OfficeJet 5740 e-all-in-one: the printer display shows 'downloading' message despite no web service implemented

I got a new Officejet 5740 e-all-in-one and put in place a few days ago. It is implemented in a router which is also a modem.  I've implemented any web service.  My network is password protected, and I'm the only one on this subject.

A couple of times I arrived in front of the printer and there was a screen that says that there is a current download, and he showed the percent completed. This surprised me because I have not implemented in web services for the printer.

I cancelled the download, both times.  The second time I accidentally typed the screen again.  I don't know what button I hit, but it has printed a message that says that my printer is now web enabled.  He also says that my printer has an email address.

I went into the web installer, and it seemed to me that I had not implemented the web.

1. what could it possibly download?

2. If it does not complete a download while I'm not looking for, will there be a record of this?

Hi @Andrew111,

Thanks for joining the Forums of HP Support for a solution to your printer problem.

I understand that you use a 5740 Officejet from HP printer e-all-in-one with a computer of Windows 7 and you noticed that the screen of the printer said there was a current download, which you surprised because you but you did not set up web services. I would like to help with that.

You mentioned that the printer has its own e-mail address. Web services have been enabled for the printer to have an address of mail @hpeprint.com. It is possible to disable the ePrint and printable HP once the HP Web Services has been enabled.

The download that was underway was probably a printer update, which will come by automatically. Nothing to do with the computer. I don't think there is a record of updates of the printer anywhere.

Please let me know if that answers your question...

Tags: HP Printers

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