OfficeJet 6500 a: OfficeJet 6500 a

Printed from the internet, from my documents & files and photo scans documents & photos.  But has stopped printing from the scanner glass.  I just installed all new print cartridges & cleaned the print heads, did not help.

The fixed. The printerhead cartridge was gunked upward on the side of black ink.  Used alcohol to friction, q-tips and a toothpick.

Tags: HP Printers

Similar Questions

  • need to find software to download HP Officejet 6500 more e-All-in-One-E710n-z a

    HP does not print. called apple support and deleted driver. now I'm unable to find the driver to download on iMac there.

    HP Officejet 6500 more e-All-in-One-E710n-z a

    Help, please

    Thanks marianne

    You need to access the support Web site HP and search for a driver for your printer, then download it from here.

  • Ink system failure Officejet 6500 (no error code specified)

    Ink system failure Officejet 6500 (no error code specified)

    I have turned off the machine on again (and it doesn't)

    I turned off the computer and unplug the unit (and it does not fix it)

    Without specific error code I'm not sure what to do

    Hi CHCA. Your Officejet 6500 must be out of warranty? You can doublecheck the warranty status of your printer here: http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie & lc = on -if it is still under warranty, you should not pay for a new printheaad.

    But if your printer is no longer under warranty, you buy one a. The part that you really need to order an Officejet 6500, is CN643A. If you are in the United States, here are the HP part store page where you can order the new print head Assembly: http://h20141.www2.hp.com/HPPARTS/Search_Results.aspx?mscssid=C580393F30964EDD82B16A5C641BEC41 & Searchin' PartNumber = & SearchPN = CN643A

    If you are not in the United States, start from this page: http://welcome.hp.com/country/us/en/wwhowtobuy.html , specify your country and search for CN643A.

    Also, here is a support document that should help you with the replacement of the print head: http://support.hp.com/us-en/document/c01643079

    I work with HP but my messages and responses are mine.

  • OfficeJet 6500 Wireless: Lost after upgrade Windows 10 Scan function

    During the upgrade to Windows 7 to 10, I received a message that the printer drivers may not be installed correctly.  I uninstalled and reinstalled the full features of HP software for my wireless Officejet 6500 several times.  No apparent problem until I tried to scan a document.  I get the following error message "cannot scan because another program or computer uses the network of imaging device.  Try again later. "Error information 8, ((0, 18, - 2147467259)) thinking Windows FAX and Scan can be the other program, I disabled it. no change.  HP Print and Scan doctor gives me the same message, "the scan cannot because another program or computer using the networked imaging device.  Try again later. »

    All the features worked before the upgrade to Windows 7 to 10.  There is no other computer the device.  The printer will scan using Windows FAX and Scan, but the HP scanning features are much better in my case.

    Do not remove anything else then the folders I mentioned.

  • HP Officejet 6500 a more impossible to connect to the server

    My HP Officejet 6500 a more printer was connected to my wireless network and was attached to the ePrint service; and I had an email address to send prints to my printer. But today, when I go to the ePrint, it shows that my printer is NOT connected to the SERVER!

    He invites me to go to the Setup menu option / Services Web Setup / email address Panel on the printer display. And, when I do that, it shows me: "you can connect the printer to the itenrnet through a proxy server and touch the ENTER PROXY button! I do not know what Proxy Server, he is asked? And when I get soemthing, it then asks a PORT number! Still, I don't know what is the Port! My printer is still connected to my home wireless network.

    Then I went back to HP ePrintCenter page and REMOVED my printer and then tried to ADD a printer, but, now, he asks me to "enter the printing Code.

    When I tried to enter the print code I had on the file, it says that the code was not valid; the codes are ONLY good for 24 hours, and I have to get a new printing code to return to the configuration of the printer menu steps described above!

    Looks like I'm stuck in a vicious circle.

    I would appreciate your help. Thank you.

    To correct the unable to connect to a web server error. I'd start by power cycling the router and the printer. If still we get the error that I will then try to put a static DNS server built-in web printer (EWS).

