OfficeJet 6500 a Plus: clear the call history

Similar Questions

• All-in-one printer 6500: how to clear the history of calls for a 6500 printer has?

  I am upgrading to a new HP printer and want to donate my 6500 a, but need to erase history calls first.  It has been a tool to clear the fax log, but how do I clear the call history?  I checked after clearing the fax log, and all the phone numbers are always listed in the call history.

  Perhaps a better question is to know if I can reset to default, all settings the settings/history of compensation?

  It turned out that, I contacted HP by phone and received excellent help.

  There is a subset menu which can be found when you press the icon 'back'... on the icon outside the lit display that doesn't show until you type.  They had me find the appropriate page and make a "partial reset".  Brings back the printer to the page where the next time it is turned on, it will ask for questions of initial set-up and all the memory is deleted.  So I have been able to give the machine to the local women's organization helping women with no problems that I can also gave a list of contacts!  Thanks to HP for the excellent customer service!

• HP Officejet 6500 has plus: HP Officejet 6500 a more impossible to connect to the server

  My printer can detect my wireless network, but does not connect to it. Problem started with my MAC a few months ago, but he persists even with my new HP laptop.

  I thought I could have network problems, so upgrade my router (Linkys at Linkys))... still problem. Comcast upgraded my router (Linkys multifunction ARRIS) again and the problem persists.

  I tried cycling power offshore for the router and the printer.

  Even my scanner picks up signals from the printer. I don't know where's the disconnect?

  Help, please

  @mikkiglanvill

  Printer:

  HP Officejet 6500 a Plus e-All-in-One - E710n

  A few ideas

  If you have not done for awhile, you may download and install a new copy of the software full functionality.  Reference: install the full features software - printer

  If the printer is located where you can do so, you could try a wired connection to the router.

  You could try the printer of the assign a static IP address.

  Make sure that there is at least 1 meter / 3 feet between the printer and all wireless devices you want to connect.  Too much is as bad as too far away...

  Paw through all ideas / suggestions / information in the exceptional User Guide of this printer - network setup Section starting on Page 222.

  Try to use as not only a static IP address, but also a hard to connect to your ISP DNS information.

  Mount the power wireless on your receiving devices (PC)

  Help:

  Printer keeps no connection Wi - Fi

  Set the SSID printer

  Parameters to improve wireless connectivity

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP Officejet 6500 a Plus - E710n: error message [OFBBD0]

  In my view, that the OS is Windows x 64. My situation is that I can no longer print from my iPad or phone. I can still print without any problem in my laptop. When I try to my tablet or phone I get the message that it is in contact with the printer (which is normal), then an error message is displayed. Error [OFBBD0]

  Hey @FerFer,

  Welcome to the Forum from HP Support. I hope you enjoy your experience here.

  I understand that you are unable to print from your iOS devices using your HP Officejet 6500 a Plus e-All-in-One - E710n. I want to help you with this.

  What you describe, it seems that you use AirPrint when the error message appears.  With this printer, you have three ways to print from iPhone / iPad. The most common method is called AirPrint. For your information, "AirPrint is a solution of mobile printing included with Apple's iOS v4.2 and later mobile operating systems.

  iPad, iPhone and iPod touch users can print wirelessly on any HP ePrint-enabled printer which is connected to the same local wireless network. Most of the released HP printers in 2010 and later support AirPrint.

• HP printer Officejet 6500 a Plus

  I bought a new printer and want to get rid of my old printer (HP Officejet 6500 a Plus).  My question is: is there any reader of memory in the printer I'm tossing or is it just just to throw it away?

  Hello
  
  Thank you for using the HP forum.

  You can restore the default printer.

  Theres no hard drive on the PC but if you don't save any number of fax on this subject, you may want to delete that.

  Usually, we cut the strip of coding, break the glass of the scanner and cut other visible wires before disposing of it so that the printer is "beyond economic repair" for anyone who can pick it up.

  Hope that helps.

• I'm looking for on what toner is empty on my printer HP OfficeJet 6500 a plus?

  I'm looking for on what toner is empty on my printer HP OfficeJet 6500 a plus?

  Hello

  Check with HP support, their documentation online and ask in the forums of HP.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  Not really a Windows problem.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• HP Officejet 6500 a Plus e-All-in-One - E710n ' slow printing - cannot scan.

  Windows 7 64

  HP Officejet 6500 a Plus e-All-in-One - E710n

  Wireless connection

  Until recently, I noticed that it takes a good 45-60 seconds to print. From the moment that I hit print say at the start of the printing printer. Real bummer, but today I tried to scan and got an error "Scanner communication cannot be established... "I've uninstalled all the drivers and the printer and reinstalled same thing any suggestions I have to be able to scan.

