OfficeJet 5745: New Office HP 5745 jet does not copy or scan from glass

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• HP Officejet Pro 8600 Premium: Printer leaves black lines during copy and scan from ADF

  I know this question has been asked several times, but whenever I try to copy or scan from the automatic document feeder, it leaves black lines on the copy (with the document on the works of glass like a charm).  I've read through the forums and have tried the advice to unplug the machine and so on, but none of these suggestions work.  Any help would be appreciated.

  Hey @Huskers1,

  Welcome to the HP's Support Forum!

  I see that you have some problems with a line when copying from the document on your Officejet 8600 Premium feeder e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Get a little water and a lint cloth.
  2. Open the left upper part of the printer, where the document since the charger goes into the printer. It should open up as you opened a book.
  3. With your damp cloth wipe the rubber stamp, the rollers in the cover and the casters on the bottom of this section.
  4. Again open the left side of the printer, as you opened a book.
  5. With your damp cloth, wipe the rollers, you will find inside this section.
  6. Close the upper sections of the printer and open the flat section.
  7. With your damp cloth wipe the rollers and the white bar you see on top of the printer
  8. Clean the glass on the left side of the printer.

  Once all the pieces you cleaned dry, please let me know the results. If you remove the line, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• New Laserjet M1212nf MFP does not copy or scan. Not taking in the documents document feeder

  Product: Laserjet M1212nf MFP

  OS: Windows Vista 32-bit, Windows 7 64 bit

  USB 2.0 connection

  Scan software Readiris Pro

  Have installed a new Laserjet M1212nf MFP. When I send a document to print, it produces an impression outside, well wrapped on the ends because of the heat.

  The copy function and the scanner or never do not produce print outs. The bar with light moves on the copy/scan with the light area, but no print out.

  In addition, for the copier/scanner document feeder does not pages.

  I installed several LaserJet using a number of operating systems in the past.

  Best wishes

  Shanefg

  Hi Shane,

  Thank you for the additional information. You experience a hardware problem with the scanner in the printer mechanism. The following additional options depending on your current status of the warranty on this printer.

  In the guarantee:

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

  Out-of-warranty options:

  http://support.HP.com/us-en/document/c02652026

• HP 6520: hp 6520 does not copy or scan

  Hi, my HP 6520 all-in-one printer not scan or copy. The light bar is not moving from underneath the edge. The printer prints very well. Should I check?

  Hi camfordyce,

  It seems that there may be a problem witht physics e scanning mechanism which is proventing bar scan to move.

  The printer probably needs a form any intervention of service.  I don't know if your printer is still under warranty.

  You can find infromation guaranteed on the link below:

  http://welcome.HP.com/country/us/en/privacy/limited_warranty.html

  If you need to contact HP, you can use this link to find the appropriate phone number:

  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  I hope this helps.

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  Hello

  Could be updated Windows 10 recently. Please check your history of updates of Windows 10 and remove/uninstall kb3132372

  Note: Microsoft is working with Adobe now:

  https://support.Microsoft.com/en-us/KB/3132372
     
  To uninstall this update, click Control Panel, click System and security, click on view installed updates in Windows Update, then select in the list of updates.

  Kind regards.

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  If the video card that you have purchased dose not a legacy vBIOS it will never start. An update of the BIOS doesn't solve that.

  It is likely that your new video card has a vBIOS UEFI and that only is for the PC motherboards newer than yours which have a UEFI BIOS. Your motherboard has a legacy BIOS. 2012 is the year of model when the UEFI BIOS more or less became the de facto on motherboards standard.

  I return it for a refund. Find the candidate of video cards that support the old BIOS. It can be inherited only or switchable vBIOS (legacy or UEFI) vBIOS.  I suggest looking at the site of Sapphire Technology. ZoTac is not known to provide enough information about their video cards in the way. You upgrade a pre-built desktop PC and it's different and a little more difficult to set up a DIY PC. I looked at the site of Zotac and see that nothing is said about their video vBIOS cards.  I would return to the map.  Carefully read the specifications of the video card. A candidate for your motherboard card must have inherited vBIOS support or simply, it won't work.

  ZOTAC (they don't say anything about their product vBIOS)

  https://www.ZOTAC.com/us/product/graphics_card/GTX-970-amp-extreme-core

  Sapphire Technology

  http://www.sapphiretech.com/catapage_pd.asp?cataid=305&lang=eng

  Because you look at game with 4 GB cards. Take a look at the following map. It has a double vBIOS. legacy and UEFI. http://www.sapphiretech.com/productdetial.asp?pid=640A98CD-0CF0-4191-B75C-CA2800111ADB&lang=eng

  

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  HP Officejet Pro 8600 more indicates 'missing or does not print head ". I did 4 HP instructions and now I'm #4: contact HP. I cleaned the heads, replaced the 4 cartridges, removed and replaced the unit restarted, everything. Now what?

  There is a document with measures to help address the missing or condition is not the print head.  This document can be found here.

  From your post, I understand that you did some the most of these steps, but run Solution 4: replace the print head.

  If you are still in warranty, HP can replace the printer/printhead without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

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