OfficeJet 6500 a +: [El Capitan] duplex resets and unusable scan to PC option

Hi all

I encounter a bug very annoying with the latest driver for my Officejet 6500 a + (E710n) on MacOS El Capitan.

I equipped module two-sided to two-sided printing from the printer and enabled this option in the printer to use. Hoever, every time I do a printing two duplex printer is automatically disabled.

I tried to reset the printing system of the operating system, removing the drivers, reinstalling them and everything I could find on the web and on your support pages.

I have this problem persists.

I hope that the problem would have been fixed sooner or later, but nothing seems to happen.

Is this a known bug/problem that can be fixed or not?

It's really frustrating set the duplex option, each time I need to print a document and somethimes it lies a lot of paper is wasted because of this problem.

Without forgetting to mention that the very useful option "Scan your PC" seems to have been completely forgotten by HP and it's still useless.

You will anable it new or not?

I regret to say that I am really unsutisfied by the media.

I bought a HP printer because I thought that the brand would have the guarantee of quality of the product.

It seems I was mistaken, from the day I bought the printer, I had problems even more each version of the driver.

Just one last thing: print Wi - Fi network is unusable, its so slow I could hand copy a document instead of printing.

I'm looking forward to hear from you,

concerning

Claudio

Dear RnRMusicMan,

Thanks for your suggestions.

Unfortunately, however, they were not useful for my problems.

After spending so much time trying each possible configuration and different drivers, I found the solution to all my problems (and more the impression of a Wi - Fi connection that seems completely unusable due to defects printer, I found other users complain about this).

Firstly, instead of using the driver just E710n-z use the E709n series 1.

It rolls and the duplex option is never reset to 0.

Second, if you want to use the Scan to PC option of the printer for Mac, you need to download the HP Easy Scan from the Mac App Store app. This is the official application for scanning and receive analyses of the printer.

I wonder why I couldn't find it anywhere, and I repeat once again anywhere, it is mandatory to use such an application. It's really disappointing.

I don't know if other people can do the same thing on my account, but here I paste your sentence:
"If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know! »

Best,

Claudio

Tags: HP Printers

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