OfficeJet 4630: Instant ink

I have received a faulty cartridge with my instant ink account.  It is impossible to find a number to call and talk to someone to let you know. It's the only place contact I found.  This is ridiculous.  You have millions of products in circulation and you jump through hoops to get resolution of our problems.

I have a 61/301 colour cartridge that will not read my printer. That's all straight out of the package that you mailed to me. How is that going to be resolved?

Hi Sandy, you should be able to contact the team for assistance from HP here: LINK

There is a number in the top right of the page and you will find a button 'Chat with us' to have a live chat with a support technician.

Tags: HP Printers

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    =============================================================================

    See the FAQ below, including information on the "bearing".

    Information - FAQ:

    Connected HP - Instant ink

    Click on the thumbs-up Kudos to say thank you!

    And... Click on accept as Solution when my answer provides a fix or a workaround!

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    @StuartTunstall

    Welcome to the HP Community Forum - we are a community of fans of HP !

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    When you see a post that will help you,

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