    To power cycle the router:

    1. unplug the router (most do not have a power button) and then put
    the printer off using the power button
    2. wait 30 seconds
    3 plug in the router, wait until it is completely upward and the operation.
    4 turn on printer
    5. after the printer is completely top and operational reattempt to connect to web services

    If after that, you still get the error message, I had put the static DNS. To do this:
    1 get the IP address of the printer, and then make a browser (IE, Chrome, any browser you want) and enter
    IP address of the printer in the address bar. This will bring up the SEWS
    2. search for the network titled tab and click on it
    3. then click on IPv4 in the left column, wired / wireless depend on the connection, if connected by Ethernet
    Choose wired, wireless select wireless
    4. when loading this page watch the second part entitled 'Configuration of the DNS addresses' change this radio
    Manual button and change the DNS preferred manual to 8.8.8.8 and manual to auxiliary DNS
    8.8.4.4 and then click on apply.
    5. pay particular attention the following screen which appears this message usually is a way to undo changes only
    made by clicking on the OK"" button. Avoid this by clicking another tab
    or just leave it until you close it.
    6 turn the printer of the cycle and then turn it back on
    7. once the printer is back on and retry operation, activate web
    services and reprint information page so that you can get a new code and add your printer back to ePrint Center. You will need to create a new e-mail address for the printer.

  • How to connect to the HP Officejet 6500 wireless printer

    I recently bought the printer portable officejet 6500 from costco. Initially, I have it connected via a USB port on my laptop and follow the instructions in the CD. I also activated the wireless to the printer. Now, I'm trying to connect to the printer from my office laptop. I have not installed anything on my office laptop. I went into Control Panel, printers and tried to add this printer. I'm assuming that, given that the printer is already selected for the wireless, I thought that I'll be able to see that when I add a printer. When I tried to add the printer its asking me a URL. I tried to get the printer Network Setup page portable officejet 6500, but the URL does not work. I need to install the CD that came with the printer portable officejet 6500 on my offcelaptop to make it work? Any help would be appreciated.

    Thank you

    @hanleyn, I'd be happy to help you with this problem.

    You will need to go to your settings of the printer.

    1. Select network settings.

    2. Select the wireless configuration wizard

    After perform you these steps, you need to get on the computer and to update the IP address. (It would occur on the printer on the Network Configuration Page).

    Then go to the computer.

    1. click on Start Menu

    2. Select all programs

    3 select the HP folder

    4. Select the name of the computer

    5. click on the IP ADDRESS UPDATE or wireless configuration.

    6. put the new ip address in the place.

  • Scanning with Officejet 6500 problems

    My Officejet 6500 printer will scan only from my computer when there is a usb cable attached. Remove the cable, no sweeping. FRO the last 2 weeks in HP Smart people have been scratching their collective heads trying to solve the problem. Is there anyone else with this problem. Maybe we could all have a collective scratch! 2 weeks of my life on this Arghhhhhhhhhhhhhh

    Dear Scratchmyhead,

    I have the same problem with the same printer.
    Indeed, it is the error through the programming of the two-way communication via Wifi.

    There is error on HP sid, and they do not have a solution.
    There is a simple solution which is somewhat tidious, but it allows you can scan to receive ink levels wireless and wireless.
    On your printer, go to;
    Configuration > network > view network summary > discovers wireless

    On this page, you will see your printers IP address. Write this down (or remember).
    Return to your computer, open a new tab in a web browser. (IE, Firefox, Chrome, etc.)
    Enter your printer's IP address in the URL bar.
    It takes you to a page that says:

    "Officejet 6500 E710n-z.

    It's your "Built-in Web server" printers

    If your printer is connected to your network correctly, you should see;

    Status: loan

    The estimated ink levels: *.

  • Squeak Officejet printer 6500 E710n

    My Officejet 6500 more E710n is about two weeks old.  He has developed a very unpleasant squeal when the print head is in motion.  This happens after printing 3 pages.

    I'm afraid the high unexpected loads will drop the print quality and printer wear at the beginning.  And the high-pitched cry is very annoying.

    Thank you, Bart Dawson

    I had the same problem!  I tried to put a small amount of lubricant on the Guide for the head, but printing pin

    that did not help.  I've finally isolated the squeaking of the little wheel that holds the right hand strand of the

    small toothed belt that moves the print head back.   Be sure not to make the lubricant on anything else

    or you can lead to other problems.  I used a silicone lubricant designed for securities of garage door because it is thicker than

    most lubricants and is easier to do not all fall inside the printer.

  • Impossible Telec... OfficeJet 6500 has

    I have problems with the passage of my printer fax. I have a HP Officejet 6500 has everything in Copier, scan, fax and printer. I created everything correctly according to the instructions. I ran a test 'fax', and he said that my phone line was not active. I use as my ISP Comcast. I called them to test my phone line, in fact, they said that everything is working properly and that the line is active. I use the telephone cord two wires supplied with the printer. Called HP support, no help. They said that the phone cord is defective and I have to buy a new one. Well, I've been all over creation trying to find one and nobody does not sell, only the four sons. Now, I'm really frustrated! I would like to start using my Fax. Help, please!