  Hey alsmith1964,

  It seems that the network communication between the PC and the printer has become lost or locked up.  The first step, I would suggest in this case is to perform a cycle of power to all devices in the network circuit.

  Follow these steps to reset your printer HP, your router and your computer.

  1. To turn it off, press the power button on the HP printer.
  2. Unplug the power cord at the back of the HP printer.
  3. Unplug the power cord from the wireless router.
  4. Turn off the computer.
  5. Wait 30 seconds.
  6. Reconnect the power cable to the wireless router.
  7. Wait 30 seconds, or until the router is completely ready.
  8. Turn the computer on.
  9. Wait for the computer to recharge.
  10. Reconnect the power cord to the back of the HP printer.
  11. Turn on the printer.

  I would like to know if it is able to get the question to be resolved,

  Jason

• OfficeJet 6500 a Plus: Paper Jam on Officejet 6500 has more ADF

  I analysis an article of newspaper & stuck to the ADF.  I tried to shoot, but half of it is still in the tray and I can't find a way to move it.

  Hello @MaryRuth144,

  Welcome to the Forums of HP Support!

  I would like to help you to solve the problem of paper jam that you are having with the document feeder on your HP Officejet 6500 a Plus e-All-in-One Printer today. I understand that a newspaper article that you scanned is still stuck in the paper feed mechanism. At this point, I would like you to follow the steps below to remove the paper without any damage to the machine.

  1 remove all paper drop the document feeder

  2. lift the document feeder cover

  

  3. pull any paper stuck on the reels

  4. close the document feeder cover

  5. lift the scanner cover

  

  6. lift the document feeder mechanism

  

  7. checked for any paper stuck in the paper feed mechanism. Check both entry and exit of the feeder for any paper stuck or torn.

  

  8 lower the document feeder mechanism

  9. close document feeder cover and then close the scanner cover.

  10. If it is not "Paper jam" message appears on your printer, please try a blank copy of the 1 page to check if your document feeder always advance the paper correctly.

  -Source

  To avoid paper jams in the future:

  • Support up to 35 sheets in the tray
  • Paper weight (16 to 20 pounds bond paper) from 60 to 75 g/m is supported
  • Supported paper formats: letter, letter without borders, Legal, A4, custom size of scale in 5 to 8.5 and 9.5 to 12 in long
  • Don't use paper that has clips or Staples
  • Don't use paper that is folded, torn, dusty, damp, wrinkled, curpled or paper not based dish
  • Don't use paper that is too thin, too thick or too bright

  Please reply to this message with the result of your troubleshooting. Good luck!

• No connection after moving: OfficeJet 6500 a Plus

  I moved houses and now unable to connect to the printer.  I worked with wireless.  The cable only I can see that needs to be attached is the power to the printer.

  1. the additional cords needed to reset my printer?

  2. do I need to reset the IP address of my new location?  How can I do?

  3. are there tricks to get my updated printer in place at my new address

  It is an OfficeJet 6500 a Plus all-in-One.  Thank you.

  Hello

  He may think that it is talking with a new router now.  Please try the following instructions to correct:

  http://www.HP.com/global/au/en/wireless/reconfiguring-system-Help3.html

  Kind regards.

• How can I clear the browser history

  the browser history is cluttered with attempts to find mforation over several days. I want this clesr off.

  Hello

  There are two Add-ons you can use with Firefox Mobile to clear your history (Cleary and erase the historical Mobile).

  If you press the menu button on the device and select Add-ons, you can search for and install an add-on. Then click on Preferences in the menu and scroll to the bottom to see the button clear history.

  Here is an article with step by step and screenshots for tablets (the steps are the same for a mobile phone, except that the menu button that you use is the one on your phone).

  https://support.Mozilla.org/en-us/KB/getting-started-Firefox-Android-Tablet-browser#w_how-do-i-clear-the-recent-history-on-my-Tablet

  -Michelle

• HP Officejet 6500 a Plus-710n, multi-page document will not feed through the top.

  There is no error messages, just won't get out the paper. I am able to scan from the glass top, individually, but will not feed from the top on several pages.

  Hi Ginny29,

  I see that you are having problems with your printer.  I'll take a look at the document below.

  OfficeJet 6500 has

  Let me know how it goes.

• HP Officejet 6500 a Plus the copier function

  My Copier works on HP Officejet 6500 ceased to operate. any ideas what is wrong? Thank you

  You get errors when you try to copy?  The printer attempts to make the copy and produce output empty?

  Have you tried to do a hard reset of the printer?

  Unplug the unit when turned on

  Disconnect the other end of the power cord from the wall jack directly

  * Wait 30 seconds

  * Plug the unit back to

  If the printer is say copy, but doing nothing while the printer is in a blocked State.  There is a document with additional troubleshooting steps when a printer is out of order.  The document can be accessed here.

