ink.  Help, please. Thank you.

Hello @jaswal ,

Welcome to the HP forum.

The connection failure refers to the functionality of the web services of the printer. Basically, when it leaves your home network and look for the printer to a network of HP are getting lost, or blocked.

On most home networks, you will have all the proxy settings.

I put a manual DNS.

@happytohelp01, has a good post on how to put in place.

EFax 7510 still does not work after the power off/on several times ePrint

That's a 7510, but the steps are very similar.

You can also call the Cloud service.

Please contact our Cloud Services at 855-785-2777.  If you do not live in the United States / Canada region, please click the link below to get help from your region number.  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Tags: HP Printers

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    If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

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    Click on the thumb to below testify my help!
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    Best wishes

    HP technical support are available by clicking on the following link:

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    -Source

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    In the spirit of Halloween, first I have to ask: what did the Mummy to tell the Agent from HP Support?    Let's wrap this case up!

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