    Hi @kimberfo ,

    Thank you for using the HP Forum. If your problem has been resolved, please select the button accept the solution.

    Kind regards
    George

  • How manual duplex with OfficeJet 6500 has on Win7?

    On Win7 with OfficeJet 6500 a (driver) there is no option Manual duplex (double-sided printing) in the print dialog box of the driver.

    How can I perform manual duplex printing?

    If this issue is left on the driver... Please add it to the rear in asap :-) Printer do not bother to buy without it.

    AmazingFactory,

    You can see this post. It has some good information about the problem that you have posted on.

    http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/HP-6500A-plus-automatic-duplexing/m-p/549251#M27404

  • HP Officejet 6500 E709n ink printing - black not printing

    I have a printer HP Officejet 6500 E709n and for some reason the black ink is not printing.  Color cartridges work fine.  I have even changed the black, cleaned cartridge and print head alignment, uninstalled and reinstalled the printer, but nothing solved the problem.  I was wondering if the color management profile has something to do with it.  Help, please!

    Thank you!

    mickicarter wrote:

    Tell me how to solve this problem.

    See the post here.

  • "User intervention required" network OfficeJet 6500 E709a on Windows 8 print

    I have an OfficeJet 6500 all-in-in-one E709a connected to my router wireless via an ethernet cable. 2 computers (Win XP and Windows 8 64 bit) connected wireless to this network. The Win XP computer can print without problem, but the Win 8 computer print jobs in queue and says "User interaction" required

    A few notes:

    * It seems that Windows already installed drivers for this printer. It is available in the window "Devices and printers", having the status of "user Intervention."

    * I don't want to install the complete software if I can avoid it

    * I checked that the printer is NOT in offline mode / pause

    * I tried stop the spooler service, delete the temporary files, and then restarting the spooler, as suggested, on a MS windows forum

    * Windows 8 is a new computer; It has never worked before

    * I tried to restart the printer, but that did not help. Windows detects when it it turned off and rebooted, but when it is restarted it goes straight to mode "user Intervention."

    * The software HP to select the "good" pilot says that it cannot find the drivers for my printer

    * HP does not seem to offer a download drivers only for my combination printer/Win 8

    Help, please.

    Thank you

    Skinny, looks to have a configuration issue with the printer. What we will do is to uninstall the printer completely and reinstall following in my footsteps. This will give use a shift even to work from.


    First of all, if you use a USB cable, be sure to remove it (it's important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

  • How to print on my hp officejet 6500 wireless from my ipad?

    When I try to print with my ipad via airprinter I get a message "No Printers Found AirPrinter", I have a HP officejet 6500 Wireless, what should I do?

    Hi Gynmom,

    I see that you experience problems printing from your iPad to your printer.  I would like to try the following steps.

    1. unplug the printer and the router for a minute.

    2. turn off your iPad.

    3. connect the router to the top.

    4. wait another minute plug printer upward.

    5 turn on iPad.

    6. try to print again.

    Let me know how it goes.

  • HP Officejet 6500 A Plus E710n: HP connected connection

    I want to configure the printer on a Hotspot of Straighttalk. Is this possible?  Message of the printer is that it cannot connect to the network.

    Want detailed instructions, like what would be given to a newbee.

    Hello @rhousman45,

    Welcome to the HP support forums. I understand that you want to connect your Officejet 6500 has more on a Hotspot.

    This would be very similar to the printer connected to a wireless network.

    Follow these steps to connect the unit to your WLAN 802.11 wireless network.

  • Firefox 3.6.10 allow me to choose a black cartridge only printing one my HP Officejet 6500 (not wireless).

    Selector only black cartridge is not active.

    The problem is your printer:

    Also, I have the OfficeJet 6500 and had the same problem. Black text was printing with a mixture of colored inks rather than black ink, resulting a gray, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine was created for "any printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints black very well. I have a Mac running 10.4.11. I hope this helps.

  • OfficeJet 6500 a Plus: clear the call history

    I would like to know how celar to the call history please. I deleted the history of fax and restored factory settings (settings > tools >) but on start-up again calls on any phone numbers history is still there.

    Hey @Appt,

    Welcome to the Forums of HP Support!

    I understand that you have some problems with the story on your Officejet 6500 a Plus e-All-in-One of compensation. I can help you with that.

    I'll send you some instructions describing how to do a factory reset on your printer. If you check your Inbox of forum you should see in a message private shortly.

    Please let me know if that clears the history. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

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