OfficeJet 6500 E709a won't print in black

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• Does everything except officejet 6500 still won't print black not - help!

  Hello

  HP Officejet 6500 E709a, purchased in June 2011, stopped printing in black ink one day last week.  Quickly, I ordered new ink and replace the cartridge.  When he wouldn't even print I started troubleshooting and followed all the steps.  After cleaning the print head, a few letters of a printed page, but no more than that.  This gave me hope so I ordered a new print head, which was installed today.  No improvement, so I replaced the color ink cartridges and reinstalled the black cartridge, which all appear to be properly ventilated.  Still no improvement. only a few shadows black letters.  It is by generating messages "alignment" or "ink system failure".  So now, I replaced all the ink cartridges and the print head.  It prints color but not black.

  Really, I love this printer and have had no problems in the past.  It's only a little over a year and I do not use it too.  I didn't do a new printer and now that I have invested $100 in ink and Geraldine Chief I would like it to work.  Help would be greatly appreciated!

  Thank you

  Marene

  Hi John, I was afraid of that... but thank you for your time and your advice. Marene

• My HP 6500 E709A will not print in black.

  My HP Officejet 6500 E709A Series does not print in black. I have put in a new cartridge, made all of the recommended tests, even reset when you unplug the unit for 20 seconds then hold # and 3 and plug it in but it didn't work. Help!

  Unfortunately, all do not have to be fixed, because the black print head w as worn, so I had to get a new one. At least they are cheaper now!

• HP Officejet 6500 a Plus: HP Officejet 6500 a Plus cannot print in black

  I just put new ink cartridges today and now my printer cannot print in black ink.  I've seen some prior positions on the same topic, someone found a solution?

  Try here...

  http://support.HP.com/us-en/product/HP-OfficeJet-6500A-e-all-in-one-printer-series---E7/4083974/model/4083870/document/c03946666/

  Let us know.

• OfficeJet 6500 e709a, win 8, Print & Scan Doctor indicates the lack of scanning software HP Twain

  Updated to Win 8 64 on toshiba laptop, all updates installed, deleted all the old software HP (4 times now with the L4 uninstall util, ccc, in Temp% 7% * of all downloads on system file.)  still no connection to scan.  Printer works fine.  When I try to scan, I get "cannot scan because another program or computer using the HP Imaging device in network. Try again later.   The rest of my network is shut down, leaving only the laptop, the router and the printer/scanner.  Ran print HP & Scan doctor... get extended info error 4, [(2, 7, 80040007), (0, 0, 0)(, 3, 7, 0)]

  Scanner has worked without problem in Win 7 Home Premium on the same system.  This one is only about 1-1/2 years... seems HP wants to buy me a new printer.   (Note: also have a model economy HP 2050... which prints and scans without any problem to win 8)

  Now 2 days later, adding to post.  Completely removed all the system HP printer software, rubbed %temp%, rubbed registry, 3 times more.  Always get error Scanner 8 [(1, 0,-2147024770)]

  Scanner works with Windows Fax & Scan, Scanner works fine on 2 Windows 7 machines using OJ6500vE709_Full_14.exe software, troubleshoot-performed Netgear WNDR3400v2 router configured the Norton 360 Firewall to accept hpqkygrp.exe, hpqste08.exe hpqtra08.exe by HP Document CB022-90014 supplied with the printer.  hpqscnvw.exe & hpqthb08.exe are on the document are not present in C:\program HP imaging\bin. Checked ports used by the printer/scanner for the open State.  Ran Print & Scan Doctor - led Twain error every time.

  Install by using the results of the network USB vice in the same question.

  Microsoft, Norton and HP offer no solutions in the forums, or with technical support.  It is a home network, 3 computers, 1 printer, 1 router.  The printer is the cable to the port on the router.

  It seems that the installation package OJ_AIO_6500vE709_Full_Win_WW_140_408.exe missing something, since the old version worked fine in Win 8 until it has been updated to the new version.

  We did some research on this problem and it is caused by a file being in the wrong directory when the installation is done.

  That's why scanning works programs MSPaint or Windows scanning and Fax but not HPs Scan App.

