OfficeJet 5740: officejet 5740 - scan of the computer cannot be activated - cause communication error

Similar Questions

• HP Officejet 7610: Scan of the computer cannot be activated or scan and combine them into a single pdf document.

  I've recently updated to macOS Sierra 10.12 and scanning to HP computer software cannot be located when I open the HP utility.

  I can't find a further recommended HP software for my device other than El captain in operating system online.

  If I try to scan through preferences systems for printers and Scanners I can open the scanner, but I can't create a PDF combining into one document - it cancels the procedure after about 2 pages!

  The scan HP Destinations 'PDF for Adobe Reader' is red 'could not locate the target application that might have removed or uninstalled. File format = "PDF".

  How can I get that back?

  Thank you

  Hi @JOGL,

  Thank you for joining the HP Forums!

  I understand that computer analysis can not be activated as well as the scan and combine them into a single pdf document. With your printer HP Officejet 7610. I am pleased to see that for you!

  At this time for this model. There is no software and drivers for Mac OS X 10.12 again, given that the operating system has just been launched, it could take some time. For the time being, you can try to use HP Easy Scan to see if that can meet your scanning preferences. In otherwise, all we can do is wait for the software and drivers to be released.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Thanks for posting and have a nice day!

• Scan of the computer cannot be activated.

  HP Photosmart Pro N911a 8600

  OS X 10.8.3

  I'm unable to scan from the printer on my Mac.  The Mac does not appear on the list of available devices ' scan to ' on the printer (although my other Windows computers do).  Enable the computer to the printer utility analysis does not work.  I get the error Scan of the computer cannot be activated ~ unable to communicate with the device.  I uninstalled and reinstalled all the software and drivers for the printer.  I have also tried to enable sharing on the Mac, but still does not work.  I can do EVERYTHING else very well including the analysis of computer to the printer.

  Hello

  Please go to System Preferences > sharing.

  Ensure that the computer name field is set and include only English characters...

  Otherwise, click on modify and change accordingly.

  Now, restart your Mac and check differences while allowing the Scan of the computer.

  If the same persists, click on the Apple icon, install any available software update and see if that can help you.

  If there is still no try to change reset the printing system, then reconfigure the device by following the HP Installation Wizard (under Applications > Hewlett-Packard > utility device) and look for any change.

  If there is still no change, remove the software by following the HP uninstaller program.

  Then go to computer Finder > Macintosh HD > library > printers and move the HP folder to the trash.

  Open the PPDs > contents > resources. You can search the 8600 folder and remove its pilots in the trash.

  Fix permissions of the drive as follows to avoid any possible permissions problem:

  Hello
  Follow the steps below to repair disk permissions:
  
  1. open the Applications folder.
  2. go to the Utilities folder.
  3. double-click on disk utility.
  4 Select the hard disk that contains the boot volume.
  5. go to the first aid tab and select Repair disk permissions.
  Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The progress log shows when the process was completed.

  Finally, reinstall the latest version of the software below by selecting the recommended HP software:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-107214-1&cc=us&DLC=en&LC=en&OS=4142&product=4323659&sw_lang=

  Shlomi

• 120 envy: envy 120th Scan of the computer cannot be activated MAC running El Capitan

  Hi guys,.

  I recently installed it all above named mentioned HP printer software but for some reason, I can't Scan for compatible computer.

  I need to work in order to scan a batch of documents and consolidate in 1 file.

  The native application of the Mac scanner handles scan page by page and saves it on my desk. but I really need the batch option to work.

  I followed all the standard procedures to reinstall the software, resets etc, but I'm still having the problem.

  Under the HP utility screen, I have the scan to computer option on the bottom of the menu. I click on that and extract information. Then I get this message as well as the red dot

  "The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

  I made sure all the software is installed and I still have the same question.

  I can connect to the printer and scan of the web also. I just seems to be a problem with the HP utility App and the printer.

  Any advice would be appreciated.

  Thank you very much.

  Paul.

  Hi Paul,.

  Download and install the HP Easy Scan application below:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Then, open the HP utility and try to activate the Scan of the computer again.

  Please let me know the results,

  Shlomi

• HP5520 Scan of the computer cannot be activated.

  Hello everyone

  I wonder if someone can help me.  I bought a HP5520 all in one printer this week.  I have put in all and I have no problem printing on my WiFi, but it will not scan.

  I use an iMac computer with operating system of 10.9 Mavericks.

  I followed all the advice from other users on the Forum and on the HP website with no luck.

  I get the message computer scan can not be activated.  I've uninstalled and reinstalled the software several times with no success.  Regarding the HP utility there is the option "Enable the analysis to the computer", but it is grey so I can't select.

  Any help woud be appreciated.

  Pete

  Hello pottypeteand welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems with scanning.  I would like to help.