  If these steps do not get the printer to a State to make copies of back, then you can try also to restore the printer to a factory State.  This is known as reset and there are specific instructions on how to do it for this model of printer.  I will send this information to you via private messages.  Please check your Inbox.  Before you run the reset instructions, read the Bob_Headrick wire on the printer resets that can be found here.

• HP Officejet 6500 hangs DNS on the router

  Hello, I have an Officejet 6500 wireless printer.

  Connected wireless Netgear router/switch/point of access.

  Vai Comcast Internet. Linksys cable modem.

  Set up the 6500 and everything worked very well at least a year.  Then, our Internet connection * appeard * failure on a regular basis, i.e. nobody could get websites since a browser (more information on the * appeard * in a moment).  Reset the router & modem should solve the problem for a while, then it would happen again.  This was once a month, but he came to the point where this happens several times a day.  Comcast, I called several times, they said that there is nothing wrong on their side.  I say Internet * appeard * to fail, because I dug into the problem, it became clear that I * could * access the Internet, also a long time I used IP base10, no name.  In addition, if a name/IP were still cached in a box I could go to this site.  I checked the config of the router and all the data is correct DNS.  PING of DNS servers is OK.  Yet, the only way to solve the problem is to reboot the router.  Thinking that the problem was in the router, I bought a new.  Also bought a new cable modem.  This changes nothing :-(.

  Finally, I followed the source of the problem in the HP Officejet 6500.  By chance one day I restart the printer and DNS services, ignored, because the printer was the starter.  It is completely reproducible.  DNS works very well and turn the printer off, DNS still works well, turn on the printer, DNS fails.  EVERY TIME.  I tried this * two * wireless and wired network connection.  The same problem.  I installed the latest SW on the printer.  I installed the latest SW on the router.  I installed the latest on computer SW/drivers (although this does not appear to be part of the problem).  None of this makes no difference.

  I am at my witts end.  someone out there has a suggestion?   I started to wonder if it's a problem of HW/default.

  Thanks for any help!

  Chris

  That seems like a strange question.  I don't know how the printer would be causing this problem.

  The printer can be set to use a completely different set of DNS servers that bypasses the regular DNS routers.

  Try to set an IP and static DNS address by following step 5 of this document from HP.  The only setting I recommend the change to the document is the DNS servers.  Use the servers Google DNS (8.8.8.8 and 8.8.8.4) the printer to stop sending DNS queries to the DNS servers of the ISP.

  This should force the modem/router to handle DNS queries to the printer as standard Internet applications.  If the printer is really at fault, it should stop it.

• Support for HP Officejet 6500 is stuck to the right

  My HP Officejet 6500 cartridge cradle is stuck to the right and won't spend. It also reports a paper jam, although there is no jam. I use Windows 7.

  I tried the tips in the videos of support, but it does not help.

  Please notify.

  Hello Kristen,

  Sorry for the late response - I see your message until now.

  I hope that you have already found a solution now, but in case you haven't:

  As I remember, I just searched the Web for HP authorized service providers.

  In my country (Israel), there were only 2, so it was not difficult to choose :-) and then I just called them.

  Moreover, in my case the repair cost about half the price of a new printer, a newer model, which comes with ink cartridges and arrives at your House. Because I needed the printer of emergency for commercial purposes, I chose to fix the damaged, but if I didn't need it right now, I would probably chose to order a new, rather to bother with going to the service provider with the printer, and then goes again to pick up the printer fixed.

  Hope that helps.

  Roy

• OfficeJet 6500 a Plus: printer shows as a fax machine

  I unplugged my printer about a month ago and when I rebooted and tried to add a printer, it shows just like a fax machine. I've tried different help topics, nothing seems to work.

  Hi @Swissmizz,

  Welcome to the Forums of HP Support!

  I see that your printer of HP Officejet 6500 a more re-won't add to the Mac as a printer, as a fax machine. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing. HP doesn't have the full functionality of software and drivers for Mac OS X 10.10. Apple has a software update for the HP Officejet 6500 E710n driver, but it is only the print driver.

  That being said. I recommend reset us the printing system and add new printer using the driver update from Apple.

  Reset the printing system:

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under"Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do not add your HP Officejet in now.

  Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Once the reset complete, restart the Mac.

  Uninstall the drivers and the software (if installed):

  Please click here to find out how to properly uninstall your printer. Once the site opens, select the drop-down list 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps under two method to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Add device:

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Officejet driver is selected.

  

  6. click Add to add the printer to the list. Do not add the AirPrint driver.

  7. try to print again.