  The indications are very simple and are as follows

  1. Find the folder where 7zip extracted your web pack (the directory starts with 7Z)
  2. In this folder, navigate to the drivers\scanner\x32\ folder.
  3. Copy the HPWTIOP4. DLL from that folder to the Program Files (x 86) \HP\DigitalImaging\Bin folder

  I hope this helps.

  Good luck

• My Officejet 6500 E709a printer won't scan, it says "no opt. NUM.

  My Officejet 6500 E709a printer won't scan, it says "no opt. NUM.   I am trying to reinstall it but it says that the operating system is not correct. What to do?

  Hello

  Windows forums - Hardware & drivers-French / English

  http://answers.Microsoft.com/fr-FR/Windows/Forum/Hardware?tab=all&TM=1360356493819

  Don

• HP Officejet 6500 E709a series will scan but will not print

  I got a HP Officejet 6500 E709a Series for about 4 years now.  After a few months, it seems "loose" the ability to print.  It can scan via the USB of my laptop Toshiba, but won't print documents.  I had it works but has recently done a Windows Update (Win 7) and on the side of the printer to stopped again.  I tried all the options troubleshooting including uninstall of the printer and allowing windows to find and automatically install it but no good.  Then, I made an update of the driver printer full of windows and tried with the latest dirvers HP Officejet 6500 E709a Series, but still not good.  The printer is connected directly to the laptop - without hubs etc. What can I do now?

  Finally got the problem solved thanks to printing HP and doctor Scan to http://support.hp.com/us-en/document/c03275041. Well worth a visit!

• HP 6500 E709A does not print black

  My model HP Officejet 6500 E709A old two year has stopped printing black ink. I figured it was because of the black cartridge down on ink because the print is very low. So I put in a new jumbo size 920 black inks. Now, I get nothing. I tried a lot of stuff mentioned on these long threads from 15 to 46 page on the site of HP aid without result. These tips included restart while holding the 3 and the sign # etc. (this worked last year and corrected the problem).

  I took all the cartridges and inspected the transport. The grid in stainless steel under the black ink is spotless and shiny silver, so I think no obstruction is a problem. Others have a bit of their visible residual color so it leads me to believe that no ink draw us out of the black cartridge.

  I deleted all my HP programs and reloaded them. The problem persists. Why put in a new cartridge would kill the machine?

  One thing I am is sucking the remaining ink in the other colors making alignments and all that. Add to that, a colossal waste of time.

  Oh yes, the plastic strip is off the air intake.

  Any helpful ideas?

  In all honesty to HP and help others unnecessarily, which would have to buy another printer, I should disclose that I found a viable solution to this maddening problem of black ink print do not. In the last month, I left this problem while I checked around a new printer. I found that practically all non commercial printers (homeowner grade) have some deficit or question, then I tried one last time to fix this and succeeded.

  My first attempt in rinsing / soaking/rinsing of the print head for 15 minutes in a solution of water and wipe carefully failed.

  Others have soaked the print head in a solution of lukewarm water with a bit of added dishwasher detergent. I tried this by placing the print head in a bowl of soup with a little more than an inch of hot water and change the water several times over a period of 24 hours. I then rinsed/soaked in hot water plain to ensure that no soapy residue remained the printhead.

  Later, I took, shook off the remaining water and then dried everything that I could with a paper towel, especially the rear electrical contact area.  However, I do not dry a period extended time and voluntarily left the heads of ink still wet/wet internally (gray color ink screens). This plan did not work, I was going to throw the printer anyway so there was little to lose if it has triggered and shorted.

  But it didn't worked and continued to do so for several days. If this success was due to a prolonged soaking, SOAP, or return the printhead running before tiny remaining bits of black ink can dry and redurcir is uncertain. I think that it is a viable solution for those with no possibility of better.

• HP Officejet 6500 E709A AiO does not print web pages

  My HP Officejet 6500 E709A AiO printer does not print, or even to get anything in the queue when you try to print from a web site.  We have a HP Windows 7 Home Prime Minister?  We have relocated our printer and nothing new happened.

