Officejet 6310 all-in-One fainted during the printing and copying
I have an Officejet 6310 all-in-one. I have Windows Vista. Yesterday, I replaced the black cartridge with HP98. Now when I make copies or print a document, print the page gets more light and more light, about 1/3 to 1/2 through the page and very light down by a horizontal white line through the text. I cleaned the cartridge with a damp cloth, I ran the command of cartridges clean but also align the cartridges. I turned off the printer and unplugged and restarted again. When I run a self-test page, especially the black line went up to 2/3 of the way, then it is empty at the top and gets darker, then the last 1/3 is fine. The test pattern shows a few holes in the grid to black.
I just checked the cushion under the black ink cartridge and it is saturated with ink. I don't know that is where the problem originated. I would be very grateful of any advice to solve this problem.
Is it a HP cartridge or a charging/reman? It seems to be a faulty cartridge. If it is an original HP, then check the warranty of the cartridge as shown here.
It is unlikely that the ink that you see in the field of the service station is the issue. The ink that you see is the result of the normal maintenance routine that the printer uses to keep the printheads from clogging. It is normal that there is ink in this area.
Tags: HP Printers
We use an Officejet 6310 all-in-one printer. Computer of my wife, a laptop Toshiba Satellite Windows 7 Professional, has suddenly come to the point that it will no longer send faxes from the computer screen. We get an error message that something must be installed or reinstalled. We have lost the CD of the software provided with the printer. We can send a fax if we have a document printed to power the machine, and we can print faxes. We lose a lot of paper and ink because of this problem. Help, please.
Given that the Fax icon is not displayed in the window of printers and devices, you need to uninstall and reinstall the software again. This should solve the problem.
HP Officejet 6310 All in One "cartridge error - remove and reinsert cartridge on the left."
Help! With this error message, it is not allowing me to print at all. I did the steps to clean the cartridge and carriage of the printer inside, twice with no result. I turned off and unplugged the printer several times also. In addition, the cartridge that I just put is new. Frustrated. Thanks for any help you can send my way!
Looks like you did the correct steps to try to resolve the problem. If you did all the steps on the below link without resolving the issue, the hardware may be damaged.
After checking all steps have been completed, please call HP at 1-800-474-6836 for see what upgrade options are available for this model.
Is HP OfficeJet 6310 all-in-One a x.
I have a HP Pavilion Entertainment PC 64 bit Premium Home Edition software.
The Officejet 6310 is not an E-print printer, he was released before we eprint available in our printers.
HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work
If HP is unable to repair it, nobody else can either. Buy yourself a cheap Canon scanner if they cannot make it work.
I used the CD that came with the printer and downloaded the driver of HP drivers several times and always, it hangs during the installation phase. I have a Dell Inspiron E1505 with XP SP3 and I connect to the printer via USP.
I suggest that during the installation process, open the tasks Manager and lookout for a process called Wrapper.exe tab process as soon as it appears, end of the process.
I bought a HP all-in-one Officejet J5780 in 2008 and all this year I started having problems printing. I am a student online so I need to print assignment or documents related to the class of my laptop, or make other personal business which involves an impression. I connect the printer to my laptop with a USB port. I have Windows 7 Edition home premium on my laptop. When I bought the printer, I used it with another laptop with Vista. Last year, I bought a laptop.
I'm going to open a document, click on print, a box will appear as if sending information to the printer, and then nothing happens. The file is located in the print queue whose status is empty. Sometimes stop the printer and re - start, it would start printing once reconnected. But no more. Sometimes if I start my printer first, let it sit, start my laptop, let it sit a bit, connect the USB cable, let them rest a bit, then try to print it will work. But it is rare now. Sometimes if I am performing a repair online it suddenly started working. But it becomes harder and harder.
I guess I need to new drivers or something, but I don't know which ones to download from HP. This new laptop does not recognize the printer software disk came with.
I try to start printing HP and doctor Scan and it detects my printer at the start, but at the next step, it does not, said that it can not be connected. I can print an alignment page or test page.
Or is it time for a new printer?
I know that is not the USB port on the laptop, because I used the plug with other types of USB cables and everything works. I was wondering if the printer USB cable is bad or corroded the output on the printer itself. I bought a new USB cable and tried. The printer has been detected, updated drivers, and until now it works fine.
HP OfficeJet Pro all-in-One 8610 print intermittently
This is a request for additional assistance from HP, Apple and AT & T Community Forums
Machines and affected software:
Printer HP OfficeJet Pro 8610 e - All - In - One.