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend reinstalling the HP Photosmart 5520 e-all-in-one software full function and drivers.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• OfficeJet 7612 scan to the computer (RESOLVED)

  I wanted to just let everyone know if they have a problem with the inability to scan from the printer to the computer you need to install the NETWORK that this feature does not work on USB.

  1. install the printer on the 'network '.

  2. open the HP software

  ' 3. in the category scan search for ' manage the scan to the computer.

  4. turn on the scan

  Now on the device (scanner/printer) try to scan and you will notice that it will work...

  hope this helps everyone.

  True that the method USB does NOT appear the analysis of management for the computer zone

• OfficeJet pro 8500: Officejet 8500 scan of the computer

  I try to use the scan to computer option.  The scanner sends me this turn on my computer and I don't have the software and it can not find anywhere...

  This site has me fired everwhere and in circles.  The assistance Center has only notified me that I am not under warranty... I know that!  How can I get the software?  That's all I want.../cry

  TIA.

  Hello
  
  Thank you for using the HP forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/identify?q=8500+Pro & Tool = s-002 #Z7_3054ICK0K8UDA0AQC11TA930O2

  Please select your correct printer model, Win 10 people system and FULL of features before you download and install software.
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer
  
  To scan from printer to computer, you need to install the printing software full of features first.
  Once you have installed the software,
  
  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

  

  

  Hope that helps.

• HP Officejet 6500 - scan of the computer has disappeared on my Win 7 machine and does not exist on my Win 8

  On my Windows 7 machine:

  I used to be able to start "scan my computer" page printer to my control panel, but this feature has been moved (again), perhaps due to an update. Where can I find this feature?

  On my Win 8.1 machine, where can I find a scan of the computer? Currently, I have to use an application of scan user interface modern stupid I have donloaded and installed from other Windows store. I would really like to scan to computer back.

  In fact, I have to pay extra if someone could invent a computer that works the same way on the day the day.  I'm getting a little tired of playing with technology (PCs, iPhones, etc) all suffer a 100% failure rate.

  Hi ou81aswell, welcome to the forums.

  I saw your post about losing your computer option scan. I have some suggestions for you. I can't guarantee a difficulty, however, of course I'll try!

  On your Windows 7 machine and your machine Windows 8.1: run the HP printer install wizard for Windows which will install the appropriate drivers.

  In addition, reset the printer and make sure it is plugged directly into a wall outlet. Avoid power bars, etc.

  Let me know what happens!

  Kind regards

• OfficeJet 8600: scan of the computer does not work on mac officejet yosemite 8600

  I tried the fix in the forum for the officejet which will not sweep with yosemite.    I used the driver for 8600 officejet Yosemite.   I restarted the router, computer and printer.  I also struggle with the print function.  Every day, I have to turn off the printer market to find the computer.  I have a macbook pro computer running OS X 10.10.2

  It's very frustrating!  Help, please!  Thank you!!

  Hey there @texasjane!

  Thanks for posting on the HP Forums!

  I should be able to provide assistance with the issue between you and your Officejet 8600 scan Mac OS X 10.10. You mentioned that you have already installed the full features of HP Officejet 8600 software but still have no success.  Your also get some printing problems.  The Mac indicates that the printer is offline when you try to print?

  Its possible that an update is available for the Mac on the HP software.  I recommend checking the Mac to make sure it's his print more up-to-date and scan drivers.  To check the updates simply click the Apple icon in the upper left corner of the screen.  Once your in the Apple menu, select App Store.  Within the App Store, you can click updates at the top of the window.  Check and install the HP updates that may be available.

  I suggest try to analyze using one of the construction in Mac as Capture of Image applications.  If there are problems with the HP on Mac 10.10 software then you may be able to bypass them with Image capture.  Image capture may be located in your Applications folder on a Mac.  You can also find it by linking the Image Capture in the Mac spotlight.  Spotlight is the magnifying glass at the top right of the screen.

  If please, after back and let me know how it goes!

  I hope this has been helpful!

• Scan of the computer is not activated after reboot

  I have an Officejet 7500 a wireless connected to my network. A Windows XP system installed the management software. I have activated the service computer scan and it works very well. However, the XP system shuts down every night and when it is restarted the computer scanning function is NOT active.

  Is it possible to activate computer scan automatically when the XP system starts? It's a pain in the neck having to open the management console and activate it manually every day.

  Thank you.

  Hello

  Have you installed the latest version of the software from the website or used the original software?

  The eralier indeed requested software to allow scanning to computer restarting the PC, the latest version of the software allow however to paramantly.

  If you have the original software (can be identified by its black background) uninstall by clicking programs > HP > Officejet 7500 a > Uninstall.

  Then download and install the latest version of the software below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109374-2&cc=us&DLC=en&LC=en&OS=228&product=4083652&sw_lang=

  Shlomi

• Acer m52265 and kodak 7AIO printer. Print via USB. Wi fi sees the printer, cannot print at all, communication error.