  Went to Windows 7 Forum #7 dated 01/08/09. We were told to remove the 32-bit IE8 version, when we initially installed Windows 7, but it is necessary to print from the web. Go to C: program file (x 86), Internet Explorer, then iexplore. I made a copy of the shortcut icon and installed on the desktop computer for I can use it when I want to interface with the web and be able to print from the web. Hallelujah!

• HP Officejet 7500 E910 won't print black

  My Officejet 7500 E910 won't print black. I changed the cartridge HP, turned the printer market, printed a unique emblem of color, and my black printed pages are still blank.

  Here is a document that I found, don't know if you've tried all these steps:

  http://support.HP.com/us-en/document/c04238061

  Good luck!!!

• Printer Officejet 6500 E709a wire to the router via USB

  Can I connect my Officejet 6500 E709a via the USB connection to my router 9100EM Ultraline series 3 model so that it can be seen by both of my PC, which is connected directly to the router via LAN Ethernet ports? If so, what measures are necessary? At the present time, the printer is connected via USB to a PC and the other PC cannot use the printer, unless the first PC is on.

  I gave up on the online software update from HP for the Officejet 6500 E709a and removed it. So, I just use my old CD to install the printer, this time to install it as a printer wired ethernet, which worked. Thanks for trying to help.

• OfficeJet 6500 intermittently does not print half of the last line in the lower doc

  Using an Officejet 6500 E709a connected to Windows 7 64-bit PC via ethernet LAN.  Intermittently, the printer is unable to print a part of the last line of the document.  A 12 point font for example it does not print the bottom half of the letters on the last line of text.  What software (word, excel, PDF, etc.) and it does not matter hwer on the page of the last line falls.  It occurs only on the last page of multipage documents.

  Try that and see if it helps the question:

  1. In the Windows taskbar, click the Windows icon ( ), type control printers in the Search text box and press ENTER. The Printers window opens.

• HP Officejet 6500 E709a: Scanning and Windows 10

  In the program compatibility Windows 10, he said that my printer all-in-One (HP Officejet 6500 E709a) was compatible with Windows 10 so I have upgraded from Windows 7 to Windows 10.  I still can not print, but cannot scan.  I tried to install the drivers from this site but no help.  I deleted ALL my computer hp software and installed the suggested drivers but still no help.  Can someone tell me something that works?  My HP Officejet 6500 E709a is connected by a CAT 5 network cable to a hub connected to my computer.

  Thank you!

  Hi @deltatrooper,

  I see that you are still not able to scan with HP Solution Center on Windows 10.

  Were you able to scan from the Windows Fax and Scan windows software?

  Please try the steps listed in @JohnGPB post. Scan function lost after upgrade Windows 10

  There are several steps to go and change the registry to remove the HP printer files.

  Note: For other users using a computer HP not work not level 4, just level 3 Uninstall Uninstalling.

  I would like to know what the results are. Thank you.

• All OfficeJet 6500 E709a printhead replacement

  I can jump the electrical contacts cleaning while changing a printhead on an Officejet 6500 E709a? Following the instructions from HP to change.  Step 6 of the instructions States, "clean the electric contacts. The replacement print head set comes with wipes moist meadow. "No wipes were in the padded envelope; thought they might be in the real seal containing the replacement print head set. Laughing out loud

  Is there another way I can clean them up?

  Thanks for reading this. I solved the problem successfully. I used alchol friction on a cloth for glasses. Successfully completed the replacement.

  Hi bkrueger3

  Glad to hear that it works well for you.

  For anyone reading who wants to buy a replacement print head, see the link below for the HP part store

  http://welcome.HP.com/country/us/en/wwhowtobuy.html

  Ciara

• OfficeJet 6500 E709A scan option on Windows Server 2008 R2 64-bit does not

  Hello to all the HP community,

  I'll try to get my all-in-one printer to scan, does not work!  Legitimate the software HP download to see officejet 6500 E709A operating system Windows Server 2008 64 as an OS for this software, but when I try to download get a message that this OS is not supported?  Help!

  Try to download the drivers here.  If you get the same message, try to clear your browser cache and restart your browser, or try using a different browser.  If you still get the same error message, let me know.