OfficeJet 6500 E709N: officejet 6500E709N does not scan to PDF

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• OfficeJet 6700 does not print Adobe pdf

  I have a brand new 6700 OfficeJet fine print Word documents. It will not print a pdf from Adobe. The printer begins to cross the motion, but stops and comes out blank. I converted the same file to the word and it printed like that. All other functions work well. All solutions?

  Hello

  Do not click on properties, you should see an Advanced button at the bottom of this screen, click on it.

  Check the print as Image option in this dialog box, and then click OK, to check if that helps.

  If you use another software that Adobe Reader and that you don't see these options, make sure claridy what application used to view the PDF file.

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• OfficeJet 6310xi does not scan in Windows 7

  I have an Officejet 6310xi on a home network.  Works very well on all the machines, with the exception of my new spiffy office.  Windows 7 family premium, completely updated, using the latest version of the HP solution for 64 bit Win7 Center.

  At issue: scan seems to work almost perfectly, completely, as expected, completely past the preview & finish. After pressing the finish, there is a pop up window that says it saves the file, the progress bar goes 2/3 of the way across, then zone blinks away and I'm back to the solution Center window.  When I go to the target location, there is no file.

  I did all the obvious things that I have and HP help can think - uninstall / reinstall, make sure that the firewall (Norton 360) allows all programs hp, etc.   I'm not looking for the right place for the files.  At the present time, he is trying to save to my analysis, but I tried other paths of access to record in, no luck.

  Any suggestions?

  Other news-

  This computer and the printer are connected to the router by ethernet.  Other Win XP computers at home are wireless.  They work very well.  In fact, I keep a laptop old dying just so that I can scan to it (a PITA).

  The only feature that I see on the Win7 machine, other than the missing files, is that the Solution Center appears when I load a document.  It appear on other (Win XP machines).

  I realize there are problems w / Vista scan with faculties communication weakened through the well-known HP Solution Center.  I'm not aware of any known issues like this in Win7.

  Hello!

  Go to this site ftp://noscnfil:[email protected]/ then download the hpqxmlul.dll file and save it on your PC.

  After download copy the file to this location "C:\Program Files \Digital Imaging\bin" If you use windows7 32 bit but if you use windows7 64 bit then copy it to this location "C:\Program Files (x 86) \HP \Digital Imaging\bin.

  Good luck!

• OfficeJet 4630 does not scan/copy

  My 4630 prints well but when I scan (or copy) things I get a small image with vertical lines all the way down the entire page (not just the image).  I tried connecting direct wire and wireless - I'm getting the same problem.  Ran 'fix' software with no luck.

  Thank you for your advice.

  Vince

  Hi NaplesVince,

  Thanks for providing the screenshots.

  Sorry, that did not help.

  It looks like a hardware problem with the printer or the scanner bulb.

  I recommend you call HP Tech Support to get help to see what other options are available to you.

  Contact HP worldwide.

  Thank you.

• 6500 E709n installed but does not print

  I have an Officejet 6500 wireless printer.  It works fine with my windows laptop.  I tried to install it on my Macbook Pro and have failed miserably.  The installer tells me that the printer has been installed successfully.  However, when I try and print from the Mac, nothing happens.  The queue for the printer "stopped" displays in the status column of the document, I tried to print.  When I look at the error log it says: work crashed on the signal 5, Council attempt to set the LogLevel "debug" learn more, Job stopped due to errors of filter.

  Any ideas on what I should do to get the printer to work would be appreciated.

  Okay, you can that I am running out of ideas?

  Let's get rid completely of the HP software by using the option "raccoon".  This will not only remove the software, but also through the system and delete all files from HP:

  Go to Applications/Hewlett Packard / click Uninstall HP
  Click on continue
  Highlight your device in the left pane
  Hold down the Ctrl and Opt Cmd and click on uninstall
  There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
  Click on continue and let it finish

  Restart your Mac

  Now run a software update.

  Finally, re-load the software from here.

• DeskJet 4500 will not scan to PDF

  My Deskjet 4500 G510g-m will not scan to PDF. The Solution Center does not show a scanning pane. Printing HP and Scan Doctor indicates that an update is required for the Cener Solution, however, the update link goes to an update to the Pro 8500 and the update will not be installed for this printer. The software has been installed from download the latest driver from the Web site. Uninstalled several times, including from the file bat of the cd. Printer is connected by USB to a Windows 7-64 bit computer.

  Hi spmekr,

  Welcome to the HP Forums!

  I noticed that your HP Officejet 4500 will not scan to PDF on Windows 7, and I am happy to help you with this problem of scanning!

  I recommend the following solutions:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Re-install using the printer HP install wizard for Windows.

  I hope this helps and thanks for posting!

• HP Officejet 6500 a E710n-z: HP 6500 printer scanner prints but does not scan

  Since my OS has been upgraded to Windows 8.1 the printer scanner prints (very slowly) but does not scan!

  I tried HP Print and Scan doctor, he worked once (clumsily) but not since. I tried Windows ' whatener it is called "but nothing.  It was working perfectly since I the printer scanner.   Now I don't NOTHING DO let's me scan.  and the fix message tells me that my WPA security password is not quite valid (nothing has changed here!)

  I checked the internet, it seems that a lot of people have the same problem.  I don't know if anyone has fixed it.  The so-called solutions are not very easy to follow!  Just as they do not work.