  This combination is used to work through the USB port. I replaced the cartridges and since then I can't it will be printing again, USB or WiFi. I have updated the printer driver. The printer display full cartridges. Anyone able to help?

  See you soon (not so) * address email is removed from the privacy *.

  Hello

  (1) operating system do you use?

  (2) what is the full error message
   
  Open the printer Troubleshooter
   
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
   
  Printer in Windows problems
   
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
   
  I hope this helps.

• HP Officejet Pro 8600 Plus stopped Scan of the computer... Said the computer could not be found. Help!

  Hello

  I've been enjoying our HP Officejet Pro 8600 more MFP for a year now.

  Analysis of the it function on our machine no longer works. It indicates that the computer cannot be found. I used this feature all the time in the past.

  I can acquire a scan from an application, like Photoshop and I can scan to a removal storage device, but I can't use the computer Scan, and I really liked this feature!

  A few days ago, our computer has been infected by a virus. A Norton agent could succeed in eliminating it. Do you think this could have disabled the feature computer scanning?

  How can I get the MFP to recognize my computer again? I've looked up and down and impossible to find the solution for this.

  Thanks for any help you can provide!

  (With the help of a HP PC with Windows 7 64-bit)

  This solution fixed my problem:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/scanning-function-does-not-work-but-able-to-print-from/m-p/3604099/highlight/false#M83505

  Thank you very much!!

• OfficeJet 6700 Premium: scan of the computer is that is no longer enabled network connection has been lost

  "scan of the computer is no longer active network connection has been lost" appears every 10 minutes or so on my "[redacted] Compaq 8200 Elite Minitour Convertible" is connected to "6700 Premium e-All-in-one Officejet - [redacted] H711n.

  I have already run the 'Locator solutions and update".  He finds nothing.

  I don't know what else to do.

  Please provide the following information if anyone can help including:

  The printer model - done

  Complete and detailed problem description-

  Operating system on the computer (including service pack revision) - done

  Connection method - Direct wireless, wireless, wired LAN, USB? -

  Brand and model of router and modem? -

  Error messages - on the screen of the printer or computer, no matter what flashing light patterns?

  If wireless, in the event of problem, what is the status of the blue wireless light on the printer, active, disabled or flashing? –

  Power off the printer and the router. Power on the router and wait 3 minutes, power on the printer. It connects to the router now? You have a valid IP address?

• HP OfficeJet Pro 8610: Impossible to activate the scan of the computer, complete the installation of the utility

  I'm not able to activate the analysis of my desktop computer or my laptop. I pedaled power the router, printer and computers, ran disk utility and repair permissions, I uninstalled the printer and reinstalled. I received a message that the installation of the HP Officejet Pro 8610 has been completed successfully, but when he goes then HP utility-Setup-HP Officejet Pro 8610, happens to alerts from HP and I get the error message: "a critical error has occurred. Please restart the application, and then try again ' and I am unable to continue. Download and open HP Easy Start are successful but he opens the HP utility at the end and I get the same message once it arrives to alerts from HP.

  Opening to the high HP utility-HP Officejet Pro 8610 and clicking on scan settings, Scan of the computer initially appears without the box checked to activate this function and the error message: "the computer Scan is disabled. You can always start the scanning of your computer software analysis - for example, HP scanning "." Click on the button to activate the Scan of the computer generates this error message: "error of Communication. Unable to communicate with the device. Check the cables and the connection parameters. If the problem persists, try restarting your computer and the HP device "."

  In the window of the printer, press Scan and the Scan of the computer selection produces the error message: "not found computer. Scanning software HP is required for this feature. If installed, open the HP utility and under settings of scanning, select scan to computer and enable "."

  I tried everything suggested, and what I found online to try.  I'm missing something or not doing something correctly?

  Thanks for any help!

  Hi @3star8,.

  Welcome to the Forums of HP Support! I read your post and see that you are unable to activate the computer option via the software scan. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I think that the procedure described in this post, will help solve this problem. Here is the link: Re: impossible to activate the Scan.

  This is the URL of your drivers, e-all-in-one-HP Officejet Pro printer 8610 series full feature software and drivers.

  Please let me know the result and if there is anything else I can help you. Thank you.

• Activate the Scan of the computer? OfficeJet 6500 a Plus

  Does anyone know how do enable this each time you want to scan? God forbid you try to scan from adobe first... then you need to restart the grid to get everything to work. I wish that they would reveal this shit FIRST before buying a simple all-in-one.

  Hi realjax,

  In this version of the software we tried to give the customer analysis options to manage their activation to the parameters of the computer. The printer was still able to scan from the software. In this way our software was not using the resources of system of clients all the time. In later versions of this software, we took notice of the customer and activated the scanning to computer active during the installation of the printer.

  Activate the connection to scan to the computer

   

  Follow these steps to activate the connection of scanning between the HP product and the computer.