Serial number: CN4CNE3463
Last updated: 06/09/16 (Version 5.0 (4.1.1 P, S; 5.17.1 F).)
iMac 21.5 inch late 2009 (daily use)
Serial number: W89415S5PC
OS X El Capitan: Version 10.11.6
MacBook Pro 13.5 inch late 2009 (occasional use)
Serial number: W8942UW766D
OS X El Capitan: Version 10.11.6
MacBook Air 13.5 inches mid 2012 (daily use)
Serial number: C02HX3ZADRVC
OS X El Capitan: Version 10.11.6
Wireless router: AT & T U-verse ARRIS NVG589
more AT & T Wireless Access Point VEN501 device
Wireless Router Range Extender: Linksys RE6500
Multipoint unresolved printing problem:
HP OfficeJet Pro 8610 had printed out successfully all the three above mentioned computers since the purchase of the 04/04/2015. End of August 2016 he started intermittently refusing to print wireless, sometimes do not connect wireless or holder from job to job.
09/06/16 I posted the question on the Forum of community HP between 07/09/16 and 08/09/16 had dialogue on possible solutions. I followed the Commission received and interpreted it following recommended tasks - all without result:
(1) sequential power off and cord power to the router Range Extender, OfficeJet 8610 Pro and iMac and removal after 60 seconds of powering the devices in the same order. Result: would not print.
(2) off wireless to iMac. IMac connected to a printer via an Ethernet cable. Printer would not print.
(3) tried to scan the printer for iMac's wireless: would not scan.
(4) tried Scan via an Ethernet cable from the printer to iMac: Scan worked.
(5) connecting iMac via an Ethernet cable to the router and printing system reset iMac to remove the printer and then added printer as directed by its name: HP OfficeJet Pro 8610 . The results have been mixed:
(a) wireless to iMac to the router and Ethernet cable router for printer: test page printed.
(b) the iMac to the router and wireless router for printer: test page will not print.
08/09/16, having nothing specified by HP Community Forum, I contacted AT & T, the provider of my router and all my services (wireless, broadband, Internet, fixed phone) for the Support service.
AT & T: recommended
(1) make a new Setup wireless printing HP itself using my secure wireless network name and password, and then perform a reboot of the router. Between the two actions (new set-up and router reboot), the printer starts and print a previously submitted test page. To confirm that the printer was actually working, I turned off the printer, waited, he turned back and tried to print Test page: the page not print.
(2) AT & T then told me to do a new manual of the printer setting. Just as I got Set Up on the screen of the printer, the printer prints the Test Page.
AT & T told me that the printer should work fine now.
Once I have shut down my system and restarted the 09/09/16, I found that I could not print anyway:
Wireless to the router for printer
Wireless to the router and Ethernet cable for printer
Ethernet cable to the router and wireless to a printer
Ethernet cable for printer
Another experiment on 11/09/16 led to erratic printing depends on the original machine:
1 iMac for HP printer: wireless printer for iMac gives not the Page of Test sent for printing, but a series of blank pages, followed by several pages of code and followed by more white pages. Code pages are all the same and then talking about the Cambria police (body).
a. the first pages all State: %! PS-Adobe-3, 0% APL_DCS_Encodiong: UFT8% APLProducer: (Version 10.11.6 (Build 15 1)
b. human beings second page with: 14 start/FontName dict / TJOLUV+ def Cambria
Page 2 on three subsequent print reading attempts the same as above, except for a different set of letters before "+ Cambria". A UAXKPA, a JJCFBS, and the third is WOKHHG.
2. yet, when I tried to print the Test Page of the MacBook Air and MacBook Pro wireless, printing is successful (i.e., the test page prints and do not print pages blank and coded.
I'm sorely need a remedy to this overall situation.
- What is originally intermittently, the HP printer?
- What is originally a wireless printing and Ethernet to vary?
- What is causing the iMac to print Virgin and code pages when the MacBook Air and MacBook Pro both print pages "regular"?
- The question one demanding a new router?
- DOE the question indicates the need to uninstall the printer and then perform a reinstall?
- With all machine software updates could be software problems cross machine?
Link to the firmware.
My computer HP Envy Phoenix 810-470pc will print and fax, but not to analyze my HP 5740, I can scan from the printer and send it to the computer, but cannot scan to the computer, I reinstalled the software and it hooked up via usb, but it still does not work. Windows 10.
Welcome to the HP community @retiredrudy,
I read about the problems you are having with the scanning from or to your Officejet on Windows 10 5740. See the link below and try all the steps in order and you should be able to scan in progress!
Let me know if you encounter any questions!
Best wishes to you!
Display thanks to my answer for you help today by pressing the "thumbs up" icon below!
I use HP photosmart Essential 3.5 on Win 7 pro 64 - bit Home to print photos, I am printing 2 5 x 7 photos by 8.5 x 11 pages, the printer load photo paper and sometimes sends an error "on paper", I hit ok and it prints but it prints 1/2 or less of the first photo and any 2nd photo the quality is great, just want to print the entire photos and no ink on half of the photos, any help would be great thanks.
Sometimes, the results depend on the program you're using to print.
Test the printing of two photos on 'plain paper '.
Make sure that the media type is correctly selected (Photo paper)
Try / consider:
Try to print pictures using Windows Photo Viewer > as well as other settings, check that you have enabled "Copies of each image.