  Thank you X-23, I'll ty that when I have a little more time.

  Dziadz

• Officejet 6310 does not print in color but Mac prints a color scan

  Officejet 6310 does not print in color but Mac prints a color scan

  Awesome!

  Thank you very much.

• "I have a hp officejet 6500 e709 - black ink does not print." I have replaced the ink cartridge...

  "I have a HP Officejet 6500 E709 - black ink does not print." I have replaced the ink cartridge... clean the print heads and contacts... and nothing seems to work. All other colours print fine. HELP ME PLEASE.

  Before you buy a new set of PHA, you could try following the instructions on this post for a more aggressive cleaning Interior http://h30434.www3.hp.com/t5/Other-Printing-Questions/Photosmart-Premium-c309a-Black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

  Try this first and post back to tell how you got.

• HP 6500 Wireless does not scan

  The printer works fine for printing, but it does not scan.

  When I select scan on the officejet 6500 wireless it is said: 'SCAN MENU SELECT a COMPUTER' any key on the keyboard work only 'OK '. When I select OK it says "No. Scan Option - refer to device documentation to troubleshoot. Press OK. »

  Operating system: Windows 7

  Connection to a printer wireless

  Download/driver downloaded and installed oj6500ve709_basic_14

  Mahalo (thank you in Hawaiian) in advance for your help.

  Hi soccer_crimson,

  Follow the attached document for your Officejet 6500 printer model.

  Steps to follow for issues with WIA - Windows Image Acquisition:

  Follow the steps below to check the WIA Service:
  1. type services.msc in run or search and files program
  2. scroll the page up to the WIA Windows Image Acquisition
  3. make sure that the service is running. Click on stop and then restart to ensure
  4 restart the computer
  
  Restart the services of dependencies:
  1. Click Start, in the search box type "services" without the quotes.
  2. scroll down until you see Windows Image Acquisition (WIA).
  3. double click on it and go to the Dependencies tab.
  4-2 services must be listed.
  5. close this window and look for the remote procedure call (RPC).
  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.
  7. go to hardware detection kernel and Double click.
  8. set the Startup Type to manual and click on apply.
  9. you should be able to start the service by pressing Start.
  10 now, you are done and the Twain Manager must work and gives you is not a mistake. This should solve your problem

• My HP Officejet 4500 does not print Office documents or info online.

  My HP Officejet 4500 does not print Office documents or info online. goes through the process, but, not ink. Removed and reinstalled. Same thing. Don't know how to solve this problem

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Try printing HP and Scan Doctor for Windows
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146

  Good luck, you need to update or reinstall the latest driver.

  HP OfficeJet 4500 Series - Drivers<- select="" your="" printer and="" then="" your="" windows="">
  http://WWW8.HP.com/us/en/support-search.HTML?tab=1#/qryterm=OfficeJet%25204500&SearchType=s-002

  HP OfficeJet 4500 - support and troubleshooting<- select="" your="">
  http://WWW8.HP.com/us/en/support-search.HTML?tab=2#/qryterm=OfficeJet%25204500&SearchType=s-001

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Solve printer problems (Windows 7)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Open the printer (Windows 7) Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP OfficeJet 4650: HP OfficeJet 4650 does not print web pages: print from Word etc very well. Using Firefox and Windows 7

  HP OfficeJet 4650 does not print web pages: print from Word etc very well.  Using Firefox and Windows 7

  Œuvres of chrome!  Does this mean I have to give up Firefox?

  Thank you!!!

• does not scan the whole page, only the column

  My All-in-one HP Officejet Pro L7580 scanner does not scan the entire page.

  Regardless of where to send... Word, Mail, photos... all I get is about 3 inches of column of the entire page.

  What can I do to remedy this?

  IF the copy works perfectly. Try to open the HP Solution Center and find the settings > scan settings > scan document or scan picture settings.

  Search for advance settings or more and are looking for an option on the digitization of multiple files or just the entire page or something to that effect. The software may have missed in the analysis just a part of it. You can check the settings where you can have a preview of the scanned document and find the broken line around the scanned image, you need to move, it will scan what's inside the broken line.

• Wireless J6480 prints fine, but does not scan

  All J6480 printer a HP. It was connected to a desktop HP running Windows XP with a USB cable and printed and scanned OK. Computer for office is dead and has been replaced by a Samsung Windows 7 laptop so the XP installation CD does not work. A printer connected to the laptop and it prints fine wireless but does not scan.

  1 downloaded the HP website OJJ6400_Full_13 and I tried to add an another J6480 but he says that there is already one installed in a wireless port. I didn't go ahead because the printer does not print not good. Should I continue with the installation?

  2 Ran HPSDU.exe diagnostic tool and it said ojj6400 USB HP Officejet J6400 is the only installed printer.

  3 HP Digital Imaging Moniter displays the HP Officejet Series_TMP000 disconnectedstatus.

  4 start-all programs-HP shows only HP Smart Web Printing and Officejet J6400 Series. There is no HP solutions Center.

  Thanks for any help

  I uninstalled the J4680 printer and all HP programs associate. Start - all programs showed no HP at all. I installed the full version of HP J4680 programs and everything works fine. The wireless connection was automatically created during the installation and the scan works very well.

  Thank you for ME