OfficeJet 6500 does not print black

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• OfficeJet 6500 will not print black

  Hello

  I have an Officejet 6500 AIO which allows to print any color over black. We have already replaced the black toner cartridge, ran an alignment (which failed), and 1st and 2nd printhead level cleaning, with no improvement made. I searched online HP even sells no more replacement for this model print heads, and those that I could find other suppliers cost half the price of a new printer.

  Anything else I can try before calling, she leaves and replace the whole unit?

  Thank you

  Dave

  If the suggestion of Print_Hint does not resolve the problem, you can try to soak the print head in warm water for a few minutes as described in this post.

• Help-HP Officejet 6500 will not print black text

  My impression will print any color of text on a page, but nothing that requires black ink. Black print cartridge was full when it started. No error message. Troubleshooting, I changed to a new black HP 920 cartridge. Still nothing what is black is printing. Any help is appreciated!

  
  

  My 6500 left suddenly printing in black ink. He tells me as suddenly all my color cartridges were low and after replacing all color cartridges, said again that the magenta was low. After hours of searching the Web, I found a solution to my problem which I hope will be able to help others.

  Reset your printer by following the instructions on this page:

  http://support.HP.com/us-en/document/c01641815

  In which case this page does not load for you, here is the text:

  
  

  Introduction
  

  This document provides basic instructions to perform a partial reset. A partial reset Resets the following settings:

• HP officejet 6500 will not print black

  My hp officejet 6500 all of a sudden won't pring in black. I tried 'hard boo', but it did not work. any other ideas?

  Phil w

  Hi jpwill,

  What model of 6500 printer do you have (E709 or E710)?

  Follow the steps outlined in the document below.

  http://support.HP.com/us-en/document/c01641184

  Performing a partial reset

• 6500 a Ofdficejet: my HP Officejet 6500 will not print black. The cartridge is full

  My printer prints black; the cartridge is full and recognized.  There seems to be a loose rubber around the print sensor ring

  Hey @PickDan,

  Welcome to the Forums of HP Support!

  I see that you have problems with the printing of the all-in-one printer Officejet 6500 a. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after the above, that you are unable to print correctly, the printer must be replaced. You can contact the HP Support by clicking this link and filling out the form below to see what options are available.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on the thumbs up icon. The two icons are below this post.

• Re: Officejet 6500 will not print black

  My printer suddenly stopped printing black.  I cleaned the printheads 3 times, realigned and done everything I know to do... with no improvement.  You have any ideas?

  Troubleshooting document here may help solve the problem.  If not the message here can help.

• My HP officejet 6500 will not print in colour without black. I tried to run the diagnostic, turning / of

  My HP officejet 6500 will not print in colour without black.  I tried to run diagnostics, turning on/off, changing the cartridge, mop up the cart - ink, withdrawal and the cartridges, printing a test page.  All to nothing does not.

  I continued to deepen the forum and found what was a soluntion for me.  I went to the configuration selected, then went to tools, it chose and then select printhead cleaning.  The first time that he clean the printhead, I only got six rectangles colored at the bottom of the test page printed.  My screen then asked if I wanted to get another clean process and I said YES.  Low and behold, the test print page not only the FCMA out with 6 colored rectangles but also tons of alphabets in black.  Hooray! His works again.  Hope this works for you.

• Officejet 6310 does not print in color but Mac prints a color scan

  Officejet 6310 does not print in color but Mac prints a color scan

  Awesome!

  Thank you very much.

• HP OfficeJet 4650: HP OfficeJet 4650 does not print web pages: print from Word etc very well. Using Firefox and Windows 7

  HP OfficeJet 4650 does not print web pages: print from Word etc very well.  Using Firefox and Windows 7

  Œuvres of chrome!  Does this mean I have to give up Firefox?

  Thank you!!!

• DeskJet F4480: full black print cartridge still does not print black. Colors OK.

  What the title says. All of a sudden my Deskjet F4480 does not print black. All cartridges are almost nine (changed recently, bought at Staples). Colour printing is OK. Print a page with black text and results in only the images printing color images. I only went through all the steps of cleaning cartridge several times, no difference. There is no error message, just black not appear do not at all.

  And... Here is the solution.

  Funny how I found an explanation of the problem and how to fix it on a different printer manufacturer's Web site, but not on HP... But I digress.

  The black cartridge has been blocked. The way of difficulty is:

  1. remove the faulty cartridge from the printer.

  2. place a small amount of boiling water in a cup (about 1/4 in.) and dunk of the print head (the part where the ink comes out) in warm water for a minute. Do not immerse the entire cartridge in hot water, just the print head.