Reference and examples:
- Photo printing with Windows for Windows Photo Viewer
Paragraph > print Photo on the main plate
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I have a printer all-in-one color HP Officejet 6310, connected to the network. The ink levels are fine - I just bought new ink.
The printer cannot print in color, my computer Windows laptop, no problem, but will print in black & white Mac.
Why? Y at - it an option for color printing that I haven't checked? How can I fix?
go to the icon of the Apple at the top left > system preferences > printers and scanner/print and scan / print and fax.
remove the printer using the "-" lower-left next to the icon (+)
After you remove > press the plus (+) icon. > Click on 'Add a printer or a scanner', if it has given you this opportunity.
in the new window > click on the name of your printer. Then check the bottom > NAME, LOCATION, PRINT USING (USE).
Make sure the part "USE" or "PRINTING to AID", it should be the AIRPRINT printer name not.
Then ADD at the bottom right. > try to print in color now.
My all-in-one OfficeJet 6310 repeatedly says "Paper jam" when there is no paper jam, and I have to keep pressing OK until the printer prints. Sometimes the back panel pops out and I have to re - insert. Sometimes the paper (I use HP paper) feeds wrong on one side and jams. Usually before the printer indicates "Paper jam" there is a dull inside, as if the printer is going through a series of internal cycles. Then a blank sheet of paper feeds through. This printer, renovated, was sent to me by HP as a replacement in 2007. It works fine on the copy, scan and fax. Printing is the big problem. All the answers? I can't see all pieces of paper or something in the printer. I use a HP Pavilion Notebook PC DV4307cl with Windows XP.
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Best regards, Jabzi
I have a HP 6310 of all-in-one desktop. My scanner was working fine until I changed my PC running on Windows & Pro. I tried various solutions proposed by the community and the last test has been with HP Print & Scan Doctor 4.3. Follow the instructions on the screen. Also I could hear the ROAR scanner far when the message to display "HP Scanning" window showing on the monitor. The program checked all checks i.e. Device Manager, Scan Driver Check, device status, window (WIA), solution, registry, Scan Flow Manager & Digital Image Monitor HP Center. Only two controls that had yellow Triangles were HP Scanner Twain and Front Panel Test. The HP Twain Scan error message was ' the twain component is used by another process even after a reboot. Remove the software by clicking 'uninstall '. Reinstall the software with the product CD or by downloading the latest full features software of HP customer service (recommended). Note: You should always be able to scan from applications such as Microsoft Paint. If this will meet your scanning needs, and then click 'Skip '.
I am not that technica l and would really all members to guide me through the process in order to get scanner work. When I go through the movement of the scanning of a document via the HP Solution Center, I go for the selection process the file type I want the document to be registered as (somewhere e.g. office) but get an error message. I would appreciate help to resolve this matter without spending money to call the telephone helplines HP as currently unemployed. Thanking you in advance.
I just wanted you to know that after following your instructions for uninstalling and doing the clean boot procedure, my scanner works now - thank you.
Have a problem with the scan option. Single House appears in the window when there are also files and electronic mail. I went to the HP site and I removed all ads by HP listed in my programs because I was told to do and then downloaded the software and drivers for my system Windows 8.1. After downloading and extracting an installation window open and I clicked on install you are prompted. An error window opened and said: (the system cannot find the specified file). If the installation has not been installed. I went to HP site troubleshooting and it said download the troubleshooting and the program doctor Scan, done and got the same error message during installation. What to do now?
Hello, welcome to the @navycwo4 Forums! I hope you enjoy your experience
I noticed your messages on the error message that you are experiencing when you try to install your printer on Windows 8.1. I'm going to share with you a few suggestions.
1 make sure that the Internet Explorer pop-up blockers are turned off before downloading the installer
- Try to install
2. If you are using McAfee secure Live or any other firewall, please temporarily disable the "real-time scanning".
- Try to install it
3. go to the start screen (you can also press windows + R to open the Run dialog box) and type %windir% should display the windows folder.
Click on the folder and scroll until you see the files. Search for a class named 'HPWINS *.» DAT"(le * est un nombre qui varie) remove this file and retry the installation."
- Try to install it
I wish you good luck and please let me know the results!
Have a great Tuesday
I thought I could install my new Officejet 6500 as a printer network during the weekend, but apparently, HP had a different opinion...
I use a netbook for my work as I travel a lot. Unfortunately, the screen resolution max available for these computers to wide screen is "limited" to 1024 x 576, which is less than the minimum required by the installation software (800 x 600), so I can't just install drivers and software. I tried to download the drivers from the HP support site, but ran into the same problem again.
I'd appreciate any help I don't have a desktop or a laptop with a ratio of the 'normal' view and I'm stuck with a machine that is "useless"...
Thanks a lot in advance!
Yes. When you get to the window system requirements check, click the button cancel while now the keys Ctrl + Shift. It will bypass the sys. Req. check and continue with the installation. You may need to do this several times for the installation to continue.
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