Officejet 5610 all-in-One: cartridge Error message:-see the documentation for the device to solve the problem
I used Cartriege world genuing HP ink cartridges refills for the past 3 years. These cartridges are about 3 months charging sine and worked very well. I just print a page and then got the above message for the first time. Any help?
Thank you
lurcher1
Hello @lurcher1,
Thank you for visiting the Forums from the HP Support! I see you are using cartridges refilled with your HP Officejet 5610. You have always used refilled cartridges, but now you've found a cartridge error.
I would like you to start troubleshooting here: 'incorrect print cartridge' or 'Print Cartridge problem' message on the Panel of printer for HP Officejet 5600 all-in - One Printer Series
You will notice Solution: use genuine HP cartridges :
'HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no could not solve your problem of print quality. »
To get a better understanding to take a look at the documents below:
Can I recharge the ink in my HP ink cartridge?
&
HP vs reloaded cartridges inkjet print cartridges
I hope this helps, if you still get the error message after replacing authentic ink cartridges, I suggest you contact our technical support at http://support.hp.com/us-en/contact-hp. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html
This is a great question other clients may also wonder; Please click the "accept as Solution" if you think that this message has helped you, or could help others. You can say thank you easily by clicking on the ' Thumbs Up ' below!
Tags: HP Printers
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