  3 take it out, pat against a paper towel, observe the model ink left in the cartridge on the towel. If too little / interrupted, dunk again in hot water for another minute, pat again. You want to get an unbroken line of ink through the length of the print head. Repeat as needed (I did 4 times total).

  4 cartridge Pat dry everywhere, put it back in the printer, run cleaning cycles (1 - 2).

  5. If still not good fixed, take out the cartridge and repeat 2 (I had to do it again).

  You will lose little ink, cartridge of bad and good a well (you can not run cycles with only 1 cleaning cartridge), but at least you won't have to throw a nearly full cartridge.

• HP 3520 while a printer does not print black after changing ink and cleaning head

  My 3520 printer all-in-one will not print black after cleaning print head and replacement of black ink. the printer is a little older than a year. All printing inks.

  Hi handytim1,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Deskjet 3520, you cleaned the printhead and replace the cartridge without success.

  I would like to continue you here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  Let me know the results, I'll watch for your reply.

  Thank you

• OfficeJet 4620 do not print black after changing the cartridge

  Changed the black cartridge would NOT print printhead black, cleaned, aligned over and over again.  Two days later, he started printing red for emails when should have been black.  Once again cleaned and aligned.  Changed the black cartridge XL multiplied by 2.  What a wate of money!   Page Test Windows printer printed in red.  Noticed that the Cyan cartridge was empty when viewing in troubleshooting.  Printer has never indicated that cyan was empty.  Changed the Cyan cartridge.  Now the Windows printer Test Page prints in black.  What is going on??

  Hi people,

  It seems that you have trouble with your ink.

  Please complete all of the steps described in the following document; Printer does not print black ink or color of ink or prints blank Pages, if the problem persists, I suggest you call the HP support by phone no matter whether in or out of warranty you may need a replacement printer.

  The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

  Please let me know the results of your call to HP.

• My HP Officejet 4500 does not print Office documents or info online.

  My HP Officejet 4500 does not print Office documents or info online. goes through the process, but, not ink. Removed and reinstalled. Same thing. Don't know how to solve this problem

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Try printing HP and Scan Doctor for Windows
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146

  Good luck, you need to update or reinstall the latest driver.

  HP OfficeJet 4500 Series - Drivers<- select="" your="" printer and="" then="" your="" windows="">
  http://WWW8.HP.com/us/en/support-search.HTML?tab=1#/qryterm=OfficeJet%25204500&SearchType=s-002

  HP OfficeJet 4500 - support and troubleshooting<- select="" your="">
  http://WWW8.HP.com/us/en/support-search.HTML?tab=2#/qryterm=OfficeJet%25204500&SearchType=s-001

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Solve printer problems (Windows 7)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Open the printer (Windows 7) Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• hp3520 does not print black

  My printer does not print black. I look and notice that it does not indicate that it stays black in the cartridge. Still, I went and got a new black ink cartridge and it printed the first page in black, but then stop again to print in black. Other colors on paper, but not black.

  Hi cheepazoid,

  I would start by checking all ink and cartridges of weak levels.  I'm a link the user guide for your printer which also contains troubleshooting information.  Click here  I suggest that you click on Maintenance in the guide and follow the steps to manually clean the ink cartridges and options to automatically clean the cartridges up to 3 times.

  Let me know how it goes.

  Good luck!

• OfficeJet 6500 has windows 7 Pro, does not print black

  Black is not printing, the colors are OK.    Changed the black cartridge for a new a (genuine HP!), no change.   Checked inserted cartridge etc OK.

  Tried to open the screen of the wizard to do the alignment, cleans the heads but had the same problem mentioned on another post, the assistant is beyond.

  Tried the update of the software 710z, but does not connect via USB.     I know that the cable is OK and printer, Windows gave the found new software message.

  Went to the HPPIW. EXE installation method, it is OK, but returned to 710f version.   Not cleaned heads and alignment no impression always on black background.     Tried the diagnosis HPPSdr who told me there is a problem of driver incompatibility.    Deleted the entry of control panel of configuration/printers, uninstalled, rebooted and reinstalled, same problem.

  In short, impossible to get 710z to connect via USB.   710f tells me that I have a driver incompatibility.  And does not print the problem original, black.

  In my view, that covers, all more than welcome advice, this machine is in a store of cats protection Chrity and we desperately need it works again!

  Thanks for the advice, given that the machine is under warranty, contact HP and were sent to a replacement machine which works AOK.