OfficeJet 4630 print disappears

I have a fairly new Dell with a HP 4630.  Everything worked fine until a couple of days.  Watch impression box takes place and closes but nothing prints and nothing appears in the print queue.  I tried re-installing the printer, reinstall the drivers, doctor of printing, and. Al. but the problem persists.  HP test pages print correctly.  Only when I try to print any pdf file of the document, etc. no dialog box pop up, shows progress, closes and nothing prints!  Any ideas?

Hi @JiminTN , welcome to the forums there.

I read about how you can't print from your Dell PC currently as the print jobs are not send to the printer.

I would first try all the steps in this guide: print jobs are stuck in the print queue

If there is still printing problems, rerun the print and Scan Doctor and let me know the specific results or send me a screen shot in your next message.

Also, include what operating system you use please.

Have a great Monday

Tags: HP